2015 Jeep Grand Cherokee: harsh or hard shifting

Filed Nov 5, 2025 · Transmission · SC

Hard shifting car jumps when put in gear I think it’s a known issue with this vehicle

Filed Apr 9, 2019 · Transmission · 59,000 miles · TX

When driving for about 20mn after slowing down to go threw town and coming to a stop. I will start driving again and. Trying to get up to speed my jeep will not shift gears. I have been in neutral for several minutes before it shifts. This has happened several times. It has also hard shifted, and has had surged of power where it lunges a head.

Filed Mar 9, 2019 · Transmission · 58,494 miles · RI

Vehicle begins the shift hard. Slamming into gears then all lit guts on dashboard come on. Car then looses all power including power brakes and power steering. It also states parking brake must engaged and emergency brake is disabled. Vehicle was in motion on side street in neighborhood. Going forward. After vehicle was stopped we have video of messages and all lights going.

Filed Dec 18, 2017 · Transmission · CO

I've reached out several times for the last 2 years with my transmission issues with my jeep. I was told for the majority of the 2 years that nothing could be done to fix it or that it was just the way the car drives. After getting chrysler/jeep involved at the dealership and having a case manager who was absolutely useless, somehow after 2 years they magically realized there was something wrong with the transmission. They had the car for over a week and when I got it back, it was about 50% better. I assumed that was as good as it gets since jeep doesn't really fix anything. As of the last week or so the car is now worse than when I took it in. It hard shifts from first to second gear then it hard shifts down from 3rd to 2nd when stopped and then stutters forward. The shifting is erratic and when stopping and then needing to accelerate the car just hesitates like it doesn't know what to do. Which has caused me to almost get hit by another car several times. It is a liability not only to myself but to other people. It hesitates on the interstate when accelerating and left me in a situation where I was stuck between two semi trucks and the car basically stalled out. It should not be driven or on the road. Im going to be killed in the car. I do not trust that jeep knows how to fix the car or even has a fix for the issue at this point. Ive done research and it seems that its a known issue with the 2015 transmissions. I have given jeep several chances to make the situation right and now I;m done dealing with it. Now its a matter of how much value jeep puts on a human life. How many more lawsuits will jeep have because of this vehicle before something is done.

Filed Apr 11, 2017 · Transmission · NJ

Reported transmission problem to dealer 5 different times. 11/4/2015 ' hard shift from 2nd to 3rd gear. 6/10/2016 ' hard shift from 2nd to 3rd gear. 10/28/2016 ' hard shift from 2nd to 3rd gear. Valve body replaced. 11/16/16 ' reported hard knock sound and bump when downshifting from 3rd to 2nd gear. Left vehicle at dealership for service overnight. The following day they claimed they could not duplicate the issue. 4/10/2017 reported to dealer bump from 1st to 2nd gear. As if car is bumped from behind. Bump from 5th to 4th gear as if brake pedal is being pressed down hard.

Filed Mar 16, 2017 · Transmission · 6,000 miles · NY

After owning my jeep grand cherokee for about 6 months I was driving on the highway and my car would not accelerate faster than 40 MPH, the rpms were going up but no matter how hard I pressed on the gas the car would not go any faster. I took it to the dealership and was told it was a computer issue and they reprogrammed the computer. Again a few months later the car did the same thing while driving on the street, not accelerating faster than about 20mph and the rpms going up. The car also started downshifting hard when coming to a stop. Once I started driving after coming to a stop the car also felt like it was shifting hard into gear. I brought the car back to the dealership and again the complaint could not be duplicated. So a computer update was done again and the problem seemed ok for a few months again. The problem is not a constant one so duplicating it will be hard. It is random and does not seem to happen at any specific time. It happened twice while I was on the highway and is a safety issue if I can not accelerate, especially when I am changing lanes. In total I have brought my car in 4 times within 2 years for the same problem. Once or twice I was told that they did feel the hard shifting when coming to a stop or accelerating after stopping but all that was done was a computer update. My fear is having an accident on the highway if I can not accelerate. Sometimes when coming to a stop it shifts so hard it almost sounds like a hard popping noise. At this point I do not know what to do, my car has 25,000 and is now 26 months old, the warranty will expire in about 10 mos or 36,000 and then I am sure the problem will be found & it will probably be the transmission and cost me several thousand dollars!! I contacted jeep corp office 800‑992‑1997 and was told try to open a starcase so the "special mechanics" can look at it, why aren't all the mech special??

Filed Jan 28, 2017 · MD

When starting to drive and the vehicle shirt from first to second there is a major hesitation, also the car has a hard shift when changing gears. While breaking the vehicle lurches forward causing a jerking of passengers, and leaving me feeling like I'm going to run into the back of someone. It's getting to the point where I'm scared to drive this vehicle for fear of getting in an accident and being injured or injuring someone else

Filed Oct 13, 2016 · Transmission · 5,000 miles · PA

Tl* the contact owns a 2015 jeep grand cherokee. After switching to the park position, the vehicle suddenly moved or rolled backwards. Also, while driving at various speeds, the transmission would switch out of gear and would not accelerate. The vehicle also experienced a clunking noise when switching from second, third, and fourth gears. The vehicle was taken to the dealer and the valve body was replaced. After replacing the valve body, a clunking noise and jerking were present when downshifting. While accelerating up a hill, the vehicle would vibrate when shifting gears. In 2013, the vehicle was serviced per the federal safety agency campaign number: 16v24000 (power train). The manufacturer was notified of the failures. The failure mileage was 5,000.

Filed Sep 22, 2016 · Transmission · 805 miles · TX

I have had transmissions issues with my 2015 jeep cherokee from the first week I purchased it. I have had my jeep into the dealership to address this issues several times now. They have replaced the transmissions once, updated the firmware a couple of times, and are now just telling me "that's the way it is" and that I will just have to live with the problems. The transmissions jerks into gear a times, especially when accelerating after a near stop (spins the tires sometimes when it 'clunks' into gear), slips out of gear at times and 'clunks' back in (when traveling around 40 MPH usually), and has also just quit functioning all together while trying to enter a freeway (had to pull over and stop/start car to get the transmission back). Every time I drive the car one of these issues can be observed. I am a very displeased long time jeep owner..

Filed May 14, 2016 · Transmission · 6,500 miles · MI

Vehicle started to jerk/hard shift and slip when shifting from 1-2 and 2-3 while driving on a city street. I took the vehicle into the dealer who replaced the valve body, ran the flash software update and reprogrammed the PCM. The dealer test drove the vehicle and indicated that the "trans shifts very smooth now". 20 miles later while I was driving the vehicle on city streets it began to clunk and jerk when deceleration at 30 MPH and then again at 8 MPH; much worse than before during acceleration. The vehicle also now lunges forwards and shakes when you come to a stop at a light/stop signs with your foot on the brake. I took the vehicle right back to the dealer who has ordered a new transmission. The vehicle only has 6500 miles on it. This vehicle is very unsafe with all the jerking and clunking and control issues. It appears these vehicles have transmission issues with no "fix" available; so I anticipate the same problem to occur when I get the vehicle back from the dealership with the new transmission.