I was driving back from the airport and as it began to get dark, it became apparent I had no headlights. I somehow managed to drive the last two hours home on parking lights and lights from other vehicles.I took it to a Chrysler Jeep dealership Goldies in Huntington, West Virginia. The exam that I put a bulb in the driver side. In the passenger side, the LED portion is still glowing, but is yellow green and they told me it would require a headline assembly which would call somewhere between 1500 and $2000. The bulb alone was just over $500. They told me that the filaments had cracked in the bulb despite no apparent damage to the vehicle. I owned an accurate T from 2008 to 2021 I and it never required new bulbs. I actually don’t do much nighttime driving so they could not have many hours on the lights. I don’t know what but something is wrong here.
2021 Jeep Grand Cherokee lights problems
42 complaints (10% of all complaints for this car). Typical mileage when it fails: 19,000.
- owner complaints
- 42
- of this car's complaints
- 10%
- typical mileage
- 19,000
- crashes
- 0
- recalls
- 3
Which part fails
- Headlights1
At what mileage
Complaints by mileage at the time of the problem.
Jeep Grand Cherokee lights problems in other years
Specific symptoms reported on the 2021 Jeep Grand Cherokee lights
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Exterior lighting: tail lights
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."
- Risk
- A tail light side marker that does not illuminate can reduce vehicle visibility to other drivers, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is Z50.
Recall number 22V544000 · Recall details
Exterior lighting: lighting control module: software
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Risk
- Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.
- Remedy
- Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is Y72.
Recall number 21V950000 · Recall details
Exterior lighting: headlights
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the 'on" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Risk
- Difficulty activating the headlight high beams may result in reduced visibility, increasing the risk of a crash.
- Remedy
- Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is Y66.
Recall number 21V797000 · Recall details
What 2021 Jeep Grand Cherokee owners say
Most recent owner complaints, unedited.
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal and attempting to overtake another vehicle. The RPM was extremely elevated; however, the vehicle failed to respond as intended. The contact pulled over to the shoulder of the roadway and restarted the vehicle before resuming normal driving. The contact became aware that, when shifting between automatic and manual driving modes, the vehicle operated normally without hesitating. The vehicle was taken to several dealers on several occasions; however, the dealer was unable to duplicate the failure or determine the cause of the failure. In addition, the headlights occasionally shut off unexpectedly while driving at night. The contact would pull over and wait for the headlights to return before resuming normal driving. The manufacturer was notified of the failure and informed the contact that there were no recalls associated with the VIN for the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while the vehicle was parked with the headlight switch set to the Automatic Off/On position, the headlights blinked continuously, the bulb became red, and then the headlights became inoperable. While the headlight switch was in the on position, the headlights operated as designed. There was no warning light illuminated. The vehicle was not taken to a dealer but was not repaired. The manufacturer was not notified of the failure. The contact associated the failure with the federal safety agency Campaign Number: 21V950000 (Exterior Lighting); however, the VIN was not included. The failure mileage was 70,000.
Car has 28k miles. It is driven by a [XX] year old. It is a Jeep GC Summit which is top of the line for Jeep. Both headlights were blown and the dash warning system never alerted that the lights were out. Car is equipped with the headlight monitoring system. She never drives at night so I cannot give you an exact date but we think it has been out since 2024 which is the last Texas inspection it had and passed. Contacted Jeep Wave with concern and was blown off and sent to a VM which was never returned. You have a recall for the Laredo and Overland models but not the Summit. The DRL lights thankfully are bright but you still need headlights. Car has been set to auto for headlights due to her age. I am hoping you give this a serious look. I posted on Facebook and other people are having the same issues with the Summits. You have no headlights and nothing saying they are out. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The high beam lights are not working. Dealer said the shutter door internal to headlamp assemblies are unresponsive. BOTH headlamps went out at the same time. Dealer said they haven't seen any issues before with the high beams.
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that the low beam headlights were inoperable. The contact attempted to set the headlight knob from automatic to manual however, the low beam headlights failed to function as needed. The contact stated that the high beam headlights and running lights operated as designed. The contact had taken the vehicle to an independent mechanic who checked the fuse box and determined that the fuses for the lighting system were functioning as designed. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to the federal safety agency Campaign Number: 21V950000 (Exterior Lighting); however, the VIN was not included. The failure mileage was approximately 77,000.
When the lights are set on Auto mode the high beams feature will not work. You push the steering column cluster switch forward to turn on high beams and it kicks it back immediately and will not turn on high beams. This is a huge safety issue. We've had to drive through wooded areas at night with elk and deer on the roads and almost been hit. Jeep needs to recall this and modify to allow high beam while using the Auto headlight setting.
High beams will not activate while car is in "Auto Headlamp" mode. If you toggle the high beam stalk nothing happens. I have to physically hold the high beam stalk down for the lamps to work while in "auto" mode. If I want to use the high beams without holding the stalk down I have to switch the Headlamps to the "on" position using the headlamp control switch. Using my hand to hold down the stalk in order to access my high beams is a huge safety hazard requiring me to have only one hand on the steering wheel. Switching the headlamp mode to auto to access my high beams is more hazardous as I have to take my eyes off the road to find the control switch. There is no "automatic high beam" mode available through my vehicles on board options. This has been an issue since I purchased the vehicle new. Unfortunately weighing my options I an unable to use the high beams because it is too much of a hassle to do so. I thought this issue was recalled but after speaking with Jeep and my dealership I was told otherwise.
My low beam headlight has blown for the second time now since owning the car. THIS IS NOT NORMAL!!! There clearly must be some electrical issue and I’m past the warranty. Headlights don’t blow like that. I’ve owned cars for over 6 years and never had a headlight blow.
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, another driver alerted the contact that the taillights failed to illuminate as needed. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact related the failure to the federal safety agency Campaign Number: 22V544000 (Exterior Lighting); however, the VIN was not included in the recall. The failure mileage was approximately 19,000.
Questions about the 2021 Jeep Grand Cherokee lights
Does the 2021 Jeep Grand Cherokee have lights problems?
Owners have filed 42 complaints about the lights of the 2021 Jeep Grand Cherokee, 10% of all its complaints.
At what mileage do 2021 Jeep Grand Cherokee lights problems start?
The typical (median) mileage in owner complaints is 19,000 miles.
Was there a recall on the 2021 Jeep Grand Cherokee lights?
Yes, 3 recalls: 22V544000, 21V950000, 21V797000. Check your VIN to see if your car still needs the free repair.
What year does the Jeep Grand Cherokee have the most lights problems?
The Jeep Grand Cherokee model years with the most lights complaints are 2000 (73 complaints), 2006 (65 complaints) and 2005 (62 complaints).
Other 2021 Jeep Grand Cherokee problems
Electrical 115Steering 102Engine 64Transmission 61Driver assistance 54Fuel system 41Brakes 32Suspension 30Airbags 20Acceleration 17Visibility 8Seat belts 7Wheels 7Body 6Seats 5Tires 1
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