2015 Jeep Grand Cherokee: rolls away in park

Filed Jan 14, 2020 · 49,000 miles · NY · crash

My wife parked jeep in driveway put vehicle into park and it rolled away 2 minutes later.

Filed May 2, 2018 · Transmission · 20,000 miles · NY · crash

Tl* the contact owns a 2015 jeep grand cherokee. While parked, the vehicle independently rolled away and crashed into a parking sign and a building. The air bags did not deploy. A police report was not filed. There were no injuries sustained. A dealer was not made aware of the failure. The manufacturer was made aware of the failure and provided the contact with case number: 337-98083. The failure mileage was 20,000.

Filed Oct 23, 2017 · Acceleration, Transmission · 26,300 miles · CO

I have a 2015 grand cherokee that has been in for the rollaway recall. Tonight I pulled into a parking lot, got out of the car quickly to see how far I pulled in, and the car started rolling backwards. I thought the car was in park but in turn it was not. The car was in reverse. Previous to tonight I've had this happen and as soon as you let go of the brake, if the door is open, the "auto park" kicks in and the vehicle goes into park. That did not happen. I was able to catch the car before it went to far and get it in park. After that incident I took videos on the behavior. Repeatedly going from park, to reverse, or drive with the door open, taking my foot of the brake and every time it rolled and auto park did not apply. Turned the car off and on a few times and still, no auto park. The videos are to large to fit into the 5 mb limit but can be sent by any other means you have available or here is a link to them on onedrive. Https://1drv.ms/f/s!airasnb8ajcyg1xqr6wwntqyirj8 I do not feel safe driving this car as the recall does not work. If a satisfactory fix cannot be made I would like to discuss what options are available to me. Thanks....updated 11/13/2017 *bf the consumer stated the another trigger for the auto park was wearing a seatbelt. The seat belt has to be off, not in park, and the driver's door open in order for it to work properly. This seemed to be the intended behavior so, the consumer would like to have the complaint disregarded. Updated 11/30/2017

Filed Apr 14, 2017 · Transmission · NY

Does not always achieve park gear when shifted to it. Very often the vehicle will not make it past neutral or reverse when attempting to shift to park resulting in the vehicle rolling forward or backward depending on the pitch of the road, or will lurch backward if the electronic shiftier only achieves reverse. On 2 occasions with my 2014 and 2015 grand cherokees after shifting to what I thought was park and exited, the vehicle rolled away from me. Most recently about 5 weeks ago I had backed into my driveway and stopped about 6-8 feet from my garage door , shifted to what I thought was park and had only achieved reverse. At the same time my daughter had come out of the house to go into the garage and as I took my foot off the brake the car now in reverse lurched backward and had I not slammed on the brake my 15 year old daughter would have been pinned in between the car and garage door. I notified chrysler and have an open case with them but they have offered me no resolution at this time saying that the car performs as expected. All I asked was to be released from my lease to get into with a new grand cherokee that has the new shifter. Now I am considering legal action and I am starting here.

Filed Jan 5, 2017 · Transmission · MI · crash

Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was parked, it rolled away and crashed into a parked vehicle. A police report was not filed and there were no injuries. The vehicle was not diagnosed or repaired. The manufacturer informed the contact that an investigator would diagnose the vehicle the VIN was included in the federal safety agency campaign number: 16v240000 (power train). The manufacturer was notified of the failure. The failure mileage was unknown. Updated 02/21/17*lj

Filed Aug 8, 2016 · 8,637 miles · VA

Jeep went in for service to correct the recalled transmission electronic shift lever on saturday, aug. 6th at 12:30pm. Picked up car from farrish jeep at 5pm same day. At 8pm on the same day, the car would not go out of park, though the shift lever was in drive while in my driveway. The dashboard displayed park, while shifter was in drive. Exact thing happened with 2010 jeep wrangler in may, 2015 and farrish claimed to fix it 3 times in 36 hours. It had to be towed 3 times by the dealer, because the car rolled away from my teenage driver the same day we got it back from farrish(in a neighborhood) after they claimed to have fixed it. This happened 3 times in 36 hours.

Filed Jul 5, 2016 · Transmission · 17,000 miles · NJ

Tl* the contact owns a 2015 jeep grand cherokee. While the gear shifter stick was placed in the park position, the vehicle rolled away. The failure recurred intermittently. The contact received a notification of the federal safety agency campaign number: 16v240000 (power train) however, the parts for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was 17,000. Parts distribution disconnect.

Filed Jun 27, 2016 · Transmission · 5,000 miles · CA · 1 injury

I also had problems with the monostable electronic (e-shift) gearshift. As I came to a stop to get my mail, I shifted my gearshift to park. However it jumped back to reverse, and as I opened the door and stepped out, it was already rolling backwards onto the street. The door slammed me down and the front left tire rolled over my knees causing a dislocated shoulder and some knee abrasions. My niece and daughter were in the car as it rolled away onto the street. Thankfully there were no cars on the street, but my daughter had to jump into the driver seat to stop the car. My neighbor called 911 and the ambulance, paramedics, firefighters, and police came. I was sent to the er because of these injuries. I also have all of this captured through my dashboard camera and have a police report. I was well aware of the recall notice I received in the mail, but because the design of this gearshift, it is inevitable that more and more injuries are occurring. Just one week later when this incident occurred, anton yelchin died because of this defect. There needs to be a lawsuit and proper compensation for these injuries.

Filed Jun 15, 2016 · Transmission · 6,000 miles · KY · crash

Tl* the contact owned a 2015 jeep grand cherokee. While parked in a parking lot, the contact's vehicle rolled away and another vehicle crashed into the rear of the contact's vehicle. The vehicle was destroyed and towed to an undisclosed location. A police report was filed and there were no injuries. The manufacturer was made aware of the failure and stated that the VIN was included in the federal safety agency campaign number: 16v240000 (power train). The failure mileage was approximately 6,000. Updated 08/30/16*lj consumer stated vehicle had rolled off the lot and was struck by a semi. Dealer stated that there was no evidence of a malfunction which would cause the vehicle to move by itself. Consumer stated do not agree with underlined statement. The policeman who did the report was told that the vehicle was turned off in park position. Updated 6/11/18

Filed Apr 29, 2016 · Transmission · 6,800 miles · AZ · crash

Tl* the contact owns a 2015 jeep grand cherokee. After parking and exiting the vehicle, it rolled away without warning and crashed into a tree. A police report was not filed and no injuries were reported. The vehicle was taken to the dealer. The technician was unable to duplicate or diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 6,800. Updated 06/29/16*lj

Filed Apr 16, 2016 · Transmission · 4,400 miles · NC

The vehicle recently rolled away after being placed into what I believed was "p" park. The electro in transmission shifter does not seem to function properly and fails to provide certainty as to when the vehicle is truly in park. The incident happened in my driveway and fortunately nobody was hurt in the incident. I have had electronic shifting cars before and this has never been an issue. The salesperson did mention that the 2016 models were going back to a traditional shifting mechanism, so he obviously knew of the issue. Unfortunately, I did not pick up on this during the sales process. This issue absolutely needs to be repaired.

Filed Mar 24, 2016 · Acceleration, Transmission · 5,000 miles · SC

Tl* the contact owns a 2015 jeep grand cherokee. When placing the vehicle in park, it rolled away without warning. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 5,000.