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2015 Jeep Grand Cherokee: won't start

17 of the 1,372 complaints about the 2015 Jeep Grand Cherokee describe won't start.

owner complaints
17
of this car's complaints
1%
typical mileage
50,000
recalls
3
Is there a fix? There are 3 recalls and 71 service bulletins for this area of the car. See below

Won't start by model year

What owners say

Filed Jun 18, 2026 · Fuel system · WA

The check engine came on as I was driving to work the other morning, and when I got back in the car to head home for the night, my car wouldn't start at all. I have a failed High Pressure Fuel Pump system. I used my own OBD-II code reader, and got back code P0087. This issue is connected to the FCA Z46 recall issued in June 2022. The previous owner/dealership performed the service for this specific recall in May 2024 and was marked as complete. I became the current owner of this Jeep in October 2024, just 5 months after the recall was completed. I have personally driven this vehicle for only 20,000 miles since I took over ownership, which means that the new replacement parts covered under the Z46 recall failed at no more than 25,000 miles. This part is stated to last 100,000+ miles. Not 20-25k miles. However, Mopar states that recall parts are only covered for two years after the recall was completed. This puts the expiration for the 2 year part coverage at May 2026. It is currently June 2026. Just one month out of recall part warranty, and both Mopar and my local FCA approved dealership are refusing to honor the warranty and fix this issue for me for free, covered by the terms of the recall. My Jeep no longer starts at all. I got it towed back to my house so I could have it somewhere safe until I could figure out what to do next about this unexpected break down. Total cost out of pocket would range upward of $10,000 for a full HPFP replacement, including fuel pump module, fuel rails and all high pressure lines, fuel injectors and complete system clean. I'm just one month over the 2 year recall warrenty after recall was completed. And because of that, I'm looking at upwards of $10k for failed parts covered by an FCA safety recall. New parts only lasted 25 months and 20k miles. In no way should I be responsible for the cost of this repair that is obviously now considered a an unremedied recall.

Filed Feb 17, 2022 · Electrical · IL

Without warning the vehicle will not start, and displays that the TPMS system needs service, and that a rear turn signal light is out. The engine will attempt to turn over but will not start the vehicle. This has happened multiple times under 90,000 miles. On more than one occasion, after about a day of not starting, the vehicle will start again, after no fix action was taken.

Filed Apr 21, 2021 · Driver assistance, Electrical · 57,700 miles · SC

Forward facing camera behind rearview mirror developed an internal fault, which triggered vehicle's communication bus to not function at all. Vehicle would not start and could not be jumpstarted. No interior lights or accessories functioned. Vehicle had to be towed and after diagnoses, the dealer disabled the forward facing camera to make my vehicle operable again, but without functionality of auto high beams and forward collision warning and forward collision active braking features. The forward facing camera impacts auto high beams, forward collision warning, and forward collision active braking functions, at minimum. Have not been able to obtain a replacement part due to either backorder or the dealer not sufficiently searching supply chain despite repeated inquiries.

Filed Aug 26, 2020 · Transmission · 102,000 miles · CA

Recall# w58 there is currently no fix for this. Our car stopped, will not start and had to be towed to the dealer which is where we found out about the recall. Even if there's no fix, shouldn't we the consumer been notified of a recall that poses a potential safety issue? I have no vehicle, with no fix and the chrysler refuses to provide a loaner vehicle. Our contacts with chrysler have yielded nothing but a promise for a case manager to call. Nothing. No vehicle, no fix, no loaner.

Filed Apr 5, 2020 · 53,998 miles · AZ

Our 2015 jeep grand cherokee eco diesel stalls when slowing. We have taken our jeep earnhardt chrysler dodge jeep ram service center 10 times and they have been unable to solve the problem when the vehicle stalls it creates a severe safety situation. When the jeep stalls you loose power steering and power brakes and the engine is dead. One must brake, shift into park, and try to start the engine while putting on your emergency flashers. Sometimes the engine does not start the first time. This has only happed on surface streets so far. The jeep warranty case number is 76048098. All of the service visits have been documented. See attachment for more details.

Filed Feb 23, 2020 · 86,000 miles · ND

My check engine light comes on and it will not start with remote

Filed Jan 6, 2020 · Electrical, Engine · 60,000 miles · MA

Parked the car on a rainy night post a 6 hour drive. 2.5 hours after the car was turned off, the alarm system and other electrical components began to go off intermittently, not in the typical alarm pattern. Key fob and lock would not respond. Car would not start but some electronic components continued to work, including uconnect. Finally stopped after 20 minutes. The car then shut down completely and would not start. Called aaa and they sent out the battery truck. Aaa battery voltmeter check revealed an initial read of 10.9 volts; then went to 0.9. Jump start would not take. Car completely dead except for power seats, which continued to work. Had to tow vehicle to dealership who ultimately determined that body control module had malfunctioned. Similar reports and a recall for this body control module same malfunction due to wiper blades on dry glass in 2011-2014 models.

Filed Sep 10, 2019 · Electrical, Engine · 75,250 miles · NC

One day when leaving a barbershop my wife tried to start our jeep and it would not crank. It would turn over, start for a second then turn off. After sitting for a while longer it started up and drove fine. This past sunday we were leaving a gas station to get on the interstate and in the middle of an intersection it shut off. All acceleration stopped and the jeep went into park and left us stuck in the middle of the intersection. Once we used the manual park release and got out of the intersection we let it sit for a little bit. My wife got in the driver seat and it started right up. We then drove it to an auto parts store and had the check engine light diagnosed as the neutral safety switch. I spoke with a local dealership and was told that that is 'not a part listed' in their parts catalog. This vehicle shut off and my pregnant wife could have been t-boned in the blink of an eye.

Filed May 22, 2019 · Electrical · 44,100 miles · UT

Vehicle drove fine but when turned off, the dash lights stayed illuminated. Wouldnt turn off even after a few hours. Next morning it wouldnt start and gave a full host of "service system immediately" prompts. Sounded like it would begin to turn over, but would shut off immediately. Started again after 8 hours but still had check engine light on. Code came out to be "lost contact with ecu"

Filed Apr 11, 2019 · Acceleration, Electrical · 34,000 miles · IL

The vehicle was being parked and from shifting from drive to reverse the vehicle turned off and would not start again for a few minutes. The vehicle showed the service keyless system and the check engine light then appeared.

Filed Feb 1, 2019 · Fuel system · 50,000 miles · ND

Between 1/2 & 1/4 tank the vehicle will run out of fuel and stall due to the secondary transfer fuel pump failing to run to transfer the remaining fuel in the horseshoe shaped tank to the side where the main pump draws fuel from . This happens without warning and vehicle will not start until you add fuel to bring the level above 1/2 tank . Have had it to dealer twice for replacement and the pump fails again shortly after . This is also a safety concern as vehicle can stall during passing or while in heavy traffic situations . This is a poorly engineered system and at the very least the secondary fuel pump needs to be recalled and improved to stop these failures

Filed Jan 17, 2019 · Driver assistance · 32,000 miles · TX

I have put my jeep grand cherokee for a recall service (mfgr campaign#: cdjr s27, cdjr u65) recently, in which I been told by the service person that only software ware been updated for this recall service. Since then, the lcd display screen will not start to light up in some occasion when I turn on my car, the screen does not response for any touch at this movement, and it eventually light up after 3-5minutes and turns up the display to the normal. This problem happens every other days, and makes me very hesitate to backup my car whenever it happens, as I get used of the backup camera on the car. The problem never exist before the recent recall service. In the normal way, the screen shows the booting up display whenever I starts up my car, but now, for some occasion, the screen keeps in dead for 3-5 minutes after the engine has been start up.

Service bulletins that may apply

Related recalls

Engine and engine coolingReported June 8, 2023 · 80,629 vehicles affected
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Risk
An engine stall can increase the risk of a crash.
Remedy
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V‑475.

Recall number 23V411000 · Recall details

Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR valve)Reported November 12, 2020 · 28,884 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Risk
Combustion in the intake manifold can increase the risk of a fire.
Remedy
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1‑800‑853‑1403. FCA US LLC's number for this recall is W79.

Recall number 20V699000 · Recall details

Engine and engine cooling: engine: dieselReported August 13, 2020 · 58,016 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Risk
An engine stall can increase the risk of a crash.
Remedy
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1‑800‑853‑2002. FCA US's number for this recall is W58.

Recall number 20V475000 · Recall details

Questions about the 2015 Jeep Grand Cherokee won't start

Is won't start a common problem on the 2015 Jeep Grand Cherokee?

17 of 1,372 owner complaints about the 2015 Jeep Grand Cherokee (1%) mention won't start. The model year with the most reports is 2011.

Is there a recall or service bulletin for this on the 2015 Jeep Grand Cherokee?

There are 3 recalls and 71 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2015 Jeep Grand Cherokee

Check engine light 77Stalling 51Seat belt 42Jerking 39Loss of power 36Won't shift 36Knocking 29Fuel pump 29Headlights 25Fire or smoke 24Sudden acceleration 21No deployment 20Engine failure 20Hesitation 18Wipers 18Adaptive cruise 17Rollaway 17Slipping 17Key fob 15Transmission failure 13Collision warning 12Backup camera 11Sunroof shattered 11Harsh shifting 10Power steering loss 10Overheating 8Airbag light 7Warning lights 7Door locks 5

All model years of the Jeep Grand Cherokee

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