Check a VIN

2023-2024 Chrysler Pacifica, Chrysler Voyager and others recall: driver clockspring/spiral cassette

Chrysler (FCA Us, LLC) (Stellantis) reported this safety recall on March 14, 2024. It covers about 38,164 vehicles.

vehicles affected
38,164
reported
Mar 14, 2024
owners notified
Apr 11, 2024
related complaints
99

Air bags: frontal: driver clockspring/spiral cassette

What is wrong
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
An air bag that does not deploy in a crash can increase the risk of injury.
Remedy
Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Recall number 24V199000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 99 complaints about airbags problems.

2023 Chrysler Pacifica2024 Chrysler Pacifica2023 Chrysler Voyager2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2024 Jeep Grand Wagoneer2023 Jeep Wagoneer2024 Jeep Wagoneer2023 Jeep Wrangler2024 Jeep Wrangler2023 Ram 1500

Questions about recall 24V199000

Is there a recall on the 2023-2024 Chrysler Pacifica, Chrysler Voyager and others driver clockspring/spiral cassette?

Yes. Recall 24V199000, reported on March 14, 2024, covers about 38,164 vehicles.

What is the fix for recall 24V199000?

Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

VIN decoder

See the problems and recalls for an exact car

Buying a used Chrysler Pacifica?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history