My steering wheel electrical components don’t work including the windshield wipers.
2015 Jeep Grand Cherokee: windshield wiper failure
18 of the 1,372 complaints about the 2015 Jeep Grand Cherokee describe windshield wiper failure.
- owner complaints
- 18
- of this car's complaints
- 1%
- typical mileage
- 60,000
- recalls
- 0
Windshield wiper failure by model year
What owners say
The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at approximately 30 MPH, the windshield wipers were unintentionally turned on, the infotainment screen darkened, and the vehicle lost automotive power; the vehicle failed to shift to park. The vehicle independently turned off and after several minutes independently started however, there was an abnormal sound coming from the engine compartment. All of the warning lights were intermittently illuminated. The contact stated that she had to call the local Police Department to assist her with exiting the vehicle safely however, no police report was filed. The failure occurred on several different occasions. The contact stated that she sustained emotional distress due to the incident. The vehicle was taken back to the place of residence. The contact did research and was made aware of the federal safety agency Campaign Number: 16V240000 (Power Train) however, the VIN was not included. A dealer was not contacted and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
The computer/screen died disabling most of the essential controls/functions of the vehicle including: hands free calling, control of the temperature/air flow, park assist/safety options, security features. This issue also disabled the ability to control other functions such as the windshield wipers and drained the battery until it died. The battery had to be recharged and then after that any time I turned the car off I had to unplug the battery so that it wouldn’t be drained.
On April 24, 2023, while driving 53 mph down a busy highway the car just lost all power. I wasn’t able to control the vehicle then I stepped on the brakes but only if the back brakes worked. Which caused the vehicle to spin out of control until I eventually flipped the vehicle upside down into a ditch. It was one of the scariest things I’ve ever experienced. Besides the fact my drivers side head rest and seat bell we’re also broken at the time. I was going to the dealership on April 26th to have both the headrest and seat belt fixed. It’s also the second time the car lost power. In addition to that my headlights, rear lights, & windshield wipers, would suddenly stop working then work again. I totaled my Jeep and I’m now out of a vehicle since I had a active loan of the vehicle. I was suppose to be done with my payments in Aug of 2025. I don’t ever want anyone to experience what I went thru. I’m very very grateful and fortunate that I wasn’t seriously injured or killed because of this problem.
Service shifter light came on while driving, had it towed to the dealership, 5 days later they said nothing is wrong with it so I took it home. A week later, service shifter light came back on while I was driving on a side street, all the lights on the dash came on, unable to control anything, lost steering, then vehicle shut off in the middle of the road. Tried to turn the vehicle back on to no luck, sat waiting, then after 15 mins the accessory engine came on, lights flashing, windshield wipers going and the message "do not park until safe at your destination." took the jeep straight to the dealership, dealer plugs it is 70+ miscommunication errors pull up. Dealer calls me 3 days later to come get my jeep and says nothing is wrong with it and they cannot diagnose it unless they see it in the act. I refuse to go pick it up as there is something wrong and I am not driving it with my 9month old.
I continue to have service shifter and check engine issues with my vehicle, which have been ongoing for the last three years. This has occurred while stationary, in motion both on city/neighborhood streets or on the highway. It's happened while turning and in park. When the check engine and service shifter lights come one, in many cases the car goes into limp mode and I lose the ability to accelerate, which causes a severe safety risk if it occurs while turning or going down the highway. Many times my dashboard will go completely black for seconds and my wind shield wipers will turn on. My car has been in the dealership for service related to this issue for 180 days over the past three years and they are unable to resolve the issue. They have replaced the steering control module, the TCM, the telemax communication module, the transmission, and the shifter, but the issue always comes back. Over the last six months the issues have gotten worse and the vehicle is getting more unsafe to drive. Based on my research there are a significant amount of these issues and fca should take action.
Tipm, shift module and ticm causes the jeep to serious malfunction. All alert lights on the dashboard and shifter light up , wipers come on, vehicle will stop and is unable to drive ,motor accelerates , cooling fans are activated on high all at one time and vehicle will not shut off. When the vehicle does shut off then it will not restart , while driving at any time. Vehicle acts as if possesed.!!!!!!!!! This vehicle is not safe. Everyone knows this including fca.
Tipm has failed resulting in battery drain due to fuel pump relay constantly powered on, wiper function, loss of backup camera, air system and ability to turn the car off or secure door locks properly even when battery is disconnected.
When driving on the highway, there is an extremely loud buzzing noise from the front of the windshield wiper area. The encasing being loose and dry rotting. This will eventually fall apart and cause issues with the wiper module.
The fan for heat and air conditioning suddenly quits working. The fan motor makes a roaring noise. The wipers will only work on high. Our jeep only has 60k. We have already had an oil leak and had to replace the water pump. Also the check engine light is on code says it's an exhaust leak. We are very disappointed in the over all quality.
Parked the car on a rainy night post a 6 hour drive. 2.5 hours after the car was turned off, the alarm system and other electrical components began to go off intermittently, not in the typical alarm pattern. Key fob and lock would not respond. Car would not start but some electronic components continued to work, including uconnect. Finally stopped after 20 minutes. The car then shut down completely and would not start. Called aaa and they sent out the battery truck. Aaa battery voltmeter check revealed an initial read of 10.9 volts; then went to 0.9. Jump start would not take. Car completely dead except for power seats, which continued to work. Had to tow vehicle to dealership who ultimately determined that body control module had malfunctioned. Similar reports and a recall for this body control module same malfunction due to wiper blades on dry glass in 2011-2014 models.
At approximately 60,000 miles the vehicle had just been serviced and new tires were installed. We left the next morning for a vacation. About 100 miles down the limited access highway and traveling at 65 to 70 miles per hour the dash and information touch screen began flashing and a chime began repeating. The windshield wipers began operating at high speed. (it was clear, calm and about 65˚ f. Different messages began flashing: one said to stop and place the vehicle in park, another said to keep driving and not turn the engine off. When able to exit the highway the jeep would only allow selection of drive or neutral. It would not allow reverse, which made it difficult to turn around. The vehicle did make it back 100 miles to the dealership but would not shift and lights flashed and chimes dinged the entire way. The dealer informed me that an electronic system associated with the transmission has failed and will cost approximately $1,000 to replace.
Service bulletins that may apply
- Authentic Mopar® Glass Replacement
- Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the...
- Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the...
- Seat Shields For vehicles built prior to 5/2/2011:~ Replace old shield (1UN79TRMAA) with new shield...
- HVAC System Improvements
Related recalls
No recalls on record for this model year.
Questions about the 2015 Jeep Grand Cherokee wipers
Is windshield wiper failure a common problem on the 2015 Jeep Grand Cherokee?
18 of 1,372 owner complaints about the 2015 Jeep Grand Cherokee (1%) mention windshield wiper failure. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2015 Jeep Grand Cherokee?
There are 0 recalls and 6 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Jeep Grand Cherokee
Check engine light 77Stalling 51Seat belt 42Jerking 39Loss of power 36Won't shift 36Knocking 29Fuel pump 29Headlights 25Fire or smoke 24Sudden acceleration 21No deployment 20Engine failure 20Hesitation 18Adaptive cruise 17Rollaway 17Slipping 17Won't start 17Key fob 15Transmission failure 13Collision warning 12Backup camera 11Sunroof shattered 11Harsh shifting 10Power steering loss 10Overheating 8Airbag light 7Warning lights 7Door locks 5
VIN decoder
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