When parked, I tried to lock car using key fob, which armed the alarm but did not lock the doors. I tried using master power lock on driver side door to lock it, but this didn't work either (none of the doors will lock). Separately, after leaving this parked spot, I tried using the windshield washers while driving to clean the windshield, but the sprayers did not work. Only the wiper blades activated. After a diagnostic test by repair shop, I'm told the totally integrated power module needs to be replaced.
2012 Jeep Grand Cherokee visibility complaints
Page 2 of 2: complaints 11 to 32 of 32, newest first, as owners wrote them.
The paint along the top of the car windshield is bubbling up, rusting, peeling across the top of the windshield line. It continues progressively to get worse all along the top of the windshield. We had a few car repair centers look at the car- they had to have multiple people come out and look at it because they had never seen anything like it. They said the paint was extremely thick on the roof and along the windshield line. It should never be that thick. They said this should be fixed in a manufacturer recall as it is a manufacturing defect and is probably affecting other cars painted at the same timeframe as mine. The paint issue continues to get worse. The car repair estimators said the roof and surrounding windshield paint need to be replaced or this will continue to corrode. This car has never been in an accident or had the windshield replaced.
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the rearview mirror area and the upper center front area accumulated water. The accumulated water dripped down to the floor inside the vehicle, which caused mold in the rug. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted at 800‑992‑1997 and stated that the sun roof drain needed to be cleaned out. The approximate failure mileage was 90,000.
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the battery warning indicator illuminated. Also, the vehicle failed to start several times without warning and the battery had to be recharged several times. While driven over un-leveled land, the vehicle stalled and various warning indicators illuminated. The vehicle was taken to the dealer (blackhawk motors, 1621 s marquette rd, prairie du chien, wi 53821, (608) 326-8400) where it was diagnosed that the alternator assembly failed and further repairs may be required. The VIN was not included in the federal safety agency campaign numbers: 17v435000 (electrical system), 14v634000 (electrical system), and 15v115000 (electrical system). In addition, the VIN was included in the federal safety agency campaign number: (visibility). The manufacturer was notified of the failures. The approximate failure mileage was 87,000. Parts distribution disconnect.
I took my car for three recalls one of them was the brake booster. They called me the other day to pick it up. I went and they told me everything is fixed. The problem wasn't fixed. I almost crashed 4 times and I had to call a tow truck. I called the dealer and they said if I want them to look at the car and find the problem they would charge me. I told him it's the brake booster and showed him a video to prove it. He declined to help me...updated 06/06/17 *bf
Tl-
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The VIN was not provided. Updated 10/04/16
Last few days were extremely hot in the north east.my car was parked in an open parking lot over the weekend and the front windshield developed a crack due to extreme hot weather. The dealer and manufacturer (fiat/chrysler) told me the standard warranty expires after a year. I am in the process of getting it replaced thru my insurance company. I suspect this to be a manufacturing defect of the tempered glass.
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle was able to start but failed to shift out of park. In addition, the windshield wipers failed. The vehicle was towed to the dealer who indicated that the transmission module, the wiper motor and the (tipm) totally integrated power module failed. The vehicle was repaired. The contact was not included in the federal safety agency campaign numbers: 15v115000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 75,000.
Electronic stability control malfunction indicator light randomly goes on and off while vehicle is in operation. Automatic wiper blades randomly activating while vehicle is in operation when no moisture or rain is present. Automatic key-less entry/exit system intermittently fails to work when using door front handle sensors. Dealership has recommended replacement of tipm under extended warranty in effort to resolve issues.
The leather dashboard is shrinking and coming unglued from the dashboard frame. The defroster vents are now affected and being pulled by the disintegrating leather. I am concerned that since the dashboard coating is no longer affixed to the car, the dashboard will be ripped off and become a projectile if the airbags inflate. The problem exists all the time but the threat exists most when car is in motion.
In my 2012 jeep grand cherokee overland model with a leather dashboard, the leather material has separated from the dashboard and is affecting the winter performance of the front windshield defroster by partially blocking the air vents. This presents a safety hazard that will only get worse with time until jeep issues a recall to fix or replace the faulty dashboards on these vehicles.
Tl* the contact owns a 2012 jeep grand cherokee. While driving at 65 MPH, the front passenger side visor behind the headliner caught fire. The contact stated that the passenger side column, the visor, and the headliner with various wires had to be ripped off to stop the fire. The contact extinguished the fire. The contact was injured, but medical attention was not required. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 54,000.
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the push button start hesitated at times. After a second attempt, the vehicle was able to start, but the failure progressed without warning. The contact also stated that there was excessive fog and that the vent controls were not functioning properly. The failure was reported to the dealer and they were not able to replicate and diagnose the failure. The dealer indicated that they performed the repairs for the federal safety agency campaign numbers: 14v391000 (electrical system) and 14v634000 (electrical system), but provided no confirmation. The dealer only stated that these two of the four recalls were performed and that they did not know when the other two recalls would be performed. The contact received notification of the federal safety agency campaign numbers: 14v154000 (service brakes, service brakes, hydraulic) and 15v115000 (electrical system) and the dealer did not give a specific date for when the parts would become available. The manufacturer could not provide an estimated date for the two recall repairs. The failure mileage was not available. Ma 10/5 updated 11/07/2017
2012 jeep grand cherokee. Consumer writes in regards to lack of parts to fix sun visor vanity lamp wiring under recall. *smd the consumer stated the dash rattled, the sunroof had to be fixed on several occasions, the glove box, alternator and engine head were replaced.
Due to passenger blender door being stuck, no heat circulates on passenger side...causes windshield to freeze up making visibility almost impossible on that side in freezing weather conditions esp. On highway at ordinary speeds. Several people have addressed this on the internet..should be a recall item for safety purposes.
Around sep of this year chrysler notified me of two recalls on my jeep grand cherokee; p36 / the federal safety agency 14v‑391 (sun visor wiring) and p14 / the federal safety agency 14v‑154 (brake booster corrosion).. When I contacted the local dealer they told me to wait until oct as the manufacturer didn't have parts available. I contacted the dealer, planet jeep in flagstaff, az on 10 oct and was told chrysler was rationing parts and that they would place me on a list. I've been in that virtual queue waiting on parts since 10 ocvt 2014 and every time I call the dealer I'm still on the list. I contacted chrysler to complain about the poor service as I've been waiting for parts to fix safety problems for going on three months. I've been through several recalls over the past 40-years and have never experienced an excessive delay like this. It is actually easier to get my mercedes benz repaired and the nearest dealer is a 2 hour drive from hear. Chrysler has demonstrated a lack of concern and no sense of urgency to correct two safety issues with my vehicle. Their advise to me was to continue contacting my dealer to ensure I'm still on the waiting list.
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the federal safety agency campaign number: 14v391000 (electrical system, visibility) and the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic) exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure. The VIN was not available.
Informed by technician that I have the right rear shock to be leaking oil, causing the car to bounce, poor control, rusty brake pads and possibly more problems in the future. The vehicle also have been selected for an important safety recall (brake booster prematurely corrode. I not satisfied with all these safety problems for a car I paid off, bought brand new, only two years old, with such disturbing problems, constantly taking it to the dealership it is inconvenient. The seat belt is difficult to click, un-click and I am very disturbed. I am constantly at the dealership repairing and worrying about what will be next. Chrysler has sold to consumers like myself a poor quality vehicle.
I was washing my car in my driveway while I was washing my car everything was fine. As I started to dry all of a sudden there was a large crack on my windshield starting from rear view mirror. I know I was leaning on the top of my car to wash and dry but I know I'm not large enough or strong enough to make this crack. I never leaned on the windshield ever. After reading other people's concerns with this situation I could have leaned on the car and added more pressure to an already pressure point to the vehicle. I called the dealer and spoke with a manager and he just said perhaps a rock I mentioned I would go over and show him. I took it to the dealer and they found no chip or anything that may have been the cause. I was told they would talk about it and let me know. I want to know one dealer had 75 windshield on back order. Perhaps this was a manufacturer defect and they are trying to sweep it under the carpet. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Purchased new 2012 jeep g.c. Suv in dec. 2011. Appx 6 months later a windshield crack appeared from center-bottom of windshield near front center speaker on dashboard. Crack started from bottom edge extending upward for about 2 inches, then grew 8 inches up, turned left for 12+ inches. Replaced windshield at dealer ((p104355-northwest jeep in houston tx) several months later ($$$). Then, after about 3 months, another similar crack occurred from center bottom, moving upwards, turning left and branching upwards to right. Performed spot repair to stop crack growing, did not work. This week, crack appeared in driver's front side window diagonally 40 degrees to left from center-right inside door panel to middle of side window rim near outdoor rearview mirror. Will take car to dealer this week. In all instances, no apparent outside impacts (rocks etc), so firmly believe all 3 cracks are stress related to either chasis body and/or temperature change. Checking with various jeep blogs (edmunds etc.), many others reporting similar incidents, but mostly originating around center windshield rearview mirror.
The side view mirrors are an obstruction of the driver's view when turning into spiraling parking lots. The mirrors are so large, (larger than necessary to see what is on the side of the vehicle) that I have to sit forward and look around the mirror or above the mirror, or below the mirror to see the line in the street. It is very hard to see where the lines are when driving into a parking space or an atm machine. I am a tall person so I imagine a shorter person would really have trouble with visibility when driving and trying to see what is on the sides of the vehicle. I have to be very cautious when driving because I have almost hit other vehicles when turning left due to obstruction of visibility. I can see through the side view mirrors, I just cannot around the mirrors. This is definitely a design defect because I cannot see anyone not having a problem seeing around these mirrors. My husband complains about the mirrors and everyone that drives my jeep. The mirrors need to be smaller and lower so that you can see over and around them. I have never had this problem with any other vehicle and I fear that there will be many accidents or near accidents with drivers if this defect is not corrected. I am very cautious when driving in certain situations because of the visibility problem. I am considering selling the vehicle (which is not a year old yet) due to the safety issue of the mirrors.
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