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2011 Jeep Grand Cherokee: airbags did not deploy in a crash

16 of the 1,641 complaints about the 2011 Jeep Grand Cherokee describe airbags did not deploy in a crash.

owner complaints
16
of this car's complaints
1%
typical mileage
92,000
recalls
0
Is there a fix? 1 service bulletin covers this area of the car. See below

Airbags did not deploy in a crash by model year

What owners say

Filed Apr 17, 2026 · Airbags · 187,000 miles · UT · crash

The contact owned a 2011 Jeep Grand Cherokee. The contact stated that while driving 40-45 MPH, the vehicle rear-ended another Jeep vehicle stopped at the red light; however, the air bags failed to deploy. The contact mentioned that there was no brake pedal depressed in attempts to stop, therefore the vehicle was going at full speed. The windshield washer fluid warning light was flashing, and there was smoke coming from the driver's side front end of the vehicle after the crash. The contact stated that the radiator was caved in due to the impact. The contact did not sustain major injuries. The vehicle was towed and totaled by the insurance company. A police report was filed. Neither the dealer nor the manufacturer was contacted. The failure mileage was approximately 187,000. The VIN and the License plate numbers were not available.

Filed Jul 15, 2024 · Airbags · 215,000 miles · LA · crash · 2 injuries

The contact owned a 2011 Jeep Grand Cherokee. The contact stated that while her nephew was driving at 51 MPH, a drunk driver in the opposite direction nearly caused a head-on collision. The contact's nephew veered to the left, but the other driver's vehicle swiped the rear passenger door and rear quarter panel. The vehicle jerked and flipped three times before landing on its roof in a residential yard. The air bags did not deploy. The contact's nephew was unharmed, but the contact's son and a third passenger were injured. The contact's son was transported by ambulance to the hospital with a fractured neck, but the right vertebral artery was unable to be detected. The third passenger was airlifted to the hospital with a fractured sternum and internal bleeding after a plastic piece from the front passenger seat dislodged and struck the third passenger's chest. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 215,000.

Filed Mar 7, 2024 · Electrical · 110,000 miles · CA · crash

The contact owned a 2011 Jeep Cherokee. The contact stated that while driving at 45 MPH around a bend in the roadway, the vehicle inadvertently lost all motive power. As a result, the contact lost control of the vehicle, leaving the road and coming to a complete stop after colliding with a barrier wall. The air bags did not deploy. No warning lights were illuminated. A police report was filed, and no injuries were reported. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number:Â 19V813000 (Electrical System), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 110,000.

Filed Jul 20, 2023 · Airbags · MI · crash · 1 injury

I was in a head on accident with a vehicle, then a building. Traveling at approved 55 mph. My airbags did not deploy.

Filed Mar 10, 2021 · Airbags · 128,000 miles · SC · crash · 2 injuries

Tl* the contact owns a 2011 jeep grand cherokee. The contact stated while driving on the highway at 25 MPH, a vehicle drove into the contact's lane causing the contact to rear end the vehicle. The air bags failed to deploy. A police report was not filed. The contact required medical attention due to sustaining back and knee injuries. The vehicle was not drivable and was towed to the contact's residence. The vehicle was not diagnosed or repaired as of yet. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 128,000.

Filed May 28, 2019 · Electrical · 80,100 miles · IL

Tl* the contact owns a 2011 jeep grand cherokee. While driving 55 MPH in the far left lane, the vehicle began to shake violently while everything in the vehicle malfunctioned and stalled. The contact had to coast the vehicle over to the shoulder where it crashed into a ditch. There was smoke coming from the alternator and the battery warning light illuminated. The air bags did not deploy. The contact sustained no injuries. There was no one else involved in the crash. No police report was filed. The contact called tempe chrysler jeep (7975 s autoplex loop, tempe, az 85284 (480) 496-4000) where the contact was denied diagnosis and repairs. The contact mentioned that the federal safety agency campaign number: 17v435000 electrical system) was related to the failure but year vehicle was not included. The manufacturer was not made aware of the failure. The contact mentioned that there was a recall the failure mileage was 80,100. *dt

Filed Apr 18, 2019 · Airbags · 50,100 miles · IL · crash · 1 injury

Tl* the contact owned a 2011 jeep grand cherokee. While driving 30 MPH, another vehicle had a tire blow out, crashed into the front driver's side wheel of the contact's vehicle. The air bags did not deploy. The contact sustained minor injuries to the chest, back, and left arm. Medical attention was received at the hospital. A police report was filed. The vehicle was destroyed and the police had it towed to an unknown tow lot. The dealer and manufacturer were not made aware of the failure. The cause of the failure was not determined. The failure mileage was 50,100. *dt*jb *tt

Filed Aug 27, 2018 · Airbags, Brakes · 92,000 miles · LA · crash

Tl* the contact owns a 2011 jeep grand cherokee. While driving approximately 36 MPH, the contact depressed the brake pedal to the floorboard, but the vehicle failed to stop. As a result, the contact crashed into the rear of the other vehicle. The air bags failed to deploy. There were no injuries. A police report was filed. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 92,000. *tt

Filed Jul 16, 2018 · Airbags, Brakes · 52,832 miles · NJ · crash

Tl* the contact owns a 2011 jeep grand cherokee. While driving 5 MPH, the brake pedal was depressed, but the brakes failed to engage. As a result, the vehicle crashed into a building. The vehicle was then shifted into park, but the engine began to rev. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was towed to a police tow yard. The dealer and manufacturer were not notified. The failure mileage was 52,832.

Filed Nov 28, 2017 · Airbags, Brakes · 122,813 miles · MN · crash · 1 injury

Tl* the contact owned a 2011 jeep grand cherokee. While driving approximately 60 MPH and attempting to make a sudden stop by depressing the brake pedal, the brakes failed. As a result, the vehicle crashed into the rear of two other vehicles. Prior to the crash, the brake pedal was depressed to the floorboard, but the vehicle did not stop or slow down. In addition, the air bags did not deploy and the driver sustained a concussion and back injury, which required medical attention. A police report was filed. The vehicle was destroyed and towed. The cause of the failure was not diagnosed or repaired. The manufacturer and local dealer were not notified. The failure mileage was 122,813.

Filed Mar 21, 2017 · Airbags, Seat belts · TX · crash · 1 injury

2011 jeep grand cherokee overland summit. Consumer writes in regards to sudden vehicle acceleration. *ld the consumer stated the vehicle suddenly accelerated into the rear of a truck, flipped multiple times, and rolled approximately 30 feet down an embankment. The airbags did not deploy. The seat belt failed to lock causing the consumer to suffer a broken eye socket. The passenger was killed. The vehicle was totaled.

Filed Sep 27, 2016 · Transmission · 114,000 miles · PA · crash

Tl* the contact owns a 2011 jeep grand cherokee. While the gear shifter was in the park position, the vehicle rolled away in reverse and crashed into the rear of another vehicle. The air bags failed to deploy. There were no injuries and a police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 114,000.

Service bulletins that may apply

Related recalls

No recalls on record for this model year.

Questions about the 2011 Jeep Grand Cherokee no deployment

Is airbags did not deploy in a crash a common problem on the 2011 Jeep Grand Cherokee?

16 of 1,641 owner complaints about the 2011 Jeep Grand Cherokee (1%) mention airbags did not deploy in a crash. The model year with the most reports is 2004.

Is there a recall or service bulletin for this on the 2011 Jeep Grand Cherokee?

There are 0 recalls and 1 service bulletin for the same area of the car. Check them below with your VIN.

Other symptoms on the 2011 Jeep Grand Cherokee

Stalling 402Fuel pump 187Won't start 181Check engine light 80Loss of power 79Fire or smoke 58Power steering loss 52Key fob 43Brake failure 37Headlights 31Wipers 30Engine failure 25Hesitation 19Misfire 17Door locks 16Sudden acceleration 15Steering lock-up 14Warning lights 13Airbag light 12Overheating 11ABS 10Adaptive cruise 10Collision warning 9Knocking 9Jerking 9Harsh shifting 8Whining noise 8Battery drain 7Fuel smell 7Ball joint 6Grinding brakes 6Won't shift 5

All model years of the Jeep Grand Cherokee

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