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2004 Jeep Grand Cherokee: power window failure

34 of the 1,295 complaints about the 2004 Jeep Grand Cherokee describe power window failure.

owner complaints
34
of this car's complaints
3%
typical repair cost reported
$400
typical mileage
55,000
recalls
1
Is there a fix? There is 1 recall and 10 service bulletins for this area of the car. See below

Power window failure by model year

What owners say

Filed Jul 17, 2017 · Electrical, Steering · 111,569 miles · OH

My 2004 jeep grand cherokee interior lights stay on and windows will not work. Have had this problem fixed 2 times now and it has happened again. On the internet it says it is a flaw in the wiring harness. A black ground wire breaks. Also the vehicle is developing the death wobble where going down the road if you hit a bump the front end shakes violently. Had this same problem on my 1997 jeep grand cherokee. Very dangerous.

Filed Oct 27, 2015 · Electrical, Lights · CA

I have had issues with my idash lighting going so dim you can't see anything on it and when that happened my power windows stopped working it was like that for about a week then it just fixed its self now a year later and all my power windows don't work again. And the lighting inside the vehicle works one day and not the next. This has happened for about two years off and on

Filed Mar 17, 2015 · Visibility · 226,900 miles · GA

Rolling down the rear driver window in cold weather, I heard a large thump. Window would not roll back up. Window regulator busted.

Filed Apr 2, 2014 · Lights · 60,345 miles · NC

I have replaced the rear passenger tail light multiple times. The light will not illuminate with a new bulb. The rear passenger window regulator has become ungrounded multiple times. There is no power on the passenger side of the car. I have spoken to multiple jeep owners with models of the same make and model and they have had the same issue of sorts. I had contacted jeep as well, only to be told the vehicle is old. I purchased the car 9/2007 and within one months time the regulator died and was repaired. The vehicle was 3 years old. The regulator on the same window failed and the taillight began to malfunction.

Filed Aug 26, 2013 · Visibility · 64,000 miles · NJ

Tl* the contact owns a 2004 jeep grand cherokee the contact stated that the driver's side window fell into the door panel and could not be closed. The vehicle was not taken to the dealer for inspection. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure and current mileage was 64,000.

Filed Sep 17, 2012 · Visibility · 52,000 miles · MO

Tl* the contact owns a 2004 jeep grand cherokee laredo. The contact stated that while entering the vehicle, she closed the front driver's door when the window fell inside the door panel. The vehicle was driven to a private mechanic where it was confirmed that the window regulator had failed. The vehicle was repaired. The manufacturer was contacted. The failure mileage was 52,000 and the current mileage was 99,000.

Filed May 9, 2011 · Visibility · GA

I have had to replace all 4 window regulators because of a defect. It has cost me over $1200.00 for all 4 to be replaced over time. It seems strange to me that all 4 have had to be replaced and the part cost over $325.00 just for the parts not counting the labor . The window just suddenly falls down and will not stay rolled up. I purchased this car brand new and it has been taken very good care of. I would like to be re-imbursed for all of my expensed considering this cannot be a fluke since all 4 have had to be replaced and no one ever sits in the back so it has not been worn out from use. Please let me know what can be done about this problem. The dealer said this is just and issue with jeeps and they always keep a large amount of regulators on hand. I think this is just a way for jeep to make money on parts and this should not be allowed to continue since the parts are just a piece of plastic and cost over 300.00 per window and we have to have our windows fixed. I would like to be contacted to see if I can pursue a claim to be re-imbursed from jeep.

Filed Mar 18, 2011 · Visibility · CA · 1 injury

2004 jeep grand cherokee window regulators have had to replace all at least once front driver's side (3) times front passenger side (2) times only 77,000 miles on vehicle.

Filed Feb 16, 2011 · Visibility · 67,590 miles · CT

Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the driver side window opened and fell into the door panel without engagement. The vehicle was taken to the dealer where she was advised that the window regulator would need to be replaced. The vehicle was repaired. The exact same failure recurred on the front passenger window within months. The passenger window was replaced by the dealer. The failure mileage was approximately 67,590.

Filed Feb 16, 2011 · Electrical · 68,000 miles · PA

Tl* the contact owns a 2004 jeep grand cherokee. The contact stated that the vehicle was taken to the dealer for repairs under the federal safety agency campaign id number: 09v117000 (seats: front assembly: seat heater/cooler). The vehicle began to exhibit several electrical failures within the turn signals, hazard lights and the heater fan. The vehicle was taken to a local mechanic where the electrical window motor, turn signals and hazard light electrical sensors were replaced. The heater fan was not repaired. The failure mileage was 68,000 and the current mileage was 71,058.

Filed Oct 18, 2010 · Electrical, Visibility · 118,000 miles · MA

2004 jeep grand cherokee limited - passenger side front power window stopped working. Also blower on heating/AC unit works intermittently.

Filed Aug 31, 2010 · Visibility · 85,000 miles · CO

The window regulator keeps failing in the rear passenger window. It can be rolled down but won't go back up. The most recent time, a 6 year old was in the rear passenger seat and pushed the window button we heard a loud pop and the window dropped in the door. It will not come back up. To replace this part is $400+ and the mechanic said that he sees this problem all the time in '00-'05 jeep grand cherokees.

Service bulletins that may apply

Related recalls

Electrical system: starter assemblyReported March 4, 2004 · 14,621 vehicles affected
What is wrong
On certain sport utility vehicles equipped with 4.0l engines, the crankshaft position sensor wiring insulation may crack and expose the wire.
Risk
In the presence of moisture, this could result in sensor malfunction, which could cause the engine to stall, increasing the risk of a crash.
Remedy
Dealers will replace the crankshaft position sensor. Owner notification began on march 29, 2004. Owners should contact daimlerchrysler at 1‑800‑853‑1403.

Recall number 04V112000 · Recall details

Questions about the 2004 Jeep Grand Cherokee power windows

Is power window failure a common problem on the 2004 Jeep Grand Cherokee?

34 of 1,295 owner complaints about the 2004 Jeep Grand Cherokee (3%) mention power window failure. The model year with the most reports is 2002.

How much does it cost to fix power window failure on the 2004 Jeep Grand Cherokee?

Owners who mentioned a price put the repair at about $400 (median of 12 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.

Is there a recall or service bulletin for this on the 2004 Jeep Grand Cherokee?

There is 1 recall and 10 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2004 Jeep Grand Cherokee

Stalling 51Airbag light 36No deployment 35Check engine light 30Door locks 28Sudden acceleration 27Jerking 19Fire or smoke 15Loss of power 15Adaptive cruise 14Overheating 13Ball joint 11Headlights 11Power steering loss 11Premature wear 11Won't start 11Grinding brakes 10ABS 9Brake failure 9Misfire 8Steering noise 7Knocking 6Seat belt 6Shudder 6Transmission failure 5

All model years of the Jeep Grand Cherokee

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