The airbag warning lamp is illuminated on the dashboard of my 2014 Jeep Grand Cherokee (Limited 4WD, 3.6L V6). A Jeep dealer (Lee Dodge, Westbrook, Maine) diagnosed the problem as fault code B0020-13, a driver-side frontal airbag squib circuit fault, and stated that the airbags and seatbelt pretensioners may not deploy in a crash. The dealer quoted $3,442.35 for the repair and denied goodwill coverage. I opened a case with Jeep corporate on October 8, 2026 (case number [XXX], case manager Kenneth) and sent follow-up emails on October 10, 12, and 14, and left multiple voicemails; Jeep corporate has not responded. No crash, fire, injury, or fatality has occurred. This is a report of a safety defect, and the manufacturer has been unresponsive. Approximate vehicle mileage: 42,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jeep Grand Cherokee airbag light comes on
529 of the 29,174 owner complaints about the Jeep Grand Cherokee describe airbag warning light, most of them for the 2002 model year.
- owner complaints
- 529
- worst model year
- 2002
- typical repair cost reported
- $541
- typical mileage
- 110,000
By model year
Often reported together
Stalling 22Check engine light 18ABS 13Seat belt 9Adaptive cruise 9Warning lights 7Headlights 7No deployment 7
Trouble codes mentioned
B1B02 1B0028 1B0020 1
What owners say
Airbag light, with dinging sound, comes on multiple times a day, stays on for a few minutes and goes off. Battery is dead every tim I try to start my vehicle. When I shut off ignition, there is a series of loud clicks coming from the lower central instrument panel. The sound lasts for several minutes. It makes the same sound if I change the temperature on the dual climate control. Digital navigation system /radio doesn't work after shutting off vehicle and restarting it.
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving 5 MPH, the vehicle jumped. The contact stated that while driving 8–9 MPH, the vehicle jerked, and there was an abnormally loud sound coming from the vehicle. In addition, the air bag warning light was illuminated. The dealer was made aware of the failure. The failure was not duplicated. The vehicle was not repaired. The failure reoccurred. In addition, the contact stated that the transmission was replaced in 2025. The contact was informed that the air bag was not covered under unknown recall. The failure mileage was approximately 42,000. The VIN was unavailable.
The contact owns a 2022 Jeep Grand Cherokee. The contact stated that after entering the vehicle and attempting to buckle the driver’s seat belt, the headrest suddenly detached, causing the brackets to strike the contact on the head. The contact sustained a sore neck. Medical attention was not needed. The vehicle was taken to the dealer and was diagnosed with SRS failure. The contact was informed that the SRS needed to be repaired. The repair was not covered under warranty or a recall. The vehicle was not repaired. The manufacturer was contacted; however, the call was redirected to the dealer for assistance. The failure mileage was approximately 29,200.
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of the federal safety agency Campaign Number: 15V046000 (Air Bags). The vehicle was taken to the dealer, where repairs were performed on the air bag control module and side impact sensor. However, after the repair was completed, the air bag warning light unexpectedly illuminated. The vehicle was taken back to the dealer, but it was not diagnosed or repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 378,910.
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the brake light failed to turn off. The service, seat belt, brake, and air bag warning lights were illuminated. The buzzer and lights were making a continuous sound. The local dealer was contacted, and the ABS module was replaced. The dealer informed the contact that there was no recall associated with the VIN or the failure. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 72,000.
Air bag light light is on does not show up on diagnostic
The air bag light on the dash came on . Not sure what to do
Driver's steering wheel airbag malfunctioned and deployed unexpectedly while backing into a parking space. Safety of passengers through potential of bodily injury and car crash due to lack of sight and sudden explosion/deployment of airbag while car is actively being driven could have been causedby this malfunction. Various incidents of this safety issue have been reported, but no recalls have been officiated yet for this specific year and model. Vehicle has not inspected yet, it just occurred this morning. Insurance was notified, but said it needed to be inspected by a mechanic or dealership. Airbag light came on today for the first time while driving home and then airbag malfunctioned/deployed while parking.
Vehicle set air bag warning light, warning message to have SRS serviced soon. Took in to dealer, mechanic determined from fault code tha the sensor in the front passenger seat bottom was defective. Jeep is replacing entire seat bottom. Difficulty in obtaining part. Entire repair to take a month.
Related recalls
Air bags: air bag/restraint control module: software
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
- Risk
- Delayed air bag deployment during a crash increases the risk of injury.
- Remedy
- Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on on May 28, 2026.
Recall number 26V328000 · Recall details
Air bags: side/window
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
- Risk
- An air bag that does not deploy during a crash increases the risk of injury.
- Remedy
- Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1‑800‑853‑1403. FCA's number for this recall is B3B.
Recall number 24V897000 · Recall details
Air bags: frontal
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. The front bumper may be missing energy absorbing foam, which can cause the front air bags not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Risk
- Front air bags that do not deploy as intended can increase the risk of injury in a crash.
- Remedy
- Dealers will inspect the vehicles and install the foam as necessary, free of charge. Owner notification letters were mailed May 30, 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 41B.
Recall number 24V346000 · Recall details
Air bags: frontal: driver clockspring/spiral cassette
- What is wrong
- Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Risk
- An air bag that does not deploy in a crash can increase the risk of injury.
- Remedy
- Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Recall number 24V199000 · Recall details
Air bags: air bag/restraint control module: software
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.
- Risk
- Disabled air bags can increase the risk of injury to occupants in a crash.
- Remedy
- Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is Y79.
Recall number 21V873000 · Recall details
Air bags: side/window
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
- Risk
- Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the air bag electronic control module and the side impact sensors, as necessary, free of charge. The recall began on May 5, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R60.
Recall number 15V673000 · Recall details
Air bags: frontal
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
- Risk
- Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
- Remedy
- Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R06.
Recall number 15V046000 · Recall details
Air bags: frontal: sensor/control module-inactive
- What is wrong
- Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
- Risk
- Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
- Remedy
- Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1‑800‑247‑9753.
Recall number 12V527000 · Recall details
Air bags: frontal
- What is wrong
- Chrysler is recalling 4,314 my 2009 dodge journey, jeep grand cherokee, commander and wrangler vehicles. Wiring may be reversed on the steering column control module driver airbag squib connector. The driver's airbag may not deploy as intended.
- Risk
- In the event of a crash, the driver's airbag may not properly inflate and may not be able to properly protect an occupant, increasing the risk of injuries.
- Remedy
- Dealers will inspect the driver's airbag squib wires and replace the steering column control module free of charge. The recall is expected to begin during may 2009. Owners may contact chrysler at 1‑800‑853‑1403.
Recall number 09V118000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- On certain sport utility vehicles, the inflator connector for the driver's air bag may have been incorrectly assembled.
- Risk
- The air bag may not inflate properly which can increase the risk of injury in certain crash conditions.
- Remedy
- Dealers will repair the driver's front air bag inflator free of charge. The recall is expected to begin the week of august 2, 2006. Owners should contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 06V295000 · Recall details
Questions about the Jeep Grand Cherokee airbag light
Why does the airbag light come on in the Jeep Grand Cherokee?
Owners who report it most often also describe engine stalls while driving, check engine light and abs light or abs activating, and the codes they mention most are B1B02, B0028 and B0020.
Which Jeep Grand Cherokee years have airbag warning light problems?
The model years with the most reports are 2002 (148 complaints), 2005 (58 complaints) and 1999 (52 complaints).
How much does it cost to fix airbag warning light on the Jeep Grand Cherokee?
Owners who mentioned a price put the repair at about $541 (median of 32 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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