I have been unable to get recall r06 completed. All the jeep dealers said that they are unable to get the needed parts. They are on a national recall list. This is a serious safety issue and needs to be addressed asap. They state that the orc module and other items needed to complete the recall cannot be obtained anywhere and the dealer's said that they have been waiting months for the back ordered parts so the recall can be completed. This is a serious safety issue that needs to be completed on these jeeps. My air bag light is on and the parts needed is on the recall list r06 to fix it. Please address this safety issue asap before someone gets critical injuries. Thanks for your time.
2002 Jeep Grand Cherokee airbags problems
486 complaints (33% of all complaints for this car). Typical mileage when it fails: 125,000. 35 crashes reported.
- owner complaints
- 486
- of this car's complaints
- 33%
- typical mileage
- 125,000
- crashes
- 35
- recalls
- 3
Which part fails
- Frontal10
- Side/window7
- Frontal: sensor/control module2
- Air bag/restraint control module2
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Jeep Grand Cherokee airbags problems in other years
Specific symptoms reported on the 2002 Jeep Grand Cherokee airbags
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Air bags: frontal
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
- Risk
- Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
- Remedy
- Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R06.
Recall number 15V046000 · Recall details
Air bags: frontal: sensor/control module-inactive
- What is wrong
- Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
- Risk
- Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
- Remedy
- Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1‑800‑247‑9753.
Recall number 12V527000 · Recall details
Air bags: frontal
- What is wrong
- On certain sport utility vehicles, the passenger air bag wiring harness was improperly manufactured.
- Risk
- This could cause improper air bag deployment in certain crash conditions.
- Remedy
- Dealers will add a wiring jumper to the existing circuitry to correct this condition. Owner notification began april 29, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 02V099000 · Recall details
Related investigations
Jeep inadvertent air bag deployment
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of inadvertent air bag deployments (IABD) occurring after the recall remedy for the federal safety agency recall 12V‑527 had been installed on recalled model year (MY ) 2002-2003 Jeep Liberty and MY 2002-2004 Jeep Grand Cherokee vehicles manufactured by Fiat Chrysler Automobiles (FCA).The recall was in response to the Office of Defects Investigation (ODI) investigation EA12-001 during which data provided by FCA indicate that the air bag circuitry inside the Occupant Restraint Control (ORC) module can degrade. ORC degradation can result in an inadvertent air bag deployment, without a crash or impact, while the vehicle is being operated.An IABD may involve frontal, side and belt pretensioner devices, and may result in injuries consisting of burns, cuts and bruises to the upper body region, and or the potential for a loss of control and or crash.The remedy FCA developed for 12V‑527 consisted of installing an in-line jumper harness with an integrated electrical filter for the circuits that connect to the air bag modules (squib circuits).This filter is intended to eliminate transient electrical spikes to the ORC which FCA asserted are responsible for the IABDs.ODI has identified a total of 9 the federal safety agency complaints across all affected vehicles indicating an IABD event occurring after the vehicle had previously been remedied under 12V‑527.In addition, FCA reported 12 additional complaints of post-remedy IABD events. The IABD events took place both while driving and while the vehicle was stationary. Six customers incurred injuries consistent with air bag deployments however no crashes were reported.As a response to this investigation, FCA has issued 2 new recalls involving the IABD.On January 27, 2015 FCA notified ODI that it would conduct a safety recall (15V‑046) to remedy potential IABD events occurring in 753,176 MY02-03 Jeep Liberty vehicles built through 03/28/03 and MY 2002-2004 Jeep Grand Cherokee vehicles built through 5/23/03.Note that this recall, which was scoped based on field IABD events does not include all MY 2003 Liberty or MY 2004 Grand Cherokee manufactured with the same level ORC module.According to FCA, the ORC degradation and subsequent electrical overstress condition that causes the air bags to deploy inadvertently is not fully remedied with the filter installed during the 12V‑527 campaign.To remedy IABDs under 15V‑046, FCA will install a new design ORC module using a next generation electrical architecture.The next generation architecture has been used in other non-subject vehicles for many years without evidence of IABD events occurring.In addition to this recall, on October 15, 2015 FCA advised the federal safety agency that it would conduct safety recall 15V‑673 to remedy potential IABD events in the remaining 284,089 MY 2003 Jeep Liberty and MY 2004 Jeep Grand Cherokee vehicles manufactured with the earlier generation ORC module that were not previously recalled.FCA initially did not recall these populations due to the lack of known IABD events.However, FCA is now aware of 7 IABD events occurring in this population. After consultation with ODI regarding the long term durability and noise toughness of the earlier ORC architecture, FCA decided to recall this population also.The recall actions initiated by the manufacturer address the safety risks identified by the investigation.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at http://www-odi.the federal safety agency.dot.gov/owners/SearchSafetyIssues under the following identification (ODI) numbers: 10622092, 10629705, 10619008, 10618842, 10626762, 106404
RQ14001
What 2002 Jeep Grand Cherokee owners say
Most recent owner complaints, unedited.
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of the federal safety agency Campaign Number: 15V046000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not diagnosed nor repaired. The local dealer was contacted several times and advised the contact that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact was awaiting a response from the manufacturer. The failure mileage was approximately 137,849. Parts distribution disconnect.
The contact owns a 2002 Jeep Grand Cherokee. The contact stated while driving 40 MPH, the front passenger’s side airbag inadvertently deployed without warning. The contact was able to drive the vehicle home. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 206,000.
While driving, airbags deployed on both the passager and driver's side. The car is available for inspection. The vehicle is with the dealership and awaiting repair. My safety was put at risk, the incident occurred while I was operating the vehicle. No other damage except to the vehicle itself, damaging my property. There were no notices, warnings or other symptoms of the problem.
I have air bag module not working and dealer keeps say part back order for months now and can’t get repaired and can’t get Jeep inspected till this is fixed brylea Jeep,Chrysler in Rutland Vermont Is dealer working with for it
I brought in my car in to Roger Williams Chrysler in Weatherford TX, 1102 Washington Dr, Weatherford, TX 76086, for Safety Recall R06. The first appointment I dropped off the vehicle and received a rental, which was covered by FCA under the recall. A couple of days pass as they order parts and perform the maintenance. I return to my vehicle once they stated the Safety Recall was completed. The airbag light was still on, they couldn't tell me what DTC was associated with the light so I checked it myself. The DTC's were airbag DTC 54 and 55 (Side impact sensor internal fault). Safety Recall R06 instructs the dealership to replace impact sensors should they have any DTC's on them. R06 also states, at least twice, NOT to replace the front impact sensors, which they boasted and were proud about replacing. They stated "the tech has done hundreds of these recalls and always replaces the front sensors". I explained why I felt the recall maintenance was not completed to the tech when I picked up my vehicle. He maintained his narrative that the recall was satisfied and if I wanted them to look into it further it would be a minimum of $300.00. As weeks go by while I work with FCA customer care and the dealership service manager I am forced to drive a vehicle with faulty airbags. After several weeks and numerous phone calls and arguing I convinced the dealership to take another look at the vehicle. Upon their second look they initially maintained that the recall was satisfied and that the front sensors were replaced. I pleaded with the service manager once more to check the DTC's and review the federal safety agency/FCA Safety Recall R06 instructions to replace the side impact sensors. They finally do, now the vehicles airbags are functioning and all is well. I just wonder, how many hundreds of WJ's are out there that had this maintenance done incorrectly and either don't know or didn't push hard enough to have it done correctly. How was this even able to get to this point?
The contact owns a 2002 Jeep Grand Cherokee. The contact became aware of the recall for the federal safety agency Campaign Number: 15V046000 (Air Bags) however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated that the air bag warning light had been illuminated since she purchased the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 314,900. Parts distribution disconnect.
In 2012 or before, prior to when I purchased the vehicle on march 20, 2012, this vehicle was subject to a recall notice. Many times, and most recently in august 2020, two different dealers have not repaired the defect, and I have been advised the part is not "in stock".
We were driving into our parking stall at home when our airbags deployed. As we reversed and drove forward to straighten our car in our stall we noticed the airbag light turn on suddenly and airbags automatically deployed. Our entire family was in the car and kids are traumatized. Super scary moment, and what if we were driving on the highway!
At start up airbag lights stay on I stop at the store and shut off the engine and start it back up the airbag lights are off. Issue 2. Driving down the road and start up a hill it down shifts or high rpms a fuse blows.
Questions about the 2002 Jeep Grand Cherokee airbags
Does the 2002 Jeep Grand Cherokee have airbags problems?
Owners have filed 486 complaints about the airbags of the 2002 Jeep Grand Cherokee, 33% of all its complaints, more than any other problem.
At what mileage do 2002 Jeep Grand Cherokee airbags problems start?
The typical (median) mileage in owner complaints is 125,000 miles.
Was there a recall on the 2002 Jeep Grand Cherokee airbags?
Yes, 3 recalls: 15V046000, 12V527000, 02V099000. Check your VIN to see if your car still needs the free repair.
What year does the Jeep Grand Cherokee have bad airbags?
The Jeep Grand Cherokee model years with the most airbags complaints are 2002 (486 complaints), 2004 (326 complaints) and 2003 (256 complaints).
Other 2002 Jeep Grand Cherokee problems
Visibility 326Brakes 179Engine 172Seats 91Electrical 85Transmission 58Fuel system 57Steering 41Acceleration 38Seat belts 24Lights 21Suspension 17Body 13Wheels 12Tires 9Locks 5Driver assistance 2
VIN decoder
See the problems and recalls for an exact car
Buying a used 2002 Jeep Grand Cherokee?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history