2012 Jeep Grand Cherokee visibility problems

Filed Aug 23, 2023 · Acceleration, Electrical · CO

We were about an hour away from home (in the mountains) and our Jeep had been running fine. We had stopped for a while and when we got back to our Jeep and started it, just about every warning light on the dash board came on and wouldn’t go off (the brake light, check engine, airbag, ABS, etc.) The middle of the dash was also flashing different messages…”service park assist and service power steering”. We started to drive and the car was jerking really hard while it was shifting gears. We think it was getting stuck in a high gear because it would hardly drive after we stopped at a stoplights. We turned our hazards on and just tried to make it to an auto parts shop. Our windshield wipers were automatically coming on and the speedometer and RPM needle were both going up and down really quickly. We spent just shy of two long months without our Jeep while it was in the shop. The mechanic ultimately replaced the clock spring and the TPIM. Meanwhile, I joined a Jeep Grand Cherokee Facebook group and it seems like this is a pretty common issue in Jeep Grand Cherokees. It was a costly repair and was very difficult for us to go without our second car for two months. I really feel like this issue needs to be addressed by Jeep.

Filed Jul 10, 2023 · Visibility · VA

Dashboard pad cover is wrinkling and detaching from the dashboard top. The area most effected is on the passenger side. The covering has detached about 2 inches away from the windshield and has detached from the air vent cover. The detachment has caused the air vent cover to rise. The air vent cover is no longer flush with the top of the dashboard. While driving, the distortion in the dashboard pad covering and air vent cover distracts from my peripheral view and when I'm checking the right side or viewing the right view mirror. The service dealer at Koons Tysons Corner, VA was notified in May 2020. I was told there had been a recall to repair the dashboard pad, but parts were on order and there was a backlog for repairs. On December 28, 2021, the service center stated the Dashboard Pad Replacement was expected June 2022. Now, each time I call reference the replacement, I'm told the vehicle is on a waiting list or I get a service person who has no knowledge of the recall or issue.

Filed May 22, 2023 · Acceleration, Lights · IL

I was driving and the battery light came on with a chime, within seconds the car smelled hot, the air conditioning went out, road hazard lights on dash indicating flat tire came on, windshield wipers were going on and off at different speeds and windows were opening and closing and then did not work at all. I got the car into the driveway as I was en route to our home. As I got car to the driveway I lost all power. I had the same thing happen in 2019 - Report # 11255268. I do not know where to go to get the vehicle repaired or it the old recall will apply to this problem once again. Should I have the car towed to a dealer? I have my own private mechanic that addressed the problem in 2019. Please contact me asap. I don't know what the plan of action should be. Can I bring it to my own mechanic or does it need to go to a dealer. Please call or send me an e mail as soon as possible as I am without a vehicle. My number is [XXX] or e mail me at [XXX]. OR [XXX]. or use both e mails. Thank you! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Filed Nov 13, 2020 · Visibility · 88,000 miles · PA

The leather dashboard on my jeep grand cherokee is delaminating (I.e., detaching from the dashboard). Chrysler is aware of the problem and issued an "x-81" extended warranty (which they failed to communicate to consumers) and is now refusing to take steps to correct the issue. This problem causes a distraction while operating the vehicle and if it continues to worsen it may impede visibility.

Filed Jul 17, 2020 · Lights, Visibility · 79,000 miles · NC

When turning on the right front turn signal my emergency flashers come on instead of the turn signal. Fog lights doesn't work at all. Wind shield wipers come on randomly whether it is raining or not. These all happen when driving the vehicle. Sometimes the vehicle will turn off right after starting. I have to re-start.

Filed Jun 3, 2020 · Electrical, Visibility · 84,000 miles · GA

Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The vehicle was taken to newnan peachtree chrysler dodge jeep ram (53 hollz pkwy, newnan, ga 30265, (678) 369-6037) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated the vehicle failed to start immediately and required several attempts to start. The failure recurred consistently. The contact stated that the windshield wipers also failed to operate at the desired speed in inclement whether with several unknown warning lights illuminated. The vehicle was not repaired. The manufacturer was not made aware of the failures. The approximate failure mileage was 84,000. Vin tool confirms parts not available.

Filed May 13, 2019 · Visibility · 68,000 miles · PA

Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the rear windshield wiper was inoperable. The vehicle was taken to savage 61 chrysler dodge jeep ram located at 4645 pottsville pike, reading, pa 19605, (855) 821-8752, to be diagnosed. The contact was informed that the windshield wiper motor was defective and also that tipm (totally integrated power module) was the cause of the failure. The vehicle was not repaired. The contact was informed that the part was $1200-$1300 parts and labor. The manufacturer was not contacted or made aware of the failure. The approximate failure mileage was 68,000.

Filed Feb 20, 2019 · Airbags, Visibility · 68,000 miles · MD

Hello, my dashboard continues to warp and I'm concerned this is causing impairment of my defrost and possibly my airbag. As you can see this is an ongoing problem with jeep according to numerous threads on jeep forums. Also, a news story is provided here: https://youtu.be/le_4rvabook

Filed Jun 12, 2018 · Visibility · 70,500 miles · PR

Tl* the contact owns a 2012 jeep grand cherokee. While driving 50 MPH, the windshield had a loose connection that created an abnormal noise and vibration. The vehicle was taken to cabrera auto (carr #2 km 82.2 salida expreso hatillo, pr-2, arecibo, 00614, puerto rico, 787-333-84100) to be serviced per an unknown transmission recall. The dealer was informed of the windshield failure, but the vehicle was not diagnosed or repaired due to the diagnostic fee. The manufacturer was not made aware of the failure. The failure mileage was 70,500. *tt

Filed Apr 5, 2018 · Electrical, Engine · FL

2012 jeep grand cherokee. Consume writes seeking reimbursement for vehicle repairs. Consumer would also like tpim replaced along with all vehicle recalls associated with vehicle repaired. *ld the consumer stated A/C not working.