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2002 Jeep Grand Cherokee: doors won't lock, open or latch

5 of the 1,476 complaints about the 2002 Jeep Grand Cherokee describe doors won't lock, open or latch.

owner complaints
5
of this car's complaints
0%
recalls
0
Is there a fix? No recall or service bulletin covers this area of the car yet.

Doors won't lock, open or latch by model year

What owners say

Filed Sep 16, 2015 · Electrical · MI

Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the vehicle lost power and the doors would not open automatically. In addition, the windows would not roll down and the trunk would not open automatically when prompted with the key. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

Filed Jan 31, 2013 · Electrical · LA · fire

March of 2009, I told my daughters dad the electrical system were not working right. It started with the electrical door locks that work on and off for days. He came over to switch cars because I didn't feel safe in it. With in two days of him driving it, on his way home from work that night the car caught a fire. I was still making payments on a car I no longer had. I couldn't afford to continued payment and buy another car. So I try to purchase online and was scam out of $2000.00 that august. I were put in credit bureau for it and had to make arrangements to pay it off. I received a recall notice today about the orc computer chips. That can deploy causing injury and you to crash. I called the number to express my concern, the person that answer had no compassion. He first up dated my info and once he learned the car caught on fire he had nothing else to say, other then oh you no longer have the car, he got quite and said thank you for calling. Good bye

Filed May 20, 2009 · Engine, Visibility · 81,000 miles · CA

I own a 2002 jeep cherokee 4x4 quad drive ,I recently broke down had to be towed. The problem was cooling fan. Due to the relay switch. This is just one of many electrical problems I have with this jeep the door lock motors failed the windows failed on both driver and passenger side doors the bk hatch failed. The cost for the relay pkg was 347.59 I have yet to replace passengerside window operator and driverside door locks as they are both well over 300.00 each. This seems to be a defect as I have heard the same complaints from people that own 2002 jeep cherokees.

Filed Jan 19, 2007 · Locks · 100,065 miles · OH

I have a 2002 jeep grand cherokee and the rear doors will not open when unlocked. Both doors will not open from the outside or the inside. I believe that it is an extreme safety hazard and an inconvenience to not be able to have passengers in the back seat. I have to have child passengers climb over the front seat. Chrysler refuses to pay for the defect.

Filed Jan 16, 2003 · Locks · PA

I have a 2000 jeep grand cherokee and my door locks are not working properly. Has there been any complaints made about this or is this just something that happened to me? What should I do?

Related recalls

No recalls on record for this model year.

Questions about the 2002 Jeep Grand Cherokee door locks

Is doors won't lock, open or latch a common problem on the 2002 Jeep Grand Cherokee?

5 of 1,476 owner complaints about the 2002 Jeep Grand Cherokee (0%) mention doors won't lock, open or latch. The model year with the most reports is 2005.

Is there a recall or service bulletin for this on the 2002 Jeep Grand Cherokee?

There is no recall or service bulletin for this area of the car on record.

Other symptoms on the 2002 Jeep Grand Cherokee

Airbag light 148Overheating 51Power windows 41Check engine light 26Premature wear 22Stalling 22No deployment 19Fire or smoke 14Grinding brakes 11Sudden acceleration 11Brake failure 10Engine failure 9Headlights 9Jerking 9Loss of power 9Won't start 9Adaptive cruise 8Power steering loss 7Ball joint 6Knocking 6Tire blowout 6ABS 5

All model years of the Jeep Grand Cherokee

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