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2015 Jeep Grand Cherokee: sunroof shattered

11 of the 1,372 complaints about the 2015 Jeep Grand Cherokee describe sunroof shattered.

owner complaints
11
of this car's complaints
1%
typical mileage
37,000
recalls
0
Is there a fix? 33 service bulletins cover this area of the car. See below

Sunroof shattered by model year

What owners say

Filed Mar 9, 2024 · CT

The Sun roof on my vehicle spontaneously exploded while I was driving on the highway. There was no one in front of me or behind me. I was traveling at around 65mph. Thankfully my children were not in the car.

Filed Oct 12, 2023 · AL

While sitting in my Jeep with the car off, I hear a very loud audible pop. It scared me enough to get out and look around. The sunroof completely shattered.

Filed Mar 6, 2023 · Visibility · ID

Sunroof suddenly shattered on interstate 90. Nothing hit or fell on the car. Looks as if excessive pressure in the cabin exploded the glass sunroof out.

Filed Mar 31, 2022 · Body · TX

I was driving on a clear sunny day on a fairly open freeway when my sunroof spontaneously exploded. There was a very large bang that sounded like a gunshot and the glass shattered. Fortunately I had the shade guard closed, otherwise it would have rained down on me. I am very confident it was not a rock or something hitting the sunroof. Had the glass fallen on me, I could easily have gotten it in my eyes and lost control of the car and potentially caused an accident.

Filed Sep 19, 2021 · IA

My wife was driving her vehicle on the highway at 60 mph and heard a loud pop in her vehicle and came to realize the back portion of her panoramic sunroof spontaneously exploded. She did not have her sunroof open at the time and the roof shade was closed thank God. There were no other cars around her when it happened and nothing that could have fallen on her sunroof due to her driving on an open highway. If her shade was open, it could've have been very dangerous if there were people in the back seat and getting hit with glass falling on them. Plus the initial shock and noise could've have made her get in an accident causing harm to others or herself.

Filed Aug 12, 2019 · Visibility · 64,000 miles · TX

The single pane sunroof exploded while parked. Glass shattered everywhere. The shadeguard was closed at the time and prevented glass from getting to the interior of the car. This happened in the overnight hours and nothing was seen on the video camera monitoring the cars to cause this. No objects were found near the car or inside the sunroof area. I have called my insurance company and was directed to a glass company who has told me they do not fix sunroofs and that my insurance company will call me regarding my claim but I have not heard back from them. I am expecting to pay for this myself. I have owned the car for 2 years. The temperature was excessively high outside during this time but this was overnight and under large trees with shading and not in direct sunlight. The car had not been driven for at least 2 days before this incident nor had it been moved from the location.

Filed Jun 21, 2019 · Visibility · 37,000 miles · TX

Tl* the contact owns a 2015 jeep grand cherokee. While the contact's wife was driving 65 MPH, she heard an abnormal noise and the sun roof window shattered. There were no injuries. The vehicle was taken to sunland park chrysler jeep dodge ram (located at 950 crockett st, el paso, tx 79922, (915) 228-2005), but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 37,000.

Filed Mar 12, 2018 · Body · 45,000 miles · SC

Driving on highway at 60mph, sunroof explodes without warning. No debris or accident occurred to cause the explosion. Temperature outside was neither cold nor hot. The sunroof simply exploded on its own.

Filed Nov 23, 2016 · 15,917 miles · NY

We were driving on the highway to maryland for thanksgiving, and while driving on the straight highway 60 miles an hour the sunroof just exploded and shattered, a lot of glass fell on top of our clothes and inside the car. It completely swerved the car but we didn't lose control and stopped at a gas station on one of the rest stops.

Filed Sep 2, 2015 · 4,964 miles · AK

Driving down the highway no obstacles or anything around us and the sunroof exploded. It sounded like a gunshot. Pieces of glass started falling down on my wife and I. We drove it straight to the dealer. Lucky the vehicle had a sunscreen because large pieces started falling on the way. The service manager is checking to see if it is under warranty!

Filed Aug 12, 2015 · 7,000 miles · TX

Sunroof shattered while driving down highway on 2015 jeep grand cherokee. Sound of large crack then it shattered. Took it to certified jeep service provider (ancira jeep, san antonio, tx) and paul, the service manager, said he had never seen anything like this and something must have hit it. There's no way it would have just exploded. Nothing hit it - it shattered due to excessive heat. I have called jeep, who says they must stand behind the recommendation of the dealer and it is not a safety issue or faulty product issue. It is my responsibility to fix.

Questions about the 2015 Jeep Grand Cherokee sunroof shattered

Is sunroof shattered a common problem on the 2015 Jeep Grand Cherokee?

11 of 1,372 owner complaints about the 2015 Jeep Grand Cherokee (1%) mention sunroof shattered. The model year with the most reports is 2021.

Is there a recall or service bulletin for this on the 2015 Jeep Grand Cherokee?

There are 0 recalls and 33 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2015 Jeep Grand Cherokee

Check engine light 77Stalling 51Seat belt 42Jerking 39Loss of power 36Won't shift 36Knocking 29Fuel pump 29Headlights 25Fire or smoke 24Sudden acceleration 21No deployment 20Engine failure 20Hesitation 18Wipers 18Adaptive cruise 17Rollaway 17Slipping 17Won't start 17Key fob 15Transmission failure 13Collision warning 12Backup camera 11Harsh shifting 10Power steering loss 10Overheating 8Airbag light 7Warning lights 7Door locks 5

All model years of the Jeep Grand Cherokee

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