2021-2022 Jeep Grand Cherokee, Jeep Grand Wagoneer and others recall: software
Chrysler (FCA Us, LLC) reported this safety recall on November 10, 2021. It covers about 99,255 vehicles.
- vehicles affected
- 99,255
- reported
- Nov 10, 2021
- owners notified
- Dec 2, 2021
- related complaints
- 27
Air bags: air bag/restraint control module: software
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.
- Risk
- Disabled air bags can increase the risk of injury to occupants in a crash.
- Remedy
- Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is Y79.
Recall number 21V873000
Affected vehicles
- Jeep Grand Cherokee 2021 2021
- Jeep Grand Wagoneer 2022 2022
- Jeep Wagoneer 2022 2022
Owner complaints about the same problem
Owners of these vehicles have filed 27 complaints about airbags problems.
2021 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Wagoneer
Questions about recall 21V873000
Is there a recall on the 2021-2022 Jeep Grand Cherokee, Jeep Grand Wagoneer and others software?
Yes. Recall 21V873000, reported on November 10, 2021, covers about 99,255 vehicles.
What is the fix for recall 21V873000?
Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is Y79.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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