Starter turns over but wont crank and leaves me stranded. Horn goes off at random times. Windows and door locks sometimes wont work. Google says its the tipm. Happens while vehicle is moving and non moving. Has happend multiple times.
2012 Jeep Grand Cherokee: doors won't lock, open or latch
5 of the 1,645 complaints about the 2012 Jeep Grand Cherokee describe doors won't lock, open or latch.
- owner complaints
- 5
- of this car's complaints
- 0%
- typical mileage
- 55,400
- recalls
- 0
Doors won't lock, open or latch by model year
What owners say
I was driving down a busy road in our town today. The battery light came on. Approximately 10 minutes later while still driving, the lights on dash started flashing on and off, seatbelt alarm started going off, windshield wipers started working without turning on. The radio turned off. I lost power steering. The vehicle shut off while still driving down the road. I had no power breaks--seemed to almost stop working. I was fortunate to get on side of road in grass to keep from getting hit by another car. If there had not been a grassy area there would have been an accident. The vehicle then was completely shut down--door locks would not work- tried to put key fob in ignition and could not get it back out--was unable to get back gate opened. I had to have car towed to dealership where I was told it was the alternator which in turned destroyed the gel type battery. I was also informed this was not covered under the alternator recall due to not matching my VIN number. I was first quoted $2,000 to cover the damage. I am very upset due to the fact that there could have been a serious car accident today. I am thankful my child was not in the car with me. I think it is terrible that the recall does not include the alternator in this 2012 grand jeep cherokee when the description of what "could" happen did happen to me today. I feel that chrysler/jeep should cover this damage in the recall of the alternator.
My power door locks stopped working. I made an appointment to have it repaired and the day I was going to drive my jgc to the dealer, all hell broke loose. Park assist stopped working, anti skid and 4 wheel drive also indicated errors. But worse, I could not move the shifting arm out of park. I had to have it dragged out of my garage by a local towing service. The dealer said it was a faulty tipm and had to be replaced. Once it is replaced, they can check on the power door lock issue. I've read the this is a pretty common problem for the 2012 jgc. In fact, it must be because the dealer said that he probably wouldn't be able to get a replacement part for at least a month. If this had happened on a recent trip to nyc, my family would have been stuck god knows where.
Tl*the contact owns a 2012 jeep grand cherokee. The contact stated that while operating the vehicle the windshield wipers and wiper fluid motor would not operate. In addition, the door locks had stopped working. The vehicle was taken to the dealer who diagnosed that the tipm was faulty and needed to be replaced. The tipm was replaced but after retrieving the vehicle, the brake lights would intermittently malfunction and would not illuminate. Also, the contact mentioned that when switching on the turn signal the fog lights would flash on. The vehicle was taken back to the dealer, who diagnosed that the replacement tipm was also faulty and needed to be reprogrammed. The manufacturer was notified. The failure mileage was 55,400.
On 11/11/13, I took my car in for the state inspection and reported the issue of the car not starting / stalling out to huffines jeep in plano, tx. Huffines diagnosed the problem as a faulty tipm. The replacement tipm was installed on 11/25/13. On 11/29/13, I noticed that every time I use my right blinker, my fog lights flash. Car still does not start/stay running after starting and it has taken up to 8 tries to get it going. Even if it sounds like the car started, it will sometimes die after running a few seconds. I've also noticed that the doors do not always lock when I press the button on the door handle. This is also related to the tipm. Additionally, on 11/29/13, the dash light came on notifying me that the key fob battery was low. I replaced the key fob battery that day but that had no impact on the greater problems of the car not starting and the fog lights flashing when the right signal is activated. Will be taking my jeep back to huffines tomorrow morning.
Related recalls
No recalls on record for this model year.
Questions about the 2012 Jeep Grand Cherokee door locks
Is doors won't lock, open or latch a common problem on the 2012 Jeep Grand Cherokee?
5 of 1,645 owner complaints about the 2012 Jeep Grand Cherokee (0%) mention doors won't lock, open or latch. The model year with the most reports is 2005.
Is there a recall or service bulletin for this on the 2012 Jeep Grand Cherokee?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2012 Jeep Grand Cherokee
Stalling 310Fuel pump 189Won't start 102Check engine light 94Loss of power 79Fire or smoke 75Power steering loss 39Wipers 33Brake failure 31Key fob 27Jerking 24Warning lights 21Engine failure 20Headlights 20Misfire 20Whining noise 18Hesitation 17Overheating 17ABS 13No deployment 13Airbag light 12Battery drain 11Knocking 11Sudden acceleration 10Steering lock-up 9Grinding brakes 7Adaptive cruise 6Slipping 6Fuel gauge 5Harsh shifting 5Won't shift 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2012 Jeep Grand Cherokee?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history