I have been trying to get this vehicle recall taken care of at my local dealership since it was issued. They have never been able to complete it. I have also taken it in because of stalling when running. Luckily it only stalls occasionally, maybe once every 6 months or so. I am also lucky that it has always been in town and not on the highway. The dealer was unable to reproduce the problem. The Jeep just shuts off with the dash lights still on. Once you get to the side of the road then it will restart when you put it in park and not happen again for quite some time. The fuel level does not seem to affect this condition. It has happened probably 6 time since I purchased the vehicle in 2014.
2012 Jeep Grand Cherokee: wrong fuel gauge reading
5 of the 1,645 complaints about the 2012 Jeep Grand Cherokee describe wrong fuel gauge reading.
- owner complaints
- 5
- of this car's complaints
- 0%
- recalls
- 0
Wrong fuel gauge reading by model year
What owners say
The fuel gauge on my vehicle was not working. I took the car to berglund jeep chrysler dodge ram dealership in roanoke, va for recall 19v‑813 (manufacturer recall v62), just in case the fuel pump relay was causing the issue. They refused to perform the recall due to lack of availability of the part, though I was told that the part would take 5-7 days to arrive when I made the initial appointment. They also did not perform an interim repair to address fuel pump failure (they offered to fix the fuel pump for $2100). The dealership refused any further communication to address my questions and concerns about the recall/when the part would be available.
I have a 2012 jeep grand cherokee limited, 5.7l engine. Purchased the vehicle used. At approximately 60,000 miles (2015) the jeep begin to randomly stall while driving. It always happened within 10 minutes of leaving my house. Fuel levels good, didn't matter if turning left or right. Vehicle stalled, causing steering to lock. Almost in 3 accidents. Only remedy was to put it in park, jeep would start right back up. This happened in june, august and october. After october stall, I took to the jeep dealership. The dealership couldn't find anything unusual, and replaced the battery. The trailer taillights were not working and they recommend replace tipm. Things were fine until september 2016. On sept 2 jeep stalls turning right, full tank of gas. On sept 6 - stalls slightly turning into suicide lane. Back to dealership. Dealership has it from 9/7-9-9. Can't replicate it, and no errors come up. They do replace recall sun visors. Sept 18 - stalls going straight on road. Again, this is in the morning, and within 10 minutes of leaving my house. Saturday oct 14. Jeep stalls again around noon time. Hadn't driven it since friday 1pm, the day before. Full tank of gas. Died while slowing down towards a red light, going straight. Almost rear ended as a result. The dealership cant diagnose one thing that happens randomly. There is a plethora of complaints online regarding the tipm and alternator in this jeep. My VIN isn't covered by the recalls, but it sounds like a tipm would remedy the situation. This vehicle is unsafe to drive, and chrysler isn't helping.
Check engine light fault code "p2066" appeared twice since purchased new in 2012. The first event occurred in april 2013 at 17,000 miles. Chrysler dealership replaced right and left fuel pump along with fuel level sensor under warranty. The second event occurred in may 2016 at 39,000 miles. The dealership quoted a price of $1700 for repair but after speaking to chrysler representative the price for repair was $500. This issue mirrors the 2005 chrysler pacifica recall the federal safety agency ref#06v432000 in which a p2066 fault code was generated leading to fuel pump module replacement. My understanding is that chrysler agreed to extend the warranty to 150,000 miles as there was was a defect in the engine subframe assembly leading to corrosion in the fuel pump area.
First incident: vehicle would crank but would not start on first attempt. Vehicle started on 3rd attempt. Vehicle was parked overnight (8+ hrs) in attached garage with ambient temp approx 75f before first attempt. . Second incident: same conditions as first incident, 8+ hours parked in garage temp approx 75f, takes 3 attempts before starting. Third incident: same day as second incident. Conditions are temp approx 85f 10pm at night I had been parked at walmart shopping inside for about 45 minutes. It had been raining so I go to parking spot to get jeep to pick up wife from the front of store. It struggles to start after 3 attempts, I back-ed out of parking spot and drive towards front of store. As I am nearing the front of store the vehicle starts hesitating and dies while in motion. It died like it was out of fuel (fuel gauge read about 7/8ths full). Placed vehicle in part, restarted and drove 1.5 miles home. 15 july 2015 I called around noon to make an appt at dealership to have problem diagnosed, made appt for monday 20 july2015 at 7am. A few hours later when I was leaving work I get in the vehicle and it takes 3 attempts before it starts it died almost immediately. I cranked and ran on 4th attempt. I called wife while on my way home and uconnect failed in the middle of my call. I went straight to dealership and now they are trying to work it into their schedule for diagnosis.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2012 Jeep Grand Cherokee fuel gauge
Is wrong fuel gauge reading a common problem on the 2012 Jeep Grand Cherokee?
5 of 1,645 owner complaints about the 2012 Jeep Grand Cherokee (0%) mention wrong fuel gauge reading. The model year with the most reports is 1997.
Is there a recall or service bulletin for this on the 2012 Jeep Grand Cherokee?
There are 0 recalls and 4 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2012 Jeep Grand Cherokee
Stalling 310Fuel pump 189Won't start 102Check engine light 94Loss of power 79Fire or smoke 75Power steering loss 39Wipers 33Brake failure 31Key fob 27Jerking 24Warning lights 21Engine failure 20Headlights 20Misfire 20Whining noise 18Hesitation 17Overheating 17ABS 13No deployment 13Airbag light 12Battery drain 11Knocking 11Sudden acceleration 10Steering lock-up 9Grinding brakes 7Adaptive cruise 6Slipping 6Door locks 5Harsh shifting 5Won't shift 5
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