The vehicle left the highway at approximately 55 mph and went airborne across a deep drainage ditch impacting the embankment causing the vehicle to stop in short order. Airbags did not deploy. Front seat occupants hit the dash causing whiplash and abrasions to the driver and a broken back to the passenger. Airbag deployment would have mitigated injuries to both occupants. It is unbelievable that the airbags did not deploy!!!
Jeep Grand Cherokee no deployment problems
440 of the 29,174 owner complaints about the Jeep Grand Cherokee describe airbags did not deploy in a crash, most of them for the 2004 model year.
- owner complaints
- 440
- worst model year
- 2004
- typical repair cost reported
- $6,000
- typical mileage
- 62,214
Is there a fix? There are 13 recalls for this area of the car. See below
By model year
Often reported together
Sudden acceleration 20Brake failure 16Stalling 13Seat belt 13ABS 9Airbag light 7Rollaway 4Loss of power 4
What owners say
The contact filed the complaint on behalf of his deceased brother who owned a 2014 Jeep Grand Cherokee. The contact stated that, based on an accident report, it was believed that the driver was traveling at a high rate of speed on the highway when he lost control of the vehicle, veered off the roadway, and collided with a utility pole. The impact resulted in the driver being ejected from the vehicle. The driver was pronounced deceased at the scene. The contact stated when going to check the vehicle at the tow yard, the driver-side curtain airbag and the steering wheel airbag did not deploy, although all other airbags in the vehicle did deploy. The failure mileage was 150,000.
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving 25 MPH, the vehicle was struck on the front driver's side in a four-vehicle crash. The front driver’s side air bag failed to deploy. The contact believed that the air bag should have deployed due to the location of the impact. The vehicle was deemed a total loss by the insurance. The contact stated that a Police report was filed but not provided. The vehicle was towed to an impound lot. The contact stated that medical attention was received for a knee injury. An MRI was taken and detected a dislocated knee injury that required therapy.
The contact owned a 2015 Jeep Grand Cherokee. The contact stated that while her son was driving approximately 65 MPH on a curvy highway road, the vehicle started skidding to the right and crashed into a barrier, causing the vehicle to slide to the left and to strike another barrier. The air bags did not deploy. The driver sustained injuries to the neck, back, and right shoulder, requiring medical attention. A police report was filed. The vehicle was towed and deemed a total loss. The failure mileage was approximately 145,000.
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while driving 55 MPH, the vehicle unexpectedly ran over an object, causing the vehicle to jerk hard to the left. The contact stated that the guard rail became lodged against the tire, causing the vehicle to turn in the opposite direction into oncoming traffic. The contact stated that the two passenger-side wheels swung, causing the vehicle to leave the roadway and drove into a ravine. After the crash, the contact stated that the air bags did not deploy. The contact sustained injuries and was transported to a local emergency room. The contact sustained deep tissue contusions, a fractured sternum and tailbone, and fluid was found near the heart due to the contact striking the steering wheel during the crash. A Police report was filed. The vehicle was towed to a salvage yard. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was not available.
The contact owned a 2025 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, another vehicle hydroplaned from another lane into the contact's lane, causing the contact's vehicle to crash into the oncoming vehicle. The contact's vehicle then crashed into a ditch before coming to a complete stop. The other vehicle crashed into a guardrail, and its air bags were deployed. The contact's wife was occupying the front passenger seat during the incident. No air bags deployed. Both the contact and his wife were transported by ambulance to the medical center. The contact sustained cervical strain and soft tissues. The contact's wife sustained a brain hemorrhage and remained hospitalized in a highly sedated state. Additionally, the contact's wife was being treated for a continuous high fever. The vehicle was towed to a local tow yard and was deemed a total loss. A police report was filed. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,076.
Airbags failed to deploy in head-on collision at between 40-50 mph.
Airbags did not deploy in an accident where someone ran me into a tree front center of front of car it involves Two injury because airbags didn't come out on impact
I was driving at approximately 30 - 35mph when another car went through a stop sign causing a head on collision. I did not see the other car, therefore had no time to brake or maneuver away - the collision happened at the full speed I was driving. The damage to the car is directly in the center and towards the right side of the front of vehicle where the airbag sensors are located. The airbags did not deploy. I was restrained by my seatbelt.
The contact owns a 2025 Jeep Grand Cherokee. The contact stated that while their wife was coasting into the driveway at approximately 5 MPH, a panel underneath the dashboard, near the steering wheel, detached, blocking the brake pedal, causing the contact's wife to crash into a nearby tree where the vehicle came to a stop. The air bags did not deploy. The driver did not sustain any injury. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 33,067.
Related recalls
Air bags: air bag/restraint control module: software
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
- Risk
- Delayed air bag deployment during a crash increases the risk of injury.
- Remedy
- Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on on May 28, 2026.
Recall number 26V328000 · Recall details
Air bags: side/window
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
- Risk
- An air bag that does not deploy during a crash increases the risk of injury.
- Remedy
- Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1‑800‑853‑1403. FCA's number for this recall is B3B.
Recall number 24V897000 · Recall details
Air bags: frontal
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. The front bumper may be missing energy absorbing foam, which can cause the front air bags not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Risk
- Front air bags that do not deploy as intended can increase the risk of injury in a crash.
- Remedy
- Dealers will inspect the vehicles and install the foam as necessary, free of charge. Owner notification letters were mailed May 30, 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 41B.
Recall number 24V346000 · Recall details
Air bags: frontal: driver clockspring/spiral cassette
- What is wrong
- Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Risk
- An air bag that does not deploy in a crash can increase the risk of injury.
- Remedy
- Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Recall number 24V199000 · Recall details
Air bags: air bag/restraint control module: software
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.
- Risk
- Disabled air bags can increase the risk of injury to occupants in a crash.
- Remedy
- Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is Y79.
Recall number 21V873000 · Recall details
Air bags: side/window
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
- Risk
- Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the air bag electronic control module and the side impact sensors, as necessary, free of charge. The recall began on May 5, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R60.
Recall number 15V673000 · Recall details
Air bags: frontal
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
- Risk
- Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
- Remedy
- Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R06.
Recall number 15V046000 · Recall details
Air bags: frontal: sensor/control module-inactive
- What is wrong
- Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
- Risk
- Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
- Remedy
- Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1‑800‑247‑9753.
Recall number 12V527000 · Recall details
Air bags: frontal
- What is wrong
- Chrysler is recalling 4,314 my 2009 dodge journey, jeep grand cherokee, commander and wrangler vehicles. Wiring may be reversed on the steering column control module driver airbag squib connector. The driver's airbag may not deploy as intended.
- Risk
- In the event of a crash, the driver's airbag may not properly inflate and may not be able to properly protect an occupant, increasing the risk of injuries.
- Remedy
- Dealers will inspect the driver's airbag squib wires and replace the steering column control module free of charge. The recall is expected to begin during may 2009. Owners may contact chrysler at 1‑800‑853‑1403.
Recall number 09V118000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- On certain sport utility vehicles, the inflator connector for the driver's air bag may have been incorrectly assembled.
- Risk
- The air bag may not inflate properly which can increase the risk of injury in certain crash conditions.
- Remedy
- Dealers will repair the driver's front air bag inflator free of charge. The recall is expected to begin the week of august 2, 2006. Owners should contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 06V295000 · Recall details
Questions about the Jeep Grand Cherokee no deployment
Which Jeep Grand Cherokee years have airbags did not deploy in a crash problems?
The model years with the most reports are 2004 (35 complaints), 2014 (32 complaints) and 2000 (28 complaints).
How much does it cost to fix airbags did not deploy in a crash on the Jeep Grand Cherokee?
Owners who mentioned a price put the repair at about $6,000 (median of 13 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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