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2021-2023 Chrysler Pacifica, Chrysler Voyager and others recall: camera

Chrysler (FCA Us, LLC) reported this safety recall on June 13, 2024. It covers about 1,033,433 vehicles.

vehicles affected
1,033,433
reported
Jun 13, 2024
owners notified
Jul 9, 2024
related complaints
534

Back over prevention: sensing system: camera

What is wrong
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's numbers for this recall are 66B and 79B.

Recall number 24V436000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 534 complaints about driver assistance problems.

2021 Chrysler Pacifica2022 Chrysler Pacifica2023 Chrysler Pacifica2022 Chrysler Voyager2021 Dodge Durango2022 Dodge Durango2022 Jeep Compass2023 Jeep Compass2021 Jeep Grand Cherokee2022 Jeep Grand Cherokee2023 Jeep Grand Cherokee2022 Jeep Grand Wagoneer

Questions about recall 24V436000

Is there a recall on the 2021-2023 Chrysler Pacifica, Chrysler Voyager and others camera?

Yes. Recall 24V436000, reported on June 13, 2024, covers about 1,033,433 vehicles.

What is the fix for recall 24V436000?

Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's numbers for this recall are 66B and 79B.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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