Tl* the contact owns a 2002 jeep grand cherokee. While driving at various speeds, the vehicle shook profusely. The vehicle was taken to an independent mechanic where all four ball joints, front steering gear, all four shocks, all four tires, and both rear control arms was replaced. Even after the repairs, the contact was still experiencing the same failure. The VIN was not available. The failure mileage was 120,000.
2002 Jeep Grand Cherokee: ball joint or control arm failure
6 of the 1,476 complaints about the 2002 Jeep Grand Cherokee describe ball joint or control arm failure.
- owner complaints
- 6
- of this car's complaints
- 0%
- typical mileage
- 48,535
- recalls
- 0
Is there a fix? 3 service bulletins cover this area of the car. See below
Ball joint or control arm failure by model year
What owners say
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that while turning at a low speed, an abnormal sound emitted from the front of the vehicle. The contact discovered that the front passenger side lower ball joint was fractured. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the passenger and driver side tie rod connecting bars were rusted to the point of corrosion and could possibly fracture. The vehicle was taken to an independent mechanic who stated that the connecting bars needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 83,551. Updated 02/18/15*lj updated 4/4/2016*js updated 08/28/2017
I have a 2002 jeep grand cherokee which had an excessive pull to the right. I took it to a chrysler dealership to have an alignment done. I was told by the dealership that an alignment could not be done as per tech. Bulletin #02-006-04. That some vehicles may have a drift to the right and can only be corrected by replacing the manufactures front upper ball joints with off-set ball joints. I was also told since the vehicle was under the manufactures warranty, they would not cover it, it would cost me approx. $1200.00 to replace their mistake. If the vehicle pulls to the right, it to me is a safety issue, which should be a recall.
Lost steering. Tie rod assembly came apart. Threads stripped and rod popped out. Lost control with no steering. Bounced up curb, right front tire bounced off a tree and car wound up off the road. Damage included steering rod and linkage, bearing, bent front drive axle, tire, wheel and more.
Lost steering. Tie rod became disconnected. Dealer says that bolts were tightened but that the threads stripped off of the knuckle that tie rod attaches to.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2002 Jeep Grand Cherokee ball joint
Is ball joint or control arm failure a common problem on the 2002 Jeep Grand Cherokee?
6 of 1,476 owner complaints about the 2002 Jeep Grand Cherokee (0%) mention ball joint or control arm failure. The model year with the most reports is 1999.
Is there a recall or service bulletin for this on the 2002 Jeep Grand Cherokee?
There are 0 recalls and 3 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2002 Jeep Grand Cherokee
Airbag light 148Overheating 51Power windows 41Check engine light 26Premature wear 22Stalling 22No deployment 19Fire or smoke 14Grinding brakes 11Sudden acceleration 11Brake failure 10Engine failure 9Headlights 9Jerking 9Loss of power 9Won't start 9Adaptive cruise 8Power steering loss 7Knocking 6Tire blowout 6ABS 5Door locks 5
VIN decoder
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