2012 Jeep Grand Cherokee: windshield wiper failure

Filed Aug 20, 2024 · Electrical · 117,000 miles · MD

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving at approximately 25-30 MPH, the windshield wipers suddenly activated and the message FCW (Forward Collision Warning) was illuminated on the instrument panel. The contact stated that the vehicle lost power immediately after the message displayed. The vehicle was shifted into neutral and towed to a Nissan dealer and was diagnosed. The contact was informed that the alternator and battery had failed and needed to be replaced. The alternator had been replaced; however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was 117,000.

Filed Aug 23, 2023 · Acceleration, Electrical · CO

We were about an hour away from home (in the mountains) and our Jeep had been running fine. We had stopped for a while and when we got back to our Jeep and started it, just about every warning light on the dash board came on and wouldn’t go off (the brake light, check engine, airbag, ABS, etc.) The middle of the dash was also flashing different messages…”service park assist and service power steering”. We started to drive and the car was jerking really hard while it was shifting gears. We think it was getting stuck in a high gear because it would hardly drive after we stopped at a stoplights. We turned our hazards on and just tried to make it to an auto parts shop. Our windshield wipers were automatically coming on and the speedometer and RPM needle were both going up and down really quickly. We spent just shy of two long months without our Jeep while it was in the shop. The mechanic ultimately replaced the clock spring and the TPIM. Meanwhile, I joined a Jeep Grand Cherokee Facebook group and it seems like this is a pretty common issue in Jeep Grand Cherokees. It was a costly repair and was very difficult for us to go without our second car for two months. I really feel like this issue needs to be addressed by Jeep.

Filed May 22, 2023 · Acceleration, Lights · IL

I was driving and the battery light came on with a chime, within seconds the car smelled hot, the air conditioning went out, road hazard lights on dash indicating flat tire came on, windshield wipers were going on and off at different speeds and windows were opening and closing and then did not work at all. I got the car into the driveway as I was en route to our home. As I got car to the driveway I lost all power. I had the same thing happen in 2019 - Report # 11255268. I do not know where to go to get the vehicle repaired or it the old recall will apply to this problem once again. Should I have the car towed to a dealer? I have my own private mechanic that addressed the problem in 2019. Please contact me asap. I don't know what the plan of action should be. Can I bring it to my own mechanic or does it need to go to a dealer. Please call or send me an e mail as soon as possible as I am without a vehicle. My number is [XXX] or e mail me at [XXX]. OR [XXX]. or use both e mails. Thank you! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Filed Oct 10, 2021 · Electrical · TX

Driving and all the sudden all warning lights on and off, wipers came on slowly, radio and air shut off car completely died. Towed to a mechanic and alternator shot. Alternator and battery replaced only to immediately do it again as I barely made it home who’s is 1.1 miles from the shop that fixed it.now completely dead

Filed Jul 17, 2020 · Lights, Visibility · 79,000 miles · NC

When turning on the right front turn signal my emergency flashers come on instead of the turn signal. Fog lights doesn't work at all. Wind shield wipers come on randomly whether it is raining or not. These all happen when driving the vehicle. Sometimes the vehicle will turn off right after starting. I have to re-start.

Filed Jun 3, 2020 · Electrical, Visibility · 84,000 miles · GA

Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The vehicle was taken to newnan peachtree chrysler dodge jeep ram (53 hollz pkwy, newnan, ga 30265, (678) 369-6037) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated the vehicle failed to start immediately and required several attempts to start. The failure recurred consistently. The contact stated that the windshield wipers also failed to operate at the desired speed in inclement whether with several unknown warning lights illuminated. The vehicle was not repaired. The manufacturer was not made aware of the failures. The approximate failure mileage was 84,000. Vin tool confirms parts not available.

Filed Feb 20, 2020 · Electrical · 84,000 miles · PA

The vehicle was in motion and a message indicating the park assist needed serving came on. In .5 of a mile my driver's seat belt light came on, even though I had the seat belt secured. I drove another .5 of a mile and many additional lights came on in my vehicle. I pulled it off the road and my power steering went out. Then the windshield wipers came on and the car stopped working. It would not turn on again. The alternator and battery were both replaced. The same exact thing happened the next day. My alternator was melted when the garage looked at my car after towing the second time.

Filed May 13, 2019 · Visibility · 68,000 miles · PA

Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the rear windshield wiper was inoperable. The vehicle was taken to savage 61 chrysler dodge jeep ram located at 4645 pottsville pike, reading, pa 19605, (855) 821-8752, to be diagnosed. The contact was informed that the windshield wiper motor was defective and also that tipm (totally integrated power module) was the cause of the failure. The vehicle was not repaired. The contact was informed that the part was $1200-$1300 parts and labor. The manufacturer was not contacted or made aware of the failure. The approximate failure mileage was 68,000.

Filed Jan 28, 2019 · Electrical · 101,000 miles · KY

Red indicator light looking like a battery came on about 3 miles from destination. Within another mile, other warning lights began to come on. Wipers came on (yes, they came on, not off). Then navigation screen went blank. Next car lost all power while driving. Suddenly lost steering, brakes, etc. Even emergency flashers would not activate. Smelled like something was burning. Nearby repair shop stated the alternator had burned-up and killed the battery. Repair shop replaced alternator and battery, but warning light came on again with smell of something once again burning within 2 miles of repair shop. Returned vehicle to repair shop, but they are not capable of fixing some type of computer module. This vehicle had a safety recall (number t36). I received at least 2 notices from jeep (fca), but in each case was told parts were not available to resolve this safety recall (alternator diode thermal fatigue) [t36/the federal safety agency 17v‑435]. I also brought the vehicle to jeff wyler jeep chrysler (southgate, ky) where I purchased the vehicle and they said parts were not available to resolve the problem. I was told they would notify me when parts become available, but never received any notification. Now, the car suddenly lost all power while driving as described above. Had this happened at night, on the highway, someone could easily have been killed. In summary, when vehicle came to a complete stop, without power, it was on a city street, and I was making a turn onto a smaller street with the hope of getting out of traffic.

Filed Jul 28, 2018 · Electrical · 52,600 miles · TX

Wind shield wipers, over drive light and head lights on and can not turn off. Signal lights and interior lights not working.

Filed May 29, 2018 · Electrical · 86,800 miles · MA

Alternator and PCM was supposedly replaced in july 2017. However, I now have the same problem and it is worse. The battery light will come on initially then all of a sudden the windshield wipers start, radio will shut off and then the air conditioning suddenly started to blow out how air and it was blown at the feet. I tried rolling down the window but was unable to do so. This happened a few more times when under regular stress of driving on the highway!

Filed Apr 12, 2018 · Electrical, Engine · 118,000 miles · NC

Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle experienced multiple failures, such as the four wheel drive and windshield wipers would activate independently, the traction control and engine indicators illuminated, and the key fob failed to start the engine. The contact replaced the vehicle battery herself; however, the failures persisted. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was notified of the failures. The failure mileage was 118,000.