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2017 Jeep Grand Cherokee: sunroof shattered

8 of the 364 complaints about the 2017 Jeep Grand Cherokee describe sunroof shattered.

owner complaints
8
of this car's complaints
2%
typical mileage
28,000
recalls
0
Is there a fix? 33 service bulletins cover this area of the car. See below

Sunroof shattered by model year

What owners say

Filed Jun 13, 2025 · NY

Sun Roof shattered

Filed Feb 13, 2024 · CO

-Moon Roof glass exploded with no known cause while i was driving on the highway there were no cars in front of me, its available for inspection while waiting on the repairs. -explosion was loud and pieces of glass were trapped in the moon roof cloth, Luckily. (IF it was a hotter day out and the moon roof was opened all that glass would've exploded and could've injured the driver or even lead to the driver to cause an accident. -not that i have heard of while getting this repaired. -not yet, i'm working on getting a claim done. -no warning that the moonroof glass was going to explode

Filed Jan 13, 2023 · WY

I was driving this vehicle on a sunny 38 degree day on the highway when my front sunroof exploded. The glass was broken upwards, no rock or debris hit the glass. It spontaneously shattered.

Filed Apr 22, 2021 · 65,000 miles · ND

Sunroof exploded while driving on highway bypass at 55 MPH. No other traffic on the road. Clear day. No birds in area. Smooth road surface.

Filed Aug 13, 2019 · 4,000 miles · NJ

My sunroof exploded while driving on highway. There was no debris on the road and I am sure I was not hit by anything. Sounded like a tire blew and before I knew it glass was falling all over me and my car.

Filed Aug 6, 2019 · 38,000 miles · MI

While driving southbound on I-75 near the joslyn road exit, my sunroof glass exploded for no apparent reason. There is no overpass and there were no vehicles in front of me. Luckily my sunroof shade was closed so the broken glass all flew outside but the explosion was extremely loud and could have caused injury to myself or other drivers.

Filed May 11, 2019 · Body · 28,000 miles · MO

I was driving along a rural highway @ 65 MPH & heard a loud explosion above my head. It sounded like a gunshot. I actually ducked down in my seat looking into my rear & sideview mirrors. There was no one around me. It was partly cloudy & 60 degrees. I began hearing wind in the vehicle. I decided to stop & check things out. Looking on top of the roof I noticed a large hole in the sunroof w/broken glass lying on the shade guard. I turned around & headed towards the local dealership seeking the advise of the service manager. He & his staff were questioned about any knowledge of exploding sunroofs & their reply was no. They didn't seem to be too concerned w/my safety either! According to consumer reports.org the issue is well known within the auto industry & government regulators. According to investigations auto makers are not acknowledging or making an attempt to resolving this issue. Safety standards & regulatory oversight of sunroofs have not kept pace w/dramatic size & design changes. More needs to be done to guarantee they are safe. The bigger the expanse of glass, the harder to ensure it won't shatter. Why shattering under normal use? The vehicle/glass is just two years old. I had no idea there were any issues w/sunroofs shattering. I wouldn't purposely jeopardize my safety nor that of my passengers. There needs to be a greater public awareness. Transparency please

Filed Jul 26, 2017 · Visibility · 482 miles · AL

Brand new jeep grand cherokee with less than 500 miles, on a clear day while driving approximately 50 miles per hour, the front portion of panoramic sunroof spontaneously shattered. Sounded like a gunshot. To add insult to injury, car manufacturer claims they are not liable under warranty because I cannot prove the glass and/or design were defective. The manufacturers need to stop making panoramic roofs or else cover them under the warranty.

Questions about the 2017 Jeep Grand Cherokee sunroof shattered

Is sunroof shattered a common problem on the 2017 Jeep Grand Cherokee?

8 of 364 owner complaints about the 2017 Jeep Grand Cherokee (2%) mention sunroof shattered. The model year with the most reports is 2021.

Is there a recall or service bulletin for this on the 2017 Jeep Grand Cherokee?

There are 0 recalls and 33 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2017 Jeep Grand Cherokee

Check engine light 39Stalling 23Won't start 20Won't shift 16Headlights 13Loss of power 13Jerking 12Start-stop 12Transmission failure 12Adaptive cruise 11Engine failure 9Warning lights 9No deployment 8Fire or smoke 8Overheating 8Misfire 7Fuel pump 6Hesitation 6Key fob 6ABS 5Knocking 5Power steering loss 5Slipping 5Steering lock-up 5

All model years of the Jeep Grand Cherokee

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