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2002 Jeep Grand Cherokee seats problems

91 complaints (6% of all complaints for this car). Typical mileage when it fails: 98,411. 2 crashes reported.

owner complaints
91
of this car's complaints
6%
typical mileage
98,411
crashes
2
recalls
1

Which part fails

  • Front assembly: seat heater/cooler
    24
  • Front assembly: power adjust
    2

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Jeep Grand Cherokee seats problems in other years

19931995200020052010201520202025

Related recalls

Seats: front assembly: seat heater/coolerReported April 9, 2009 · 103,409 vehicles affected
What is wrong
Chrysler is recalling 103,409 my 2001-2004 jeep grand cherokee vehicles with heated seats and with chrysler recall no. 06v‑197 completed (03-04 my) or seat heater elements service replacement (01-02 my). The front seat electric heater elements could overheat.
Risk
Overheating could potentially cause a fire or injury.
Remedy
Dealers will replace the front seat heater elements free of charge. The recall began on november 23, 2009. Owners may contact chrysler at 1‑800‑853‑1403.

Recall number 09V117000 · Recall details

What 2002 Jeep Grand Cherokee owners say

Most recent owner complaints, unedited.

Filed Aug 11, 2019 · Seats · 170,000 miles · WI

When I got in my jeep there was a breaking sound from under the drivers seat. I noticed the seat was rocking back and forth and when I looked underneath at the frame of the seat I saw where the frame broke in half. It is unsafe to drive now and it is my only means of transportation. I used to have a lot more faith in jeep until I looked it up and started seeing more and more people have the same problem and chrysler/jeep has not recalled it. Due to this being a life threatening problem I will not buy another jeep if they don't recall it! There is plenty of life left in the vehicle but is now inoperable due to it being an extremely unsafe vehicle.

Filed Mar 4, 2018 · Electrical, Seats · VA

The driver side seat heater gets so hot or feels like it's burning my legs.. I can only use it on low to prevent burns.. The passenger side does not work at all. (recall #09v117000) if the passenger side door is open, I cannot lock the doors, or put the windows up until it is shut. (recall #01v288000) .. Periodically when I start the jeep the air bag light will stay on.. I have to pull over, turn the vehicle off, and repeat the process until it goes back off. (recall #12v527000)

Filed Dec 25, 2016 · Electrical, Seats · 150,000 miles · NC · crash

I reported this problem a month or so ago about the front driver's seat breaking and breaking off the vehicle frame. Plus the A/C issue under the glove compartment overheats and melts the mechanism and continues to burn. When I reported the issue, no wreck was involved. Since reporting the problem, the vehicle was involved in an accident and totaled. My fix apparently allowed the seat to stay on the frame but the seat still broke. Fortunately, no serious injury, only sore neck and bump to the hand.

Filed Nov 28, 2016 · Electrical, Seats · 83,000 miles · NC

Driver's seat detaches from car frame. Electrical blower module resistor overheats, melts, and burns. Both issues are known by consumers and dealerships, so there is no way jeep/chrysler doesn't know about the design flaws and the danger. Driver's seat: there is a great deal of chatter on the internet regarding the driver's seat detachment from the car frame and the reason for it. People have created various fixes that may or may not work well. As added proof, it is impossible to find a jeep grand cherokee driver's seat in any junk yard. Please go look for yourself. Mine totally broke while on the highway, nearly causing a wreck. It's terrible and I do not understand why there hasn't been a recall and someone held criminally liable for this. Blower motor module: lots of chatter on the internet as well as to the problem and the cause. Mine melted and became so hot that I couldn't touch it without burning my hand - which I did. There is a fix, but you have to buy an upgrade module which still gets hot. Also, the module turns the blower in reverse, so you have to reverse the leads. It's dangerous and again, I don't understand why there hasn't been a recall on it either and someone held criminally liable.

Filed Apr 22, 2016 · Seats · 144,000 miles · CA

The power driver's seat retaining brackets have broken and have created a very unsafe driving situation. Researching this breakage online reveals a widespread safety hazard that is not being dealt with by jeep. A recall should be made due to the high frequency of the breakage of a car's safety features, which I had never encountered before ... A driver's seat retaining brackets failing due to insuffieciently strong metal used by the manufacturer.

Filed Mar 5, 2016 · Seats · 210,000 miles · AL

Takata recall the seats stopped heating and got really hot in one spot I pulled the seat cover up and it burned a spot in me seat cover and foam underneath where the wire is run thru the seats it is on both the driver side and passenger side seats there is a recall on the heated seats on some models but not on mine but it could have burned me or my kids or could have caught the car on fire.

Filed Feb 9, 2016 · Seats · 105,200 miles · ND

Takata recall, was driving to work on a highway in minot nd, started to smell smoke and something hot smelling, then my right drivers leg was getting hot. I looked down and my drivers seat was smoking underneath. Hurried to stop along the side of road, turned off seat warmer button, then opened the drivers door to clear the smoke and cool under the seat. Reported this to chrysler, they stated my VIN # was not on the recall list. If it caught fire--it sound be on list by now. This could be very dangerous driving down the highway if the passenger side does the same thing as drivers side did. Vin# [xxx] the campaign # 09v117000 also as of today I have received recalls on airbag and engine fan--called them last year to order in minot--they state they haven't gotten yet. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed May 14, 2015 · Seats · 170,000 miles · MD

The seat bracket on the driver side is broken. I researched this and this is a widespread issue with companies actually manufacturing thicker aftermarket brackets due to the demand for the product.

Filed Feb 10, 2015 · Electrical, Seats · 150,000 miles · IN

Tl*the contact owns a 2002 jeep grand cherokee. The contact stated that the front passenger's side seat warmer over heated. The vehicle was not diagnosed or repaired. The vehicle was not included in the federal safety agency campaign id number: 09v117000 (seats). The manufacturer was made aware of the failure. The approximate failure mileage was 150,000.

Filed Jan 15, 2015 · Seats · 140,000 miles · AL

Seat warmers on both sides of vehicle became really hot towards the front center portion of the seat. Turned them off and when I got home I removed the leather from the seat and found bare wires that were over heating and burning through the seat cushion and backing on the leather.

Questions about the 2002 Jeep Grand Cherokee seats

Does the 2002 Jeep Grand Cherokee have seats problems?

Owners have filed 91 complaints about the seats of the 2002 Jeep Grand Cherokee, 6% of all its complaints.

At what mileage do 2002 Jeep Grand Cherokee seats problems start?

The typical (median) mileage in owner complaints is 98,411 miles.

Was there a recall on the 2002 Jeep Grand Cherokee seats?

Yes, 1 recall: 09V117000. Check your VIN to see if your car still needs the free repair.

What year does the Jeep Grand Cherokee have bad seats?

The Jeep Grand Cherokee model years with the most seats complaints are 2014 (341 complaints), 2015 (317 complaints) and 2000 (180 complaints).

Other 2002 Jeep Grand Cherokee problems

Airbags 486Visibility 326Brakes 179Engine 172Electrical 85Transmission 58Fuel system 57Steering 41Acceleration 38Seat belts 24Lights 21Suspension 17Body 13Wheels 12Tires 9Locks 5Driver assistance 2

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