2011 Jeep Grand Cherokee: harsh or hard shifting

Filed Feb 12, 2021 · Electrical, Transmission · 64,300 miles · CA

On 2011-2014 jeep grand cherokee has no battery icon on the cluster displaying whether it's overcharged or low charge. While I was attempting to jump-start the SUV due to a dead battery on the driveway. Another issue is the transmission once the vehicle is shifted from park to drive while parked uphill or downhill it makes a clunking sound while shifting gears.

Filed Oct 12, 2017 · Engine, Steering · 99,484 miles · TN

Takata recall I just purchased my jeep back in june and can view the service history. This complaint in particular has to do with extended crank. My jeep takes awhile to start. I see that there was a fuel pump relay recall. I see in my service history that my jeep had this part replaced: 02/02/2015 78,423 mi at jt's chrysler jeep dodge fiat. Again, according to the symptom/conditions, I am still experiencing the same issue, and would like this fixed as soon as possible because of safety concerns. I am experiencing or have a symptom/condition of a clunk and/or bump felt through the steering wheel under moderate braking or driving over rough roads (19-003-14) part to fix known issue is (ar) 05057539ad shaft, steering column intermediate. I would like this fixed as soon as possible because of safety concerns. I am experiencing a symptom/condition of a powertrain issue. When accelerating, I feel the transmission slipping and the engine makes very noisy and abrupt vibrations. All lubricant is new. I would like this fixed as soon as possible because of safety concerns. My window washing feature does not spew fluid onto front windows, however, will spew liquid on rear window. I would like this fixed as soon as possible because of safety concerns.

Filed Jul 13, 2017 · Transmission · 83,000 miles · MI

When driving between 50-65 MPH the vehicle shutters like something is going in and out of gear. There is also a loud clunk when starting from a dead stop, about the time the vehicle shifts into 2nd gear, about 4 seconds after take off.

Filed Jul 30, 2014 · Steering · NY

Good evening. I had purchased a 2011 certified pre-owned grand jeep cherokee on 7/4/2014. I had start to experience clunking sound and clicking as I would turn the steering wheel a few days after my purchase. I contacted the dealer that scheduled me an appointment to replace a brake booster recall on 7/18/2014 and would address other issues that I may have. During my appointment in the service department at the dealership, it was mentioned to me that the reason for the issues in my steering wheel was there result of my front struts being worn down and needs to be replaced. I was told that the struts where on back order and I would be notified once they come in. I have an appointment for their replacement on 8/1/2014 at 9:45am. After 7/18/2014 made me question if my certified pre-owned jeep had underwent the 125-point inspection that is supposed to have been conducted to make it a certified pre-owned. I had then went on the jeep website to find out want the 125-point inspection entailed. Under #90 of the 125-point inspection, speaks of shocks and struts. My question now was if my certified jeep under went the 125-point inspection, then the struts should had been addressed prior to sale. I am now beginning to experience additional issues with the vehicle. I made numerous attempts to notify the dealership to find out if the 125-point inspection had been completed. I would not get any cooperation, just passiveness. I had than called the jeep chrysler information center for some type of resolve in finding out if the 125-point inspection was completed, to no success. I am very much concern of my safety,and I need to know if this inspection was conducted prior to it being sold to me. If the dealership did not conduct the 125-point inspection, I would like them to be held accountable of this action. Please help me in any way possible with this matter. Thank you in advance.

Filed Oct 6, 2013 · Suspension · 12,000 miles · MO

The 1st time this happened was about a year ago then now at 25k miles clunking sound from rear end the dealer is replacing the shocks and shock mounts for the 2nd time.. No reason why but I am now out of warranty am I going have to pay for this when it happens again this is a safety issue!!!!!

Filed Sep 11, 2013 · Suspension · 25,000 miles · MT

I have a 2011 jeep grand cherokee overland.the vehicle clunks in the rear end going over bumps at low speeds. Turns out this is due to a defect in the shocks/shock mounts. It only affects vehicles with quadra lift suspension and towing package. Including the originals, I have had 4 sets of rear shocks put on--with 3 individual shocks breaking-which I consider a safety hazard. From reports on jeepgarage.org, there are at least 12 of us in that small group ranging from 2011 to 2014 model years with this issue. I made 5 or 6 100 mile round trips to the dealer who changed shocks as he was told to by chrysler. They came out with 3 different shock types (#'s) and shock mounts to fix this-no success. Now one of our group with a 2013 jgc laredo has been told that it is "normal to have clunking"-even after he told them that one shock was completely frozen.they also have had 2 or 3 tsb's addressing the problem with ineffective solutions. So now a "problem" is normal. All any of us want is for our shocks to be safe and quiet on vehicles we paid over 40k for. Perhaps you can hold chrysler accountable.

Filed Aug 28, 2011 · Transmission · 4,000 miles · MA

2011 jeep grand jerokee overland - transmission shuttering lugging during automatic shifting. Driving the vehicle during normal driving conditions at speeds of 30-40 miles per hour transmission consistently shutters (rough shifting) causing owner operator to leave transmission is maual selection 4th speed. (gear selection 1,2,3,4,5,d) leaving the transmission in drive has generated rattling noises and transmission lugging (shuttering) when in automatic selection "d". Accelerating at this time also causes the vehicle to lurch (jerk roughly).

Filed Feb 10, 2011 · Driver assistance, Transmission · 1,400 miles · VA

Transmission shifted into 4 wheel drive (4wd) low, suddenly, accompanied by a clunk and change in vehicle speed from downshifting. Lights came one in the dash indicating loss of traction control and 4wd service needed. This event continued to happen sporadically while driving until we made it back to the dealership. Since downshifting into 4wd low occurred while driving at normal roadway operating speeds (approximately 20-40 MPH) it certainly felt like a safety issue, compounded by the fact that traction control was lost as a result. Once back at the dealership, the service department found that the transfer case had an internal failure. The vehicle was in the shop for about 3 weeks and while the transfer case was replaced under warranty. Due to this negative experience with the vehicle we no longer felt safe driving it, and ended up trading it in for another vehicle just a few weeks after getting it back from the shop.