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2017 Jeep Grand Cherokee: airbags did not deploy in a crash

8 of the 364 complaints about the 2017 Jeep Grand Cherokee describe airbags did not deploy in a crash.

owner complaints
8
of this car's complaints
2%
typical mileage
34,010
recalls
0
Is there a fix? 2 service bulletins cover this area of the car. See below

Airbags did not deploy in a crash by model year

What owners say

Filed Jul 15, 2024 · Acceleration, Airbags · 67,500 miles · ME · crash

The contact owned a 2017 Jeep Grand Cherokee. The contact stated that the brake pedal was depressed while in the park position gear, the engine revved and the vehicle accelerated independently forward causing the contact to hit her head on the headrest. The contact confirmed by looking down if in fact her foot was on the brake pedal and it was during the incident. As a result, the contact crashed into the waiting room of a building. The contact remained depressing the brake pedal and shifted into reverse however her head hit the headrest again. The contact then attempted to shift into the park position but the vehicle continued to accelerate on its own and crashed into a parked Mercedes-Benz and then crashed into the rear door of a parked vehicle where the vehicle came to a stop. During the incident, the Anti-Braking System did not engage. The air bags did not deploy. The driver sustained a concussion and neck injury which later required medical treatment. The vehicle was destroyed and towed away. A police report was filed. The cause of the failure was not determined. The local dealer was notified of the crash but no assistance was offered. The manufacturer was not notified of the failure. The failure mileage was 67,500.

Filed Sep 27, 2023 · Airbags, Brakes · KY · crash · 2 injuries

This is [XXX] . On September 14, 2023 had a very big crash with our 2017 Jeep Grand Cherokee. My husband and Granddaughter were in the crash. Everyone is okay but the Jeep is totaled. At 7:00am, the Jeep accelerated out of control, my husband was trying applying the breaks, but the accelerator over powered the brake system. The car reached speeds of between 74-83 mph based on the Life 360 app our both my husband and granddaughter have on their phones.This occurred in downtown Lebanon KY during the morning school hours. He was unable to stop or slow down the Jeep. It resulted in him running through 2 red lights and 2 4 way stops. He also had to avoid hitting several cars and pedestrians including children. Finally the jeep skidded to the right of the road and hit a telephone pole, a bridge guard rail where the front passenger side tire was torn off, and went up an embankment and hit a tree. The police at the scene estimated the car hit the tree about approximately 50 MPH. No airbags deployed and of course the car is totaled. Our daughter drives our other 2015 Jeep Grand Cherokee and had the same issue a week before this happened but she was on an open road and was able to use the paddles on the steering wheel to disengage the cruise control and get the car under control. Jeep is saying that there is no recall so we will have to pay for the 2015 to be looked at. Of course we are going to do that immediately. The Dealer has engaged a 3rd party from Bosch to retrieve the data from the cars computer system but that has not happened yet. There were no warning lights on, the vehicle is awaiting Chrysler's inspection. The Insurance company deemed the vehicle a total loss based on the photos we sent them. The Police inspected the car after the accident. We have all the service records for both Jeeps. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 31, 2022 · Airbags · 140,000 miles · NY · crash · 2 injuries

The contact owned a 2017 Jeep Grand Cherokee. The contact stated that while his wife was driving at an unknown speed, another vehicle crashed into the front driver’s side and caused the vehicle to be pushed off the road. The air bags failed to deploy. As a result, the contact’s wife was knocked unconscious, and sustained injuries to the neck, head, traumatic brain bleed and SIAHD. Medical attention was required. The other contact suffered a collapsed lung and broken sternum. A police report was filed. The vehicle was not repaired. The vehicle was deemed totaled. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 140,000.

Filed Jun 24, 2022 · Airbags · NJ · crash · 1 injury

A pickup truck struck driver side of car, while truck was traveling over 50 mph, and side air bags did not deploy

Filed Jun 27, 2019 · 17,000 miles · MA · crash · 1 injury

Tl* the contact owns a 2017 jeep grand cherokee. The contact stated while attempting to park, the vehicle unintendedly accelerated as the engine rpms increased. The brake pedal was depressed and failed to engage. As a result, the vehicle crashed into multiple trees and bushes. The vehicle eventually came to a stop. The contact stated multiple unknown warning lights were illuminated. The air bags failed to deploy. The driver sustained minor injuries and was taken by ambulance to the hospital. A police report was filed. The vehicle was not drivable and was towed to an independent mechanic. The vehicle was not diagnosed or repaired as of yet. A dealer was not contacted. The manufacturer had not been informed of failure. The failure mileage was 17,000. The VIN was not available.

Filed May 22, 2019 · Airbags · 28,000 miles · TX · crash

Severe side impact from another vehicle and the side-curtain airbag did not deploy on driver side. Driving on a city street wb, when another vehicle traveling nm ran a stop sign and plowed into the front and side of our vehicle.

Filed Aug 17, 2018 · Airbags, Driver assistance · 34,010 miles · PR · crash · 2 injuries

Takata recall. My jeep grand cherokee laredo 2017 was being driven on highway 52 in juana diaz puerto rico. At the time it had started raining and the vehicle was going between 55-60mph. The "service electronic stability control" message came on during the week twice but then it never came up again, on this day the message did not show up at all and while driving the vehicle pulled towards the driver side (left) and crashed into the security security fence, after this control of the vehicle was lost and the brakes stopped responding which lead to a second crash with the passenger side (right) security fence. The vehicle came to a complete and abrupt halt because the entire front train was destroyed, the front wheels literally fell off the SUV because the iron seemed like it had been cut through with a knife. What is completely surprising is the fact that after two major collisions the airbags didn't deploy at all which lead the passenger to receive a blow to head and the driver a blow to the hip and left knee (thankfully they were cleared of major injuries by doctors), all of this happened with both victims of the crash using their seatbelts in the correct manner. Fortunately no other cars were involved in the accident because traffic was very light at the time (approximately 11:15am).

Filed Apr 27, 2018 · Body · 8,500 miles · IN · crash · 1 injury

Takata recall: 2017 jeep grand cherokee impact w/deer front center/right and right front quarter panel. On a state highway my vehicle was in motion coming downhill doing 55mph and braked hard - pumped once to try to avoid impact when I saw deer. Have not acquired SRS data. The airbags did not deploy on either drivers or passenger side. Deer got airborne as my vehicle was still in motion. The deer went over the front passenger side of window. Thought her hoof was coming through the windshield. Felt it unsafe that the airbags did not deploy. I took it in to body shop and the estimated $2,000 turned into over $6,000 because the fins on the radiator were bent. Thought the sensors should have detected the speed and force of impact but perhaps the inertia and movement of my vehicle not stopping immediately and attempted braking did not warrant a "severe" impact?!

Service bulletins that may apply

Related recalls

No recalls on record for this model year.

Questions about the 2017 Jeep Grand Cherokee no deployment

Is airbags did not deploy in a crash a common problem on the 2017 Jeep Grand Cherokee?

8 of 364 owner complaints about the 2017 Jeep Grand Cherokee (2%) mention airbags did not deploy in a crash. The model year with the most reports is 2004.

Is there a recall or service bulletin for this on the 2017 Jeep Grand Cherokee?

There are 0 recalls and 2 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2017 Jeep Grand Cherokee

Check engine light 39Stalling 23Won't start 20Won't shift 16Headlights 13Loss of power 13Jerking 12Start-stop 12Transmission failure 12Adaptive cruise 11Engine failure 9Warning lights 9Fire or smoke 8Overheating 8Sunroof shattered 8Misfire 7Fuel pump 6Hesitation 6Key fob 6ABS 5Knocking 5Power steering loss 5Slipping 5Steering lock-up 5

All model years of the Jeep Grand Cherokee

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