2015 Jeep Grand Cherokee: backup camera failure

Filed Mar 28, 2022 · Driver assistance, Lights · PA

The license plate LED lights went out. Pulled over by trooper to get them replaced, as they are a safety concern for troopers to identify the license plate number. After a few trips to a couple auto parts store, I learned that none of them carry lights. One of the parts stores representative said I would need to get in touch with Jeep. Jeep confirmed, that they need to replace the wiring harness and lights for this model year which is 2015. I looked online and it seems to affect model years 2014-2019. Jeep wants to charge nearly 200.00 to fix the issue. If the lights are required for safety concerns and help with backup camera to make it more visible in the dark, then this should be a concern to owners of Jeep Grand Cherokee model. There are no warning lights to let you know the lights are out until you get pulled over and ticketed by the police or you go to get the vehicle inspected and told you need a costly repair. If Jeep knows about this defect, they should be doing a recall for the issue.

Filed Jun 24, 2020 · Electrical · 90,000 miles · GA

Tipm has failed resulting in battery drain due to fuel pump relay constantly powered on, wiper function, loss of backup camera, air system and ability to turn the car off or secure door locks properly even when battery is disconnected.

Filed Nov 13, 2019 · Driver assistance · 34,000 miles · KS

Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that the backup camera was malfunctioning. The contact had been to two unknown dealers, but the failure could not be repaired. The dealers predicted that there may be a recall issued in december of 2019. The manufacturer was not contacted. The failure mileage was 34,000.

Filed Aug 12, 2019 · Driver assistance · 53,800 miles · NC

Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that the back-up camera was faulty. The screen remained black and the contact could not see when attempting to reverse. Also, the side mirrors turned down automatically and the contact could not see from any angle while reversing. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 53,800. The VIN was unknown.

Filed Aug 2, 2019 · Electrical · MD

Most of the time when starting the vehicle, the uconnect infotainment screen does not boot up or display anything (screen stays black) for up to 5 minutes. This is a safety concern as the backup camera will not display until the the uconnect system has booted up. Many other feature are also unavailable, but the backup camera is the major concern. This problem has been ongoing for quite some time now.

Filed Mar 19, 2019 · Steering · 70,000 miles · IN

Tl* the contact owns a 2015 jeep grand cherokee. While reversing the vehicle, the rear camera proximity lines failed. There were no warning indicators illuminated. Bobb chrysler dodge jeep ram (13007 wicker ave, cedar lake, in 46303, (219) 267-1226) diagnosed that the steering column module needed to be repaired. If the repair was not completed, it would affect the air bags. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,000.

Filed Jan 17, 2019 · Driver assistance · 32,000 miles · TX

I have put my jeep grand cherokee for a recall service (mfgr campaign#: cdjr s27, cdjr u65) recently, in which I been told by the service person that only software ware been updated for this recall service. Since then, the lcd display screen will not start to light up in some occasion when I turn on my car, the screen does not response for any touch at this movement, and it eventually light up after 3-5minutes and turns up the display to the normal. This problem happens every other days, and makes me very hesitate to backup my car whenever it happens, as I get used of the backup camera on the car. The problem never exist before the recent recall service. In the normal way, the screen shows the booting up display whenever I starts up my car, but now, for some occasion, the screen keeps in dead for 3-5 minutes after the engine has been start up.

Filed Oct 31, 2017 · Electrical, Transmission · 30,000 miles · VA · crash

On 10/21/19 my 2015 jeep grand cherokee limited mount functioned. While trying to slowly back up my car in a garage the vehicle seized all dashboard lights went out including back up camera screen. Only one light appeared before impact with a pole which was the service transmission light. My foot was off the gas when it jolted backwards into a large pole. This has happened multiple times where the car would seize or accelerate into first gear. It has done this when my foot wasn't on the gas peddle aswell. I contacted safford jeep in springfield va three times about my concern. Nothing was corrected now I have been in an accident with very bad vehicle body damage. Chrysler has done nothing and will not give me any answers on the satus of their investagation. This has now cost me out of pocket because they want to draw this out as long as possible.

Filed Aug 8, 2016 · Driver assistance, Electrical · IA

2015 jeep grand cherokee. Consumer writes in regards to back up camera repairs, radio/cd player, bluetooth malfunctions, heated seats inoperable and other electrical issues. *smd the consumer stated the vehicle has been in the shop 12 times in the last year and a half. The vehicle went into off road mode while driving down the street, the headlights started flashing while stopped behind another driving for no reason. The dealer worked on electrical connections behind the media center, and replaced a wiring harness. The problems continued to multiply and the vehicle hasn't been the same, since. The consumer was informed a software update, would not be available until september.

Filed May 19, 2016 · Transmission · 200 miles · FL

Tl* the contact owns a 2015 jeep grand cherokee. Within thirty days of owning the vehicle, the gears inadvertently shifted into reverse when the contact placed the vehicle in park. The only indicators that alerted the contact of the failure was the vehicle rolling in reverse and the backup camera. The dealer was notified of the failure and stated that the parts were not available regarding the federal safety agency campaign number: 16v240000 (power train). The contact was unable to determine when the vehicle would be repaired. The manufacturer was notified. The approximate failure mileage was 200. Vin tool confirms parts not available.

Filed Dec 8, 2015 · Electrical · 14,000 miles · AL

Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that the back-up camera in the vehicle failed without warning. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 14,000.