2021 Jeep Grand Cherokee recall: software
Chrysler (FCA Us, LLC) reported this safety recall on December 9, 2021. It covers about 36,929 vehicles.
- vehicles affected
- 36,929
- reported
- Dec 9, 2021
- owners notified
- Dec 23, 2021
- related complaints
- 42
Exterior lighting: lighting control module: software
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Risk
- Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.
- Remedy
- Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is Y72.
Recall number 21V950000
Affected vehicles
- Jeep Grand Cherokee 2021 2021
Owner complaints about the same problem
Owners of these vehicles have filed 42 complaints about lights problems.
Questions about recall 21V950000
Is there a recall on the 2021 Jeep Grand Cherokee software?
Yes. Recall 21V950000, reported on December 9, 2021, covers about 36,929 vehicles.
What is the fix for recall 21V950000?
Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is Y72.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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