2004 Jeep Grand Cherokee: ball joint or control arm failure

Filed Oct 5, 2022 · Suspension · 94,009 miles · WI

The contact owns a 2004 Jeep Grand Cherokee. The contact stated that while driving approximately 20 MPH, the vehicle suddenly lunged to the right. The contact stated that on several occasions while attempting to accelerate, the vehicle lunged to the left or to the right. There were no warning lights illuminated. The contact inspected the vehicle and became aware that the driver’s side rear control arm was extremely rusted. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 94,009.

Filed Oct 11, 2017 · Suspension · 230,000 miles · OH

Tl* the contact owns a 2004 jeep grand cherokee. While driving above 40 MPH, the vehicle vibrated and shook without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the ball joints and the trac on needed to be replaced. The vehicle was repaired. The vehicle was not taken to the dealer. The manufacturer was not contacted. After the vehicle was repaired, the failure recurred several other times. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The approximate failure mileage was 230,000. The VIN was not available.

Filed Jul 24, 2017 · Suspension, Transmission · 175,000 miles · NY

Tl* the contact owns a 2004 jeep grand cherokee. While driving approximately 45 MPH, the vehicle lost acceleration and started to wobble. The failure began approximately six months ago. The vehicle was taken to global transmission in jamaica queens, new york and the control arm was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 175,000.

Filed Aug 15, 2016 · Suspension · 138,000 miles · IN

Tl* the contact owns a 2004 jeep grand cherokee. While driving 40 MPH, the front of the vehicle began to vibrate (death wobble). The vehicle was taken to an independent mechanic on numerous occasions who diagnosed that the front tie rods, steering column, and other parts needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 138,000.

Filed Jul 18, 2016 · Steering · 125,000 miles · MS

Tl* the contact owns a 2004 jeep grand cherokee. While driving 40 MPH, the vehicle shook violently and the steering became difficult to maneuver. The vehicle was taken to an independent mechanic who diagnosed that the tie rod failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.

Filed Apr 29, 2016 · Suspension · 98,000 miles · FL

2004 jeep grand cherokee when turning right or left at slow speed it has an awful grind noise. Also when driving on uneven pavement has death wabble and terrible sway. I have replaced control arms sway arms you name it. The suspension on the vehicle feels unsafe and may pose as if your vehicle may roll over at any time. I certainly wouldn't recommend this vehicle. It seems this has been a constant complaint by many consumers but yet no recall.

Filed Mar 10, 2016 · Steering, Suspension · 50,000 miles · CA

Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that while driving at various speeds, the steering wheel shook violently without warning. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the front upper and lower ball joints failed and needed to be replaced. The vehicle was repaired but the failure recurred worst than before. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

Filed Oct 2, 2015 · Transmission · 160,000 miles · MI

I bought my vehicle in december at one of your dealerships and when I test drove it I told my salesman that is swayed in the back end and he said I just have to get used to it cause I'm used to a car. This problem has gotten worse and I had it looked at and the ball joint is about to fall out and the rear tension bars and parts are broke and have been since I purchased it. This is unsafe and I have my children in this car. It has even ruined my tires especially the passengers back one. The dealership looked at it and said it will be over 1,000 to fix and they will only cover 220 of the cost and I pay the rest. I paid over 7,000 for the jeep and I feel it's their job to fix it all. If not I will never buy another chrysler product again. This motion is enough to pull me all over the road in all weather conditions.

Filed Aug 10, 2010 · Steering · 8,179 miles · WA

2004 jeep grand cherokee/4d 4x2. Vehicle has pulled to the right since purchase. Have had alignments,toe setting to manuf. Specs. Both outer tie rod ends busted, had replaced, and alignment. This vehicle is unsafe to drive and the 6/60 maximum care plan has ended. The vehicle has 40,586 miles on it. I wrote and asked daimlerchyrysler to fix it. They never did respond. I do not know if it is a steering drift problem, all I know is that no one has been able to fix this unsafe pulling to the right.

Filed Oct 29, 2009 · Wheels · MA

2004 jeep cherokee has a problem with corrosion of the rim. *nj the consumer stated on october 11, 2009 while driving, the left front tire blew out forcing him and his wife off the highway. When the consumer went to have the tire replaced, he learned that the wheel rim itself was corroded so badly that the tire establishment refused to put the rim back on the vehicle, citing the fact that mounting surface and spokes of the wheel were badly corroded. The consumer was further informed that all of the rims were similarly corroded and were in need of replacement, and if such condition were not addressed soon it could and ultimately would likely cause the lugs to snap and the wheels to fall off. The consumer also had problems with the brakes which according to the service manager was caused by a piece of the wheel chrome cover which had become delaminated from the left front wheel and was rubbing on tie rod which caused the brakes to malfunction. *jb updated 03/04/10.

Filed Aug 28, 2006 · Suspension · 60,000 miles · TX

Dt*: the contact stated a popping noise occurred in the left and right side of the front of the vehicle while making a right or left turn and traveling as low as 5 MPH. The noise does not occur while traveling straight. The vehicle was taken to a dealership who determined the right side ball joint was defective and was replaced. About one month later the noise reoccurred on the right and left sides. There is an the federal safety agency recall, # 06v288000, regarding the suspension: front: control arm: lower ball joint. The vehicle VIN was not included in the recall.