The vehicle accelerated on its own unable to control or stop the vehicle
2011 Jeep Grand Cherokee: sudden unintended acceleration
15 of the 1,641 complaints about the 2011 Jeep Grand Cherokee describe sudden unintended acceleration.
- owner complaints
- 15
- of this car's complaints
- 1%
- typical mileage
- 23,300
- recalls
- 0
Sudden unintended acceleration by model year
What owners say
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at approximately 30 MPH, the brake pedal was depressed and the vehicle lunged forward. The contact stated that the RPM light and an unknown warning light were illuminated when the crash occurred. The contact stated that when the vehicle lunged forward, the front bumper of the vehicle crashed into the rear bumper of the other vehicle. The contact's vehicle came to a stop once the impact was made and damage was sustained to the front bumper and the rear bumper of the other vehicle. The vehicle was driven to a dealer where the vehicle's front bumper was repaired. The dealer was unable to determine the failure. A police report was filed and there were no injuries. The contact stated that the failure recurred while in the driveway. The contact stated that the brake pedal was depressed and the vehicle lunged forward. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. The contact also stated that the mechanics informed her that the vehicle's alignment was off and as a result the tires would wear down ina a unusual way. There is also an issue with the key fob that causes the vehicle to think that the key isn't nearby and causes the alarm to go off.
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while pulling into a parking space with the foot on the brake pedal, the vehicle suddenly experienced unintended acceleration causing the driver to lose control of the steering wheel and crashed into a building. During the crash the air bag deployed and the driver sustained injuries to the head back and neck which required medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The local dealer and manufacturer were not contacted. The VIN was not available. The failure mileage was 66,000.
Two recent events, when braking in slow traffic there was sudden acceleration with foot on brake. Even with stronger and forceful brake pressure the jeep was still moving and wanting to keep going with engine revving. Had to shift into neutral and then engine quit revving and things returned to normal. I have this jeep 10 years and am very familiar with it. Never any wrecks. No medical problems. The floor mat was not interfering with any pedals. The dealership was not aware of any recalls about this problem but they serviced the throttle-body after the first incident. This apparently was not the problem as the unintended acceleration when braking occurred a second time. In googling this problem a blog mentioned this could be the jeep brake-booster which has been recalled and was replaced on my jeep 2 years ago. Google brings up this sudden acceleration as a common search but no clear answers. I know about the toyota acceleration problem in the 1990's, that they never found or admitted anything mechanical and assumed it was granny using two feet. This is absolutely a mechanical problem with my 2011 jeep. Will take to dealership but they already said they aren't aware of this being a jeep defect. I registered this complaint with jeep customer care and they said if the dealership can't find the problem to call them back and they will work with the dealership to resolve this. They worrisome thing is they will do something for $1000 and then I have this brake/acceleration occur a 3rd time and it causes a crash!
Tl* the contact owns a 2011 jeep grand cherokee. While exiting a parking lot, the vehicle accelerated without warning. As a result, the driver crashed into another vehicle. The driver sustained foot and back injuries, but did not require medical attention. The other driver was not injured. A police report was filed. The vehicle was towed to the contact's residence. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Tl* the contact owns a 2011 jeep grand cherokee. While the contact was passing another vehicle at 70 MPH, the vehicle began to tremble and the engine lost power. On another occasion, the vehicle decelerated and accelerated on its own in traffic. In addition, the check engine indicator illuminated. The dealer was not contacted. The vehicle was taken to an independent mechanic who diagnosed that a new multi-displacement system, lifters, and cylinders were needed. The vehicle was not repaired. The manufacturer was notified and a case was filed; however, a parts specialist was not available to respond. The failure mileage was 100,005.
2011 jeep grand cherokee overland summit. Consumer writes in regards to sudden vehicle acceleration. *ld the consumer stated the vehicle suddenly accelerated into the rear of a truck, flipped multiple times, and rolled approximately 30 feet down an embankment. The airbags did not deploy. The seat belt failed to lock causing the consumer to suffer a broken eye socket. The passenger was killed. The vehicle was totaled.
On may 28, 2016 while navigating my driveway, my car suddenly accelerated forward and crashed into the back wall of my garage. Damage was done to my home and my car. I had no control over the vehicle. Hitting the brake and trying to hit the ignition button did nothing to stop the vehicle. On another occasion, about two weeks earlier, I had parked the car at walmart, pressed the brake and the ignition button to turn it off. While in park and the engine off, the vehicle lurched forward and bumped the SUV sitting in front of me. I am now afraid to drive this vehicle! I have reported this incident to my local auto dealership and chysler corp. The damage is being repaired at my cost.
Experienced unintended acceleration, at a stop or near stop when parking. Although my foot was on the break, the car lunged forward as if the accelerator had been pushed all the way down, hitting the back of a parked truck violently. Although the impact was great, the air bag did not deploy. The incident was observed by the homeowner/truck owner.
Our 2011 jeep grand cherokee has exhibited multiple instances of sudden unintended acceleration (sua). It has occurred to my wife, one of our sons who is and aerospace engineer and myself on different days at different speeds and locations. I personally have experienced it on two occasions, one of which caused a minor accident as I was backing out of a parking space, with my foot on the brake put the car in drive and it lunged forward of its own accord, there were two other people in the car and a witness outside the car who reported it just lunged and the brake lights were still on. Chrysler inspected the car, found nothing and has closed the case. I called chrysler and asked that we discuss the issue they said they found noting, fixed noting and thus the case is closed. So they are calling three people bold face liars and my concern is they did not find anything so the cause of the problem still exists and can happen again and my wife is at risk every time she gets in the car. There are over 1,000 complaints on various forums about sua instances on jeep cherokees, channel 7 news even did a segment on it a few years back. Can you please help at all on this issue? Thank you.
Tl* the contact owns a 2011 jeep grand cherokee. While traveling 30 MPH the contact attempted to accelerate but the vehicle did not respond. Seconds later, the vehicle suddenly surged forward without warning. The vehicle was taken to the dealer where the computer was adjusted. The vehicle recurred two weeks later. The current mileage was 26,536 and the failure mileage was 1000.
Tl* the contact owns a 2011 jeep grand cherokee. The contact stated that while driving 40 MPH the vehicle surged forward and the accelerator pedal depressed to the floor unexpectedly. The failure occurred a total of three times. The vehicle was not taken to have the failure diagnosed or repaired. The failure mileage was 2,000.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2011 Jeep Grand Cherokee sudden acceleration
Is sudden unintended acceleration a common problem on the 2011 Jeep Grand Cherokee?
15 of 1,641 owner complaints about the 2011 Jeep Grand Cherokee (1%) mention sudden unintended acceleration. The model year with the most reports is 1995.
Is there a recall or service bulletin for this on the 2011 Jeep Grand Cherokee?
There are 0 recalls and 1 service bulletin for the same area of the car. Check them below with your VIN.
Other symptoms on the 2011 Jeep Grand Cherokee
Stalling 402Fuel pump 187Won't start 181Check engine light 80Loss of power 79Fire or smoke 58Power steering loss 52Key fob 43Brake failure 37Headlights 31Wipers 30Engine failure 25Hesitation 19Misfire 17No deployment 16Door locks 16Steering lock-up 14Warning lights 13Airbag light 12Overheating 11ABS 10Adaptive cruise 10Collision warning 9Knocking 9Jerking 9Harsh shifting 8Whining noise 8Battery drain 7Fuel smell 7Ball joint 6Grinding brakes 6Won't shift 5
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