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2002 Jeep Grand Cherokee: airbags did not deploy in a crash

19 of the 1,476 complaints about the 2002 Jeep Grand Cherokee describe airbags did not deploy in a crash.

owner complaints
19
of this car's complaints
1%
typical mileage
130,000
recalls
3
Is there a fix? There are 3 recalls and 3 service bulletins for this area of the car. See below

Airbags did not deploy in a crash by model year

What owners say

Filed Aug 18, 2017 · Airbags · 180,000 miles · IN · crash · 1 injury

Tl* the contact owned a 2002 jeep grand cherokee. While driving approximately 50 MPH, the contact's vehicle crashed into a second vehicle and caused significant damage to the front end. During the crash, the air bags did not deploy. The driver sustained an injured left arm, which required medical attention. A police report was filed. The vehicle was destroyed and towed. The cause of the failure was not determined. The manufacturer and dealer were not notified of the failure. The failure mileage was 180,000.

Filed Apr 19, 2017 · Airbags, Brakes · 134,000 miles · IN · crash · 1 injury

Tl* the contact owned a 2002 jeep grand cherokee. While driving 35 MPH, the brakes failed without warning and the vehicle crashed into an electrical pole. The air bags failed to deploy. The vehicle was destroyed. A police report was filed. The contact's daughter sustained a broken rib, broken pelvis, three fractures to the left hand, the back shoulder bone was sticking out, and her spleen was bleeding. Medical attention was required. The contact received a recall notification for the federal safety agency campaign number: 15v046000 (air bags). The contact had an appointment with the dealer to get the air bags replaced, but the crash occurred prior to arriving at the dealer. The manufacturer was not made aware of the failure. The failure mileage was 134,000.

Filed Jan 26, 2017 · Airbags · 78,000 miles · WI · crash · 1 injury

Tl* the contact owns a 2002 jeep grand cherokee. While idling at a red light, the contact's vehicle was rear ended by another vehicle. The air bags did not deploy. A police report was filed. The contact was injured and required medical attention. The vehicle was towed and later driven to a mechanic. The vehicle was not repaired. The manufacturer was notified. The vehicle was included in the federal safety agency campaign number: 15v046000 (air bags). The approximate failure mileage was 78,000. Updated 04/05/17*lj updated 08/30/2017*js - (recall related incident) ts

Filed Dec 15, 2016 · Airbags · 174,000 miles · TN · crash · 4 injuries

Tl* the contact owned a 2002 jeep grand cherokee. The contact's vehicle was struck on the passenger side by another vehicle. The air bags did not deploy. A police report was filed. There were four minor injuries that required medical attention. The vehicle was destroyed and towed to a junk yard. The vehicle was included in the federal safety agency campaign number: 15v046000 (air bags), which could have caused the air bags not to deploy. The manufacturer was not made aware of the failure. The failure mileage was 174,000.

Filed Aug 19, 2016 · Airbags · 185,000 miles · SD · crash · 1 injury

Tl* the contact owns a 2002 jeep grand cherokee. While driving approximately 40 MPH, the contact crashed into the preceding vehicle. The air bags did not deploy. The vehicle received damage to the front end. A police report was not filed. The contact received injuries to the face, but did not receive medical attention. The vehicle was not diagnosed nor repaired. The vehicle was included in the federal safety agency campaign number: 15v046000 (air bags). The manufacturer was not made aware of the failure. The approximate failure mileage was 185,000. Parts distribution disconnect.

Filed Mar 16, 2016 · Airbags · 135,000 miles · NY · 1 injury

My 2002 jeep grand cherokee...was driving on the main rd...and unfortunate accident occurred and my jeep hydroplaned and the car flipped and the air bag never deployed...the accident was about 3 years ago ....and know I received info in the mail...regarding there was a recall on that jeeps airbag...that never deployed in the accident....I went to the emergency room at the hospital and stayed for almost 24 hours...the jeep was totaled in the accident and know 3 years later I receive a recall...what to do know I was advised to contact you all....after I contacted the fca us llc safety recall notice . After speaking with tem they advise to send information to you. Please advise of what to follow up on.

Filed Sep 25, 2015 · Airbags · 137,000 miles · FL · crash · 1 injury

Tl* the contact owns a 2002 jeep grand cherokee. While driving at approximately 15 MPH, another vehicle crashed into the rear of the contact's vehicle. The air bags did not deploy. A police report was not filed. The contact sustained injuries to the bulging disk and sciatica that required medical attention. The vehicle was taken to an independent mechanic where it was diagnosed that the rear frame needed to be replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 137,000.

Filed Apr 8, 2015 · Airbags, Seat belts · 130,000 miles · IN · crash

My son was killed while he had his girlfriend drove my jeep. They ran into tree going appox.35 MPH.the airbag did not go off on the passenger side and the seatbelt unlatched. He was the only one injured and died later that day.

Filed Apr 17, 2014 · Airbags · 158,000 miles · WI · crash · 1 injury

Rollover accident and no airbags deployed. Left hand injured from the broken glass. Unable to sleep due to the incident. Recall was sent but the part was never in or issued prior to the crash.

Filed Apr 8, 2014 · Airbags · 120,000 miles · NY · crash · 1 injury

Tl* the contact owns a 2002 jeep grand cherokee. The contact was driving approximately 25 MPH and crashed into another vehicle. The air bags failed to deploy. The driver sustained neck and back injuries, and a police report was filed. The vehicle was destroyed and towed to an independent mechanic. The manufacturer was not notified of the defect. The approximate failure mileage was 120,000.

Filed Jan 15, 2008 · Airbags · 50,000 miles · NY · crash · 3 injuries

Tl*the contact owns a 2002 jeep grand cherokee. While driving approximately 25 MPH in icy road conditions, the contact applied the brakes and the vehicle slid to the right. The vehicle crashed into a tree and sustained major damage. The driver and two rear passengers were injured. A police report was filed. The air bags failed to deploy. The dealer has not been notified. The current and failure mileages were 50,000. Updated 02-14-08 *bf updated 02/14/08

Filed Mar 2, 2006 · Airbags · 62,000 miles · VA · crash · 2 injuries

I was driving approx. 45 MPH and broadsided another car. My air bag did not deploy.

Service bulletins that may apply

Related recalls

Air bags: frontalReported January 28, 2015 · 752,644 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Risk
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Remedy
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R06.

Recall number 15V046000 · Recall details

Air bags: frontal: sensor/control module-inactiveReported November 8, 2012 · 744,822 vehicles affected
What is wrong
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Risk
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Remedy
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1‑800‑247‑9753.

Recall number 12V527000 · Recall details

Air bags: frontalReported March 26, 2002 · 27 vehicles affected
What is wrong
On certain sport utility vehicles, the passenger air bag wiring harness was improperly manufactured.
Risk
This could cause improper air bag deployment in certain crash conditions.
Remedy
Dealers will add a wiring jumper to the existing circuitry to correct this condition. Owner notification began april 29, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1‑800‑853‑1403.

Recall number 02V099000 · Recall details

Questions about the 2002 Jeep Grand Cherokee no deployment

Is airbags did not deploy in a crash a common problem on the 2002 Jeep Grand Cherokee?

19 of 1,476 owner complaints about the 2002 Jeep Grand Cherokee (1%) mention airbags did not deploy in a crash. The model year with the most reports is 2004.

Is there a recall or service bulletin for this on the 2002 Jeep Grand Cherokee?

There are 3 recalls and 3 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2002 Jeep Grand Cherokee

Airbag light 148Overheating 51Power windows 41Check engine light 26Premature wear 22Stalling 22Fire or smoke 14Grinding brakes 11Sudden acceleration 11Brake failure 10Engine failure 9Headlights 9Jerking 9Loss of power 9Won't start 9Adaptive cruise 8Power steering loss 7Ball joint 6Knocking 6Tire blowout 6ABS 5Door locks 5

All model years of the Jeep Grand Cherokee

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