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2002 Jeep Grand Cherokee suspension problems

17 complaints (1% of all complaints for this car). Typical mileage when it fails: 58,510.

owner complaints
17
of this car's complaints
1%
typical mileage
58,510
crashes
0
recalls
0

Which part fails

  • Rear: shock absorber
    3
  • Front: shock absorber
    2
  • Front: control arm: upper ball joint
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Jeep Grand Cherokee suspension problems in other years

1993199520002005201520202025

Specific symptoms reported on the 2002 Jeep Grand Cherokee suspension

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Ball joint 6

Related recalls

No recalls on record for this model year.

What 2002 Jeep Grand Cherokee owners say

Most recent owner complaints, unedited.

Filed Jun 23, 2023 · Electrical, Steering · AR

Taillight on back passenger side won't work, steering has been bad since I had, steering linkage and suspension failing, emergency brake doesn't work, cruise control won't work, oil pressure always reads high, airbag light stays on n seatbelt light stays on if I don't turn key on n let sit for an few seconds before starting jeep, gas pedal sticks , power steering fluid is leaking bad, steering linkage close to breaking heard noise so I pulled over. Also shocks bad, when hit an small bump it sounds like whole front end breaks

Filed Mar 4, 2018 · Electrical, Seats · VA

The driver side seat heater gets so hot or feels like it's burning my legs.. I can only use it on low to prevent burns.. The passenger side does not work at all. (recall #09v117000) if the passenger side door is open, I cannot lock the doors, or put the windows up until it is shut. (recall #01v288000) .. Periodically when I start the jeep the air bag light will stay on.. I have to pull over, turn the vehicle off, and repeat the process until it goes back off. (recall #12v527000)

Filed Nov 7, 2016 · Suspension · 120,000 miles · WI

Tl* the contact owns a 2002 jeep grand cherokee. While driving at various speeds, the vehicle shook profusely. The vehicle was taken to an independent mechanic where all four ball joints, front steering gear, all four shocks, all four tires, and both rear control arms was replaced. Even after the repairs, the contact was still experiencing the same failure. The VIN was not available. The failure mileage was 120,000.

Filed Aug 13, 2016 · Steering, Suspension · 200,000 miles · VA

Death wobble in steering system at 40 MPH and above.

Filed Mar 28, 2016 · Suspension · PA

Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that while turning at a low speed, an abnormal sound emitted from the front of the vehicle. The contact discovered that the front passenger side lower ball joint was fractured. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Filed Apr 5, 2015 · Steering, Suspension · 128,000 miles · OK

Death wobble unable to steer control auto at 30mph and above unable to repair yet w/over $1000. Spent on issue front end too sensitive unable to drive.

Filed Mar 17, 2015 · Steering, Suspension · 94,139 miles · NY

As I was driving down the highway all of a sudden without any warning the front end of my jeep grand cherokee started shaking very violently. I took my foot off the gas pedal and tried to slowly apply the brakes and get the jeep off the edge of the road. It was really hard to control the car but I did manage to get it off the road. I drove back home on the edge of the road going about 30 MPH with my flashers on. I took my jeep to my mechanic who replaced the stabilizer bar but it wasn't long before it happened again. I have had several parts replaced on my front end but it still continues to happen. I am really scared to drive on a highway going 55 MPH anymore and don't do it unless I really have to.

Filed Jun 6, 2014 · Suspension · 162,000 miles · NJ

Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that while servicing his vehicle, he noticed that the front coil spring was severely corroded and fractured. The dealer stated that the coil spring perch was welded to the axle as a result the entire axle assembly needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 162,000.

Filed Jul 27, 2013 · Steering, Suspension · 130,000 miles · TX

Driving highway speeds, 65 MPH, hit a small bump on the road and the steering wheel began to shake violently. I purchased the vehicle new in early 2002 and this was the first incident. Since then this has happened several more time. Suspect a worn steering damper.

Filed Nov 16, 2006 · Suspension · 42,282 miles · FL

I have a 2002 jeep grand cherokee which had an excessive pull to the right. I took it to a chrysler dealership to have an alignment done. I was told by the dealership that an alignment could not be done as per tech. Bulletin #02-006-04. That some vehicles may have a drift to the right and can only be corrected by replacing the manufactures front upper ball joints with off-set ball joints. I was also told since the vehicle was under the manufactures warranty, they would not cover it, it would cost me approx. $1200.00 to replace their mistake. If the vehicle pulls to the right, it to me is a safety issue, which should be a recall.

Questions about the 2002 Jeep Grand Cherokee suspension

Does the 2002 Jeep Grand Cherokee have suspension problems?

Owners have filed 17 complaints about the suspension of the 2002 Jeep Grand Cherokee, 1% of all its complaints.

At what mileage do 2002 Jeep Grand Cherokee suspension problems start?

The typical (median) mileage in owner complaints is 58,510 miles.

Was there a recall on the 2002 Jeep Grand Cherokee suspension?

There is no recall for this problem on this model year.

What year does the Jeep Grand Cherokee have bad suspension?

The Jeep Grand Cherokee model years with the most suspension complaints are 1999 (76 complaints), 2023 (70 complaints) and 2014 (51 complaints).

Other 2002 Jeep Grand Cherokee problems

Airbags 486Visibility 326Brakes 179Engine 172Seats 91Electrical 85Transmission 58Fuel system 57Steering 41Acceleration 38Seat belts 24Lights 21Body 13Wheels 12Tires 9Locks 5Driver assistance 2

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