2007 Jeep Grand Cherokee: engine failure

Filed Aug 29, 2019 · Electrical · 90,000 miles · IN

Tl* the contact owns a 2007 jeep grand cherokee. While driving vehicle lost motive power contact was stranded at a gas station the ignition seized; key would not turn in ignition cylinder the contact stated that while driving the vehicle lost motive power. The contact was unable to restart the vehicle. The contact stated that the key seized in the ignition. The contact stated that the vehicle was repaired under the federal safety agency campaign number: 14v438000 (electrical system). The vehicle was taken to bill gaddis chrysler-dodge-jeep-ram located at 1717 wheeling ave, muncie, in 47303, (765) 273-2755 on several occasions due to the failure. The contact was informed that the tumbler in the ignition needed to be lubricated. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.

Filed May 20, 2019 · Engine, Steering · 100,000 miles · OR

The engine died going 70mph on the hwy with out any notice. I was barely able to get to the side of road as steering locked up, once on side of road, I put it into 'park' and 'restarted the engine'. It worked just fine from then on, till about 3 months later, it happened again. This time I was approaching a stop light and turning right, I barely was able to get thru the light and to the side of the road, as the steering had again locked up. This is very scary! Everything in the car turns 'off', I dont even think the flashers worked during these times. Once at a complete stop, and after putting into 'park', everything starts back up normally, and drives fine. There is not any other signs of anything wrong, no dash light warnings or anything.

Filed Nov 20, 2017 · Engine · 124,000 miles · NJ

Catastrophic engine failure at about 124,000 miles. Luckily in the driveway where I had parked the car after running normal errands. The car would not start up again and had to be towed since the battery was new and the starter seemed frozen. I took excellent care of this car at the dealership and at a top local garage since we bought it. I was stunned that the engine failed without any notice, no warning lights, no noise, nothing. The local mechanic saw "chunks of metal" in the pan. I now need a completely new engine 5 weeks after an oil change due to a design flaw in my jeep hemi engine. I never received any letter or notification about this apparently well known and relatively common problem. I had every recall performed on this car. There was never a recall for this problem which apparently includes the intake manifold. The response from the dealership was that the hemi is a good engine. Really??? No apologies, no call from the manufacturer. Out of warranty, so it is just too bad for me as a customer. They know the design flaw exists but don't care about the customer. Just their bottom line.

Filed Sep 7, 2016 · Engine · 130,000 miles · WA

Tl* the contact owns a 2007 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v4380000 (electrical system); however, the part to do the repair was unavailable. While driving 50 MPH, the vehicle stalled and all of the warning indicators flashed on the instrument panel. The contact pulled the vehicle over to the median. The vehicle was able to restart after various attempts. The failure recurred. The vehicle was towed to an independent mechanic where it was diagnosed that the engine failed and needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000. Parts distribution disconnect.

Filed Aug 12, 2016 · Engine · 93,200 miles · VA

I own a 07 grand cherokee with a 5.7l v8 hemi. I loved that truck and took great care of it. Nearly 10 months ago I had a valve seat drop without warning at 92k miles and now I need a new engine. There were no warning signs leading up to the failure and I kept very good care of the vehicle. After driving for 15 minutes I stopped at a store to get materials, when I returned and tried to start the vehicle, the engine wouldn't turn over. It hasn't started since that day. It was towed to a chrysler dealership and $150 later they let me know what they "thought" the issue was, but I was still informed the only way to confirm I needed a new engine was to charge me $1,500 to take the engine apart and "diagnose" the issue, not fix it. They knew what the issue was and still tried to charge me for it. On top of that every chrysler representative and maintenance person I've talked to about this issue (4) have been completely unhelpful, to the point of being rude. After having the vehicle towed to an independent service center, I was quoted nearly $8,000 for a new engine and they can't even guarantee the issue won't occur again since they have the same parts. I simply can't afford that amount of work, so now I'm just making payments on a dead truck that's of no use to me. Fca is a joke of a company, and they need to make this right.

Filed May 16, 2016 · Transmission · 47,200 miles · CT

Tl* the contact owns a 2007 jeep grand cherokee. While driving approximately 20 MPH, the vehicle's acceleration seized. The contact had to shift to neutral then back to drive in order to regain acceleration. The check engine warning indicator illuminated. The vehicle experienced the same failure approximately ten times. The vehicle was driven to an independent mechanic who diagnosed that the shifter failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 47,200.

Filed Oct 28, 2015 · Electrical · 75,000 miles · HI

Tl* the contact owns a 2007 jeep grand cherokee. The contact stated that while driving at various speeds, the steering wheel seized and the entire instrument panel illuminated. The failed occurred several times. The vehicle was not diagnosed or repaired. The contact received notification of the federal safety agency campaign number: 14v438000 (electrical system) however, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000. The VIN was not available. Updated 05/20/16*lj updated 05/24/16/

Filed Oct 8, 2015 · Electrical, Steering · GA · crash

Tl* the contact owned a 2007 jeep grand cherokee. While driving at an unknown speed. The vehicle stalled without warning and the steering seized causing the contact to crash into another vehicle. There were no injuries and a police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was not available.

Filed Aug 31, 2015 · Electrical · 140,000 miles · NY

Tl* the contact owns a 2007 jeep grand cherokee. The contact stated that while attempting to the start the vehicle, the engine failed to start. After finally starting the vehicle and while driving, the vehicle suddenly shut off. The vehicle was taken to an independent mechanic who diagnosed that the ignition switch failed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact indicated that the recall notice for the federal safety agency campaign number: 14v438000(electrical system) was received approximately 6 months ago and was informed by the dealer that the parts were not available. The VIN was not available. The failure mileage was 140,000.

Filed Aug 19, 2015 · Electrical · 112,000 miles · CO · crash

Tl* the contact owns a 2007 jeep grand cherokee. The contact stated that while driving at approximately 60-65 MPH, the steering wheel was difficult to steer and suddenly seized. The vehicle oscillated and crashed into the median. In addition, the vehicle stalled and failed to restart on the first attempt. A police report was filed and there were no injuries. The vehicle was taken to a dealer but the failure was unable to be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 112,000.

Filed Jul 24, 2015 · Electrical, Engine · 60,000 miles · OK

I was driving at highway speed when I accidently touched the key in the ignition switch. The engine died and I coasted to the roadside where I restarted the engine. I had received the recall notice sent by chrysler and had followed the directions contained in the notice, so notified them of the incident. About a month later the same thing occurred but this time I did not touch the key. This time it happened while I was stopped at an intersection and started to accelerate into a turn. The vehicle had just began to move when it died. I restarted the vehicle and completed the trip. I again notified chrysler who directed me to have the switch replaced immediately. The dealer that I was using told me the old model replacement switch was not in stock and unavailable as the new parts had not been produced and he would not attempt to find a replacement. I located a dealer who ordered the old designed part from chrysler stock and replaced it for me. They also instructed me to return when the new parts are available as the work did not satisfy the recall notice. I contacted chrysler some time back to see when newly designed parts would be available and they still had not received them. They also said they had no time frame for the replacement parts. This is the one year anniversary of the problem without resolution, far too long. Updated 09/14/15

Filed Jul 17, 2015 · Electrical, Engine · 98,000 miles · OH

Tl* the contact owns a 2007 jeep grand cherokee. When the key was turned to the on position, the engine failed to start. The vehicle was towed to a dealer, but the failure could not be duplicated. The failure recurred multiple times. The contact received notification of the federal safety agency campaign number: 14v438000 (electrical system); however, the parts for repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 98,000.