At various times, when car is cranked and put into drive, the automatic transmission gets stuck in gear and gears do not change automatically. Very little power when trying to drive from being stopped. However when car is turned off and cranked back up it sometimes resets the issue electronically.
2012 Jeep Grand Cherokee: stuck in gear or won't shift
5 of the 1,645 complaints about the 2012 Jeep Grand Cherokee describe stuck in gear or won't shift.
- owner complaints
- 5
- of this car's complaints
- 0%
- typical mileage
- 107,000
- recalls
- 0
Stuck in gear or won't shift by model year
What owners say
I bought the car in a different state and ever since I bought it I've had fuel pump symptoms. Car stops getting fuel to it and wants to shut off. Now it won't shift gears without shutting off, it isn't getting any fuel to it at all even though there is fuel in the gas tank. I went to get gas because my gas light came on. I shut my car off to pump gas. When I was finished I went to turn my car back on and it sputtered and shook and didn't want to stay on. I tried to put it in drive and move away from the gas pump and it wouldn't hardly move. It was real jumpy (kind of like a car out of gas) I wound up having to get it towed home. Me and my fianc looked up possible problems and found that my model of jeep had recalls for faulty wiring for the fuel pump fuse and I want to know if there's something I can do to resolve my problem. I haven't even had my car for 6 months yet.
Car lost all power for steering and braking. Car stalled. Was at low speed 5-8mph turning to the right into a gas station driveway from busy roadway of speeds of 55mph. Car went straight and rolled to a stop. Grateful was parking lot and ditch in front of me and not the gas pumps or another vehicle as I had no control of the car stopping. I have twice had car to dealer for car going into limp mode. Both in year 2016. Same cylanoid each time.
There is a leak at the transmission cooler. Looking on line, this appears to be a common problem. I notices the problem when I tried to accelerate up a hill and the transmission would not shift to the proper gear, and the car slowed and I pulled off to the side of the road to not block traffic. This was dangerous and I was not happy. I turned the car off and on, and it seemed to work fine. The dealer service department located the problem to be the transmission oil cooler leak causing low transmission fluid/oil and making the car not shift properly. I was driving/accelerating up hill at the time. The jeep dealer at folsom california has the car now.
My wife was driving the vehicle when all of the sudden the engine started to rev and would not shift up or down. She could only go maybe 20 MPH - people passing and honking on a 4 lane road. She found an area and pulled off the road into a retail parking lot. She put the car in park and then shifted back into drive and the issue continued as the car moved but the engine rev'ed without shifting to the next gear. She put the car in park and called the local dealer, where she was told to call chrysler road side assistance and have it towed in. The dealer took a look at it the next day and could not make it happen again. They said they re chipped it I believe(reset the electronics). This same issue happen again approx. 30 days later and it was towed in and they could not find any issue. They said we had to take the vehicle back and there was nothing they could do. We have had the vehicle towed twice now both in the morning taking our daughter to school. We cannot trust this vehicle and are looking at selling it. That is what the dealer suggested as well.
Service bulletins that may apply
- Plate
- Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire
- No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle,...
- Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
- Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles
- Steering Column If vehicle comes in for steering column replacement, verify column installed
- RBZ Or RHB Radio Software Enhancements
- Flash: MIL
Related recalls
No recalls on record for this model year.
Questions about the 2012 Jeep Grand Cherokee won't shift
Is stuck in gear or won't shift a common problem on the 2012 Jeep Grand Cherokee?
5 of 1,645 owner complaints about the 2012 Jeep Grand Cherokee (0%) mention stuck in gear or won't shift. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2012 Jeep Grand Cherokee?
There are 0 recalls and 23 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2012 Jeep Grand Cherokee
Stalling 310Fuel pump 189Won't start 102Check engine light 94Loss of power 79Fire or smoke 75Power steering loss 39Wipers 33Brake failure 31Key fob 27Jerking 24Warning lights 21Engine failure 20Headlights 20Misfire 20Whining noise 18Hesitation 17Overheating 17ABS 13No deployment 13Airbag light 12Battery drain 11Knocking 11Sudden acceleration 10Steering lock-up 9Grinding brakes 7Adaptive cruise 6Slipping 6Door locks 5Fuel gauge 5Harsh shifting 5
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