My son’s car drifted to the right past the white line and he ended up hitting a hydrant and continued at least 100 ft before stopping. Our dash cam showed a slow smooth drift to the right without any lane assist being activated to pull the car back. All safety features were activated and turned on the day we bought the car for him. It was the main reason we chose this model. He is very lucky to be alive. After the impact, the car just barely missed a business sign, a telephone pole and a tree. The car was declared totaled. Unfortunately, the total amount the insurance is offering is about 4k short of what we still owe. Words cannot express how lucky we are that our son is okay, but we are very angry that the features we bought the car for, failed him.
2021 Jeep Grand Cherokee driver assistance problems
54 complaints (13% of all complaints for this car). 9 crashes reported.
- owner complaints
- 54
- of this car's complaints
- 13%
- crashes
- 9
- recalls
- 3
Which part fails
- Automatic emergency braking19
- Warning15
- Assist13
- Warnings10
- Blind spot detection7
- Rearview system braking1
- Lane keep: steering assist1
- Camera system1
At what mileage
Complaints by mileage at the time of the problem.
Jeep Grand Cherokee driver assistance problems in other years
Specific symptoms reported on the 2021 Jeep Grand Cherokee driver assistance
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Back over prevention: sensing system: camera
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
- Remedy
- Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Recall number 24V436000 · Recall details
Back over prevention: display function
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
- Remedy
- Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 56A.
Recall number 23V577000 · Recall details
Back over prevention: sensing system: camera
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
- Remedy
- FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1‑800‑853‑1403. FCA US LLC's number for this recall is Y67.
Recall number 21V729000 · Recall details
What 2021 Jeep Grand Cherokee owners say
Most recent owner complaints, unedited.
I was driving north on I64, and a car in front of me suddenly stopped. Cruise control was on, but when i applied the brake, my car did not stopped, and cruise control speed up, before decreasing speed. Instead of turning off, and allowing the car to slow down. I had to swerve, causing to go off on the side of the highway, and held my foot on the brake for almost a mile, along the side of the highway, before the car came to a stop
Was in an accident another car hit us running approximately 45-50 when we was turning in. And no airbags deployed
Software update was pushed on or around 11/22/2024. After update front collision system warning light on dash. Doors fail to auto lock when driving off. Options to toggle front pedestrian breaking now missing that would turn off the light. Jeep Facebook groups show multiple people with same year having the same problem after software update FCA-MY24.U29.42-PROD
on mopar recall service done shows it had been serviced and bunch of lies i have never taken my 2021 jeep to get serviced for power steering issue. barely came out 1 week ago and crazy service man at BOGGUS TIPTON JEEP in Brownsville texas named Josh, white male wanted to charge 4500 dollars to repair knowing supposibly there was an issue recall and i declined so wanted to charge me 2500 after i declined. he was more than likely gonna charge chrysler and me both ways to make the dealership double the money for a bull**** fix. my jeep has never been in service for the power steering recall. after readings previous comments i think chrysler is lying that the fixed and issue on many customers of recalls. [please check your vin and put a complaint and call chrysler like i am tomorrow and will get an attorney involved for a false fix and claim
For my 2021 Jeep Grand Cherokee, the Antilock braking system, Hydraulic control unit has failed. It is currently being repaired by the dealership, and I will request the old part so that it is available for inspection. The failure of the ABS control unit, disabled the electronic stability control, the forward collision warning system and the cruise control - and the issue appears to be directly equivalent to the current Stellantis recall for Ram 1500's of a similar year. The dealer was able to reproduce the error - and was inspected at a Jeep dealership.
Frequently all lights go on while driving check engine goes on here and there on the highway. Loud noise when you start the car and continues for about 2 min after the car is turned off as well.. All lights went on and was unable To move the vehicle in the middle of a street. I have taken the vehicle in several times to 2 different dealers and I am told there’s nothing wrong with it. It’s a danger to my family and I for the car to continue to do these things as the car is unable to be moved..
UNKNOWN, reared ended an 18 wheeler and the findings do not show that forward collision or steering operated to prevent the accident.
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance module was not working as needed. The contact stated that the warning light illuminated and remained illuminated without any vehicles being nearby. Additionally, the light remained illuminated and failed to deactivate. The vehicle was taken to the dealer where it was diagnosed with defective wiring and that the Forward Collision Avoidance module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 17,000.
In 2022 I attempted to back into a parallel parking space and the emergency braking system kept activating to prevent backing up. Attempted getting corrected at dealer but no trouble codes available. Was driving, slowing down to stop at about 22mph, emergency braking system kicked in, shifted into auto stick, switched back reactivated normal drive. Six months later, was at a stop sign, on green light, turned left from left lane, accelerating to approximately 25mph, suddenly emergency braking activated again, again had to use auto stick to kick out of emergency braking. Luckily car behind me was not tail gating. end of message 04:56-Fri-01/05/24
Questions about the 2021 Jeep Grand Cherokee driver assistance
Does the 2021 Jeep Grand Cherokee have driver assistance problems?
Owners have filed 54 complaints about the driver assistance of the 2021 Jeep Grand Cherokee, 13% of all its complaints.
At what mileage do 2021 Jeep Grand Cherokee driver assistance problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2021 Jeep Grand Cherokee driver assistance?
Yes, 3 recalls: 24V436000, 23V577000, 21V729000. Check your VIN to see if your car still needs the free repair.
What year does the Jeep Grand Cherokee have the most driver assistance problems?
The Jeep Grand Cherokee model years with the most driver assistance complaints are 2014 (69 complaints), 2022 (58 complaints) and 2023 (57 complaints).
Other 2021 Jeep Grand Cherokee problems
Electrical 115Steering 102Engine 64Transmission 61Lights 42Fuel system 41Brakes 32Suspension 30Airbags 20Acceleration 17Visibility 8Seat belts 7Wheels 7Body 6Seats 5Tires 1
VIN decoder
See the problems and recalls for an exact car
Buying a used 2021 Jeep Grand Cherokee?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history