Just recently in the last three months front passenger window fell while driving and back driver window fell while driving while it what snowing while my son was in the car. Have a popping noise in steering or somewhere in front end. I can't use my accelerate button on steering wheel while it's in cruise because it won't stop acceleration once you press it. I was going about 55 and was trying to accelerate to 60.
Jeep Grand Cherokee power windows problems
181 of the 29,174 owner complaints about the Jeep Grand Cherokee describe power window failure, most of them for the 2002 model year.
- owner complaints
- 181
- worst model year
- 2002
- typical repair cost reported
- $450
- typical mileage
- 65,000
Is there a fix? There are 22 recalls for this area of the car. See below
By model year
Often reported together
Check engine light 6Harsh shifting 5Door locks 5Won't shift 4Stalling 4Won't start 3Premature wear 3Loss of power 3
What owners say
My 2004 jeep grand cherokee interior lights stay on and windows will not work. Have had this problem fixed 2 times now and it has happened again. On the internet it says it is a flaw in the wiring harness. A black ground wire breaks. Also the vehicle is developing the death wobble where going down the road if you hit a bump the front end shakes violently. Had this same problem on my 1997 jeep grand cherokee. Very dangerous.
We have a 2015 jeep grand cherokee and recently had the software patch installed that was supposed to prevent the car from moving when the driver's door is open. This was the condition that killed the actor recently. Since the patch was installed there is an intermittent problem. When one gets in the vehicle and you attempt to open the hatchback either from the driver's seat or from the tailgate it won't open. In addition once you start the vehicle the center console screen is completely black, and the front side windows won't work (the rear seat ones do) nor will the buttons on the door work that are supposed to reposition the drivers seat for different drivers. You have to place the car in gear and move it before all these features start working. The other problem is the whole purpose of the software patch was prevent the vehicle from moving if the driver's door is open and it is in gear. They got that half right. The car won't move forward with the door open, but it goes in reverse just fine. Just exactly the situation that killed the actor. We took the car into the dealership twice to correct the problem with the patch. They reinstalled the software patch but nothing is changed and reflashed the body control module, but the problem remains. The problem is intermittent, occurring several times a week, but has not reproduced itself in the dealership. As an engineer it is obvious to me that the problem is related to the software patch that chrysler rushed to distribute after the negative publicity associated with actor who was killed. I have reported the problem to chrysler in addition to the dealership and chrysler insists the problem is unique. I don't believe it. I believe the patch was rushed to installation and doors that won't open and windows that won't go up or down are going to end up killing somebody.
The power windows repeatedly break--won't operate. The front passenger side window motor/regulator has broken down twice. In addition, two other window operators have failed. The culprit: a white plastic half wheel that the cable goes around that operates the window. Jeep charges $500 plus to repair each time! Operating the vehicle has nothing to do with the window. It can be stationary and when you go to operate the window, it stops functioning. Please note: I purchased the vehicle new, I don't have children, and there are only 111,000 miles on the vehicle. The first window stop operating in 2010, and fourth one in 2016.
2003 jeep grand cherokee. Consumer writes in regards to restraint control module replacement parts not available to repair recall and window motor regulator assembly problems. *smd also, the passenger and driver side front window motor regulators broke, the cd player malfunctioned, the passenger seat belt pretensioner was inoperative and the brakes were not performing as designed.
Vehicle was in motion and kept stalling on highway and city streets. Another computer was installed but didn't solve the problem. The throttle position, idle air control, and map sensors were replaced. Vehicle had hard start problem and the fuel injectors and fuel filter were replaced. Started vehicle in driveway and heard popping noises and it automatically shut down. The coli pack had to be replaced. Numerous vacuum hoses have popped off during driving and had to be replaced. No error codes or check engine light would come on even though these things were happening. A year ago the oil pressure sending unit had to be replaced and has currently gone bad again. I have to put the truck in neutral and let it idle before I drive it or the transmission will jerk. I also have to let the truck stay cranked for 10-15 minutes before I can drive it because it takes that long for it to idle down. My driver seat controls will not work, and the passenger window will not stay up and the controls will not work. If you do research on the 2000-2004 jeep grand cherokee models, you will find the exact same issues from everyone who has owned these specific years and models. Chrysler knows about the constant issues, yet the 2000-2004 models are not on the buy back list. The dealerships even have a problem trying to figure out what the problem is which is why it costs so much and the problems continue to exist. Owners have had to consult with other jeep owners to work together to try to solve the problems ourselves. 2002 with only 115,000 miles on it. There would be more miles on it if problems would stop occurring with these vehicles and preventing people from driving. I put the date when it started in 2012, but constant problems are still continuing to this date and year of 2015.
I have had issues with my idash lighting going so dim you can't see anything on it and when that happened my power windows stopped working it was like that for about a week then it just fixed its self now a year later and all my power windows don't work again. And the lighting inside the vehicle works one day and not the next. This has happened for about two years off and on
Rolling down the rear driver window in cold weather, I heard a large thump. Window would not roll back up. Window regulator busted.
Help! We have been experiencing random electrical malfunctions for more than two (2) years with no end in sight. We've gone to two (2) local jeep dealerships and spent more than $2,000.00 to find and repair the problems only to have the same problems return over and over: 1.) all dash / instruments and lights such as the check engine, check gauges, speedometer, tachometer (including the air bag) come on & stay on. 2.) the fuel & battery gauges fluctuate and then the gauges fail to register.. 3.) the windows, sunroof and all doors often fail to operate... The windows do not operate when the engine is running. We believe our problems may have to do with the tipm module. Just saw on the news that several jeeps have had the same problems, and it showed exactly the same thing that is happening to my 1999. It is now 2014, and they have never been able to fix it. At first, one dealership said no charge for service because they (the dealer) had contacted chrysler. Chrysler it seemed had assumed the responsibility, but when these problems kept happening and happening they give up, and put the burden on us. This is an electrical problem which we believe chrysler has all assumed the responsibility by their first actions. We need to get this fixed. These problems were not caused by us. We are dealing with electrical problems beyond our control? We believe these are problems known to the manufacturer. This is a dangerous situation, if the air bag won't work, or the windows won't open. Please see the link below to the cbs news video report. Http://www.cbsnews.com/news/auto-group-says-nerve-center-defect-behind-chrysler-problems.
Help! We have been experiencing random electrical malfunctions for more than two (2) years with no end in sight. We've gone to two (2) local jeep dealerships and spent more than $2,000.00 to find and repair the problems only to have the same problems return over and over: 1.) all dash / instruments and lights such as the check engine, check gauges, speedometer, tachometer (including the air bag) come on & stay on. 2.) the fuel & battery gauges fluctuate and then the gauges fail to register.. 3.) the windows, sunroof and all doors often fail to operate... The windows do not operate when the engine is running. We believe our problems may have to do with the tipm module. Just saw on the news that several jeeps have had the same problems, and it showed exactly the same thing that is happening to my 1999. It is now 2014, and they have never been able to fix it. At first, one dealership said no charge for service because they (the dealer) had contacted chrysler. Chrysler it seemed had assumed the responsibility, but when these problems kept happening and happening they give up, and put the burden on us. This is an electrical problem which we believe chrysler has all assumed the responsibility by their first actions. We need to get this fixed. These problems were not caused by us. We are dealing with electrical problems beyond our control? We believe these are problems known to the manufacturer. This is a dangerous situation, if the air bag won't work, or the windows won't open. Please see the link below to the cbs news video report. Http://www.cbsnews.com/news/auto-group-says-nerve-center-defect-behind-chrysler-problems.
Related recalls
Electrical system: propulsion system: traction battery
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
- Risk
- A vehicle fire can increase the risk of injury.
- Remedy
- Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning November 6, 2025. Vehicles that were previously recalled for the same issue under the federal safety agency Recalls 24V720 and 23V787 will need to have the new remedy performed.
Recall number 25V741000 · Recall details
Electrical system: propulsion system
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
- Risk
- A loss of drive power increases the risk of a crash.
- Remedy
- Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning September 11, 2025.
Recall number 25V576000 · Recall details
Electrical system: instrument panel: speedometer/odometer
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. A software error in the instrument panel cluster may cause the speedometer to display the incorrect vehicle speed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Displays and Controls."
- Risk
- Driving without knowing the vehicle's actual speed increases the risk of a crash.
- Remedy
- Dealers will inspect and update the instrument panel cluster software as necessary, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact FCA customer service at 1‑800‑853‑1403. FCA's number for this recall is B8B.
Recall number 24V872000 · Recall details
Electrical system
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under the federal safety agency Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
- Risk
- A vehicle stall increases the risk of a crash.
- Remedy
- Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is V62.
Recall number 19V813000 · Recall details
Electrical system: wiring: front underhood
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
- Risk
- A vehicle stall can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U87.
Recall number 18V524000 · Recall details
Electrical system: software
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Risk
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Recall number 18V332000 · Recall details
Electrical system: alternator/generator/regulator
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
- Risk
- If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T75.
Recall number 17V741000 · Recall details
Electrical system: alternator/generator/regulator
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
- Risk
- If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
- Remedy
- Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T36.
Recall number 17V435000 · Recall details
Electrical system
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
- Risk
- A vehicle stall increases the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V‑530. Note: This recall has been superseded by recall 19V813.
Recall number 15V115000 · Recall details
Electrical system: alternator/generator/regulator
- What is wrong
- Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
- Risk
- If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
- Remedy
- Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P60.
Recall number 14V634000 · Recall details
Questions about the Jeep Grand Cherokee power windows
Which Jeep Grand Cherokee years have power window failure problems?
The model years with the most reports are 2002 (41 complaints), 2001 (37 complaints) and 2004 (34 complaints).
How much does it cost to fix power window failure on the Jeep Grand Cherokee?
Owners who mentioned a price put the repair at about $450 (median of 62 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
VIN decoder
See the problems and recalls for an exact car
Buying a used Jeep Grand Cherokee?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history