I was driving on the highway and hit another car that was stationary on the side of the road. I had impact on the right front passenger side of my truck, flipping their car as well as my truck. My airbags did not deploy. I had no indication lights on my dash and had no known electrical issues. Lucky the car I hit was unoccupied and I recieved a few minor injuries.
2004 Jeep Grand Cherokee: airbags did not deploy in a crash
35 of the 1,295 complaints about the 2004 Jeep Grand Cherokee describe airbags did not deploy in a crash.
- owner complaints
- 35
- of this car's complaints
- 3%
- typical mileage
- 81,000
- recalls
- 3
Is there a fix? There are 3 recalls and 3 service bulletins for this area of the car. See below
Airbags did not deploy in a crash by model year
What owners say
Tl* the contact owned a 2004 jeep grand cherokee. The contact stated while driving at an unknown speed the vehicle independently drifted into the right lane and the contact correct the vehicle driving back into the left lane. The vehicle then started to sway in and spun out of control colliding with the guardrail. The contact stated the air bags failed to deploy. The contact was transported to the hospital by ambulance as she sustained whiplash and bruising. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss. The failure mileage was unknown. The manufacturer nor local dealer was not notified of the failure. *dt*jb*dt
Tl* the contact owned a 2004 jeep grand cherokee. While driving 30 MPH, the contact crashed the vehicle into a pole. Hillstop motors ignored 2 important safety recalls since 8/25/15. Consumer purchased defective vehicle on 03/29/18. The air bags did not deploy and the seat belt failed to restrain. There were no warning indicators illuminated. A police report was filed and there were no injuries. The manufacturer and an unknown dealer were notified. The vehicle was not diagnosed or repaired. The vehicle was totaled and towed to a junk yard. The failure mileage was 43,000. *bf consumer stated she suffered physical and psychological injuries.
Had a car accident few days ago and the air bags did not deployed at either side. Also, the steering column is stack in lower level, the mechanic said it is broken inside, needed to be replaced.
Tl* the contact owned a 2004 jeep grand cherokee. The contact stated that while driving at 45 MPH, another vehicle swerved into her lane and crashed into her vehicle. The vehicle rolled over several times before coming to a complete stop. The air bag warning light was illuminated prior to the crash. The VIN was included in the federal safety agency campaign number: 15v673000 (air bags) which was scheduled to be performed the week of the crash. The air bags did not deploy. A police report was filed. The driver sustained a concussion. No medical attention was required. The vehicle was towed by the insurance company. The vehicle was destroyed. The local dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was approximately 238,000. The VIN was missing a character.
My husband was in an accident on april 20 2017 and he was hit dead on but the airbags did not deploy. However I did receive a recall form and when I called my local jeep dealer he stated that the issue was already resolved but obviously it wasn't. He was hit so hard the entire steering wheel separated from the dashboard. He was hit on highway 231 traveling toward troy alabama. ...updated 06/13/17 *bf
Tl* the contact owned a 2004 jeep grand cherokee. While driving 45 MPH, the contact lost control of the vehicle and crashed into a telephone pole. The air bags failed to deploy. A police report was not filed. The contact was transported by ambulance to the hospital. The contact sustained severe head injuries that required medical attention. The vehicle was destroyed and towed to the contact's residence. The vehicle was included in the federal safety agency campaign number: 15v673000 (air bags). The manufacturer was not notified of the failure. The failure mileage was unknown.
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the vehicle was stolen. Per the police, the driver crashed into an electric pole at an unknown speed. The air bags failed to deploy. There was an open recall on the vehicle per the federal safety agency campaign number: 15v673000 (air bags). A police report was filed. It was unknown if there were any injuries. The vehicle was towed back to the home of the owner. The vehicle was damaged more than the cost of the repair. The contact did not decide to total out the vehicle at the time. The failure mileage was approximately 120,000.
Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the seat belt and the air bag warning lights illuminated. The vehicle was serviced under the federal safety agency campaign number: 15v673000 (air bags) but the remedy failed to repair the vehicle. The contact mentioned that the seat belt and air bag warning lights remained illuminated after the recall repair. The contact stated that while driving at low speeds through a parking lot, she swerved from hitting a dog and crashed into the concert bottom portion of a light post. The air bags failed to deploy. The contact sustained injuries to both shoulders, neck and back as well as the front passenger sustained injuries to her neck and both shoulders which both needed medical attention. No police report was filed. The vehicle was not diagnosed or repaired the manufacturer was not made aware of the failure. The failure mileage was approximately 125,000. Updated 06/28/17*lj
Tl* the contact owned a 2004 jeep grand cherokee. While driving 55 MPH, the contact was involved in a front end collision. There were no warning indicators illuminated. The air bags did not deploy. The contact sustained injuries to the knee, neck, and chest due to the retracted seat belt. The contact required medical attention. A police report was filed. The vehicle was destroyed and towed to a salvage yard the manufacturer was not made aware of the failure. The failure mileage was 129,781. Updated 06/13/17*lj
Tl* the contact owned a 2004 jeep grand cherokee. While driving 55 MPH, the contact fell asleep and crashed head on into some trees. The driver and passenger side air bags failed to deploy. The contact sustained neck injuries that required medical attention. The contact was unaware if a police report was filed. The vehicle was towed and destroyed. The manufacturer was not made aware of the failure. The contact received notification of the federal safety agency campaign number: 15v673000 (air bags). The failure mileage was unknown.
Tl* the contact owns a 2004 jeep grand cherokee. While backing out of the driveway, the accelerator pedal became stuck. The vehicle crashed into a fence and then a tree. The air bags failed to deploy. A police report was not filed. The vehicle was towed to a body shop. There were no injuries. The approximate failure mileage was 103,000. Updated 01/24/2017*ct
Service bulletins that may apply
Related recalls
Air bags: side/window
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
- Risk
- Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the air bag electronic control module and the side impact sensors, as necessary, free of charge. The recall began on May 5, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R60.
Recall number 15V673000 · Recall details
Air bags: frontal
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
- Risk
- Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
- Remedy
- Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R06.
Recall number 15V046000 · Recall details
Air bags: frontal: sensor/control module-inactive
- What is wrong
- Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
- Risk
- Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
- Remedy
- Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1‑800‑247‑9753.
Recall number 12V527000 · Recall details
Questions about the 2004 Jeep Grand Cherokee no deployment
Is airbags did not deploy in a crash a common problem on the 2004 Jeep Grand Cherokee?
35 of 1,295 owner complaints about the 2004 Jeep Grand Cherokee (3%) mention airbags did not deploy in a crash. The model year with the most reports is 2004.
Is there a recall or service bulletin for this on the 2004 Jeep Grand Cherokee?
There are 3 recalls and 3 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2004 Jeep Grand Cherokee
Stalling 51Airbag light 36Power windows 34Check engine light 30Door locks 28Sudden acceleration 27Jerking 19Fire or smoke 15Loss of power 15Adaptive cruise 14Overheating 13Ball joint 11Headlights 11Power steering loss 11Premature wear 11Won't start 11Grinding brakes 10ABS 9Brake failure 9Misfire 8Steering noise 7Knocking 6Seat belt 6Shudder 6Transmission failure 5
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