Tl* the contact owns a 2002 jeep grand cherokee. The contact received a manufacturer recall for the trailer hitch, the dealer was notified and indicated that the frame and trailer hitch would need to be replaced before they would provide the recall repair. The vehicle was not repaired. The manufacturer was notified and provided no solution for longer than two years. The VIN and failure mileage were not available.
2002 Jeep Grand Cherokee body problems
13 complaints (1% of all complaints for this car). Typical mileage when it fails: 86,000. 2 crashes reported.
- owner complaints
- 13
- of this car's complaints
- 1%
- typical mileage
- 86,000
- crashes
- 2
- recalls
- 0
Which part fails
- Body5
- Frame and members2
- Body: tailgate1
- Body: hood: hinge and attachments1
- Body: hatchback/liftgate: support device/strut1
At what mileage
Complaints by mileage at the time of the problem.
Jeep Grand Cherokee body problems in other years
Related recalls
No recalls on record for this model year.
What 2002 Jeep Grand Cherokee owners say
Most recent owner complaints, unedited.
The power windows repeatedly break--won't operate. The front passenger side window motor/regulator has broken down twice. In addition, two other window operators have failed. The culprit: a white plastic half wheel that the cable goes around that operates the window. Jeep charges $500 plus to repair each time! Operating the vehicle has nothing to do with the window. It can be stationary and when you go to operate the window, it stops functioning. Please note: I purchased the vehicle new, I don't have children, and there are only 111,000 miles on the vehicle. The first window stop operating in 2010, and fourth one in 2016.
Tl* the contact owns a 2002 jeep grand cherokee. While the vehicle was parked, the contact observed that the fuel tank door was detached. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was not provided. The approximate failure mileage was 172,000.
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the passenger and driver side tie rod connecting bars were rusted to the point of corrosion and could possibly fracture. The vehicle was taken to an independent mechanic who stated that the connecting bars needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 83,551. Updated 02/18/15*lj updated 4/4/2016*js updated 08/28/2017
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that she received the federal safety agency recall campaign number: 12v527000 (air bags) over a year ago. The dealer was notified several times but the parts were not available which she considered to be a major safety issue especially since her air bag warning lamp was illuminated. The manufacturer was made aware of the problem. The vehicle was not repaired. The failure mileage was 86,000. The current mileage was 91,000. The transmission, windows, fan relay switch, and emergency brake. Also, the radiator was leaking and all of the shocks for the tail gate lift, failed. Updated 02/24/14 *jb updated 3/12/14
I was rear ended in my '02 jeep grand cherokee. My vehicle does have a manufactured installed trailer hitch. After the accident, it was apparent that the gas tank was still hit by the vehicle. The hitch did nothing to keep the vehicle from getting to the tank. There are visible graze marks where the vehicle hit the hitch and proceeded to the gas tank. Still not feeling safe from the chrysler recall that the "hitch" will prevent a fire hazard if involved in a rear end accident. Chrysler will not even look at the vehicle since it has a hitch. Photos are available upon request. *tr..updated 02/13/17 *bf updated 08/08/2017
Driving home from a soccer game with 3 kids and myself in a 2002 jeep. I was coming to a stop, when I lost control of the SUV. The frame of the jeep broke from rust. The jeep had the underside coated when it was purchased. Jeep did nothing to help solve this problem, and it had to go to the salvage yard. I will never own another jeep product. My auto body shop said the other side was almost rusted through also, so repair cost would more than it would be worth. The only thing was that moments before the break, I was going 65 on a 2 lane highway and had it broke then I would have had a really bad accident.
Jeep 2004 and down have water leakage on passenger and driver sides due to A/C. I have spoken with several jeep owners and they experience the same problem. This can cause mildew and mold (health problems) to build up which also leaves a very ugly smell. The amount of water is ridiculous that when you lift the carpet the water is visible and you need to suction out all the water. Unknown fix to this problem. I have read that the A/C system was poorly built and this problem is existent on 90% of all jeep grand cherokee laredo. It is not a drain problem from clotting and you can see the water dripping on the outside of the vehicle.
My son's 2002 jeep grand cherokee driver's seat started wobbling and then completely broke loose from the frame. He is 240 lbs and was just driving normally. Over time ... The wobbling gradually got worse. The seat completely broke loose as he was accelerating after waiting for a stop light. I removed the seat to see what was wrong and saw that both brackets that are welded to the front rod that runs parallel with the front of the drivers seat were cracked and the front bolt on the door side of the drivers seat ripped right through the flimsy metal bracket on the base of the seat. This structural defect is "life threatening." he almost fell backwards into the back seat. Had there been other cars coming at this intersection, he would not have been able to react. I checked the internet and saw that this seat/structural defect on jeeps goes back to 1999. How can the federal safety agency and jeep/chrysler ignore this problem for years? This should be a safety recall. Jeep should be held responsible for fixing this problem now. Given all the blogs related to this issue ... They sure won't win in court.
Raised hood to highest position to check oil; walked away to get rag- hood came down to closed position. Raised hood to high up position--would not remain open. Could have caused a serious injury if I had not moved away. *tr have not notified the dealer yet, posted a caution note on the dash
Questions about the 2002 Jeep Grand Cherokee body
Does the 2002 Jeep Grand Cherokee have body problems?
Owners have filed 13 complaints about the body of the 2002 Jeep Grand Cherokee, 1% of all its complaints.
At what mileage do 2002 Jeep Grand Cherokee body problems start?
The typical (median) mileage in owner complaints is 86,000 miles.
Was there a recall on the 2002 Jeep Grand Cherokee body?
There is no recall for this problem on this model year.
What year does the Jeep Grand Cherokee have the most body problems?
The Jeep Grand Cherokee model years with the most body complaints are 2005 (405 complaints), 2006 (119 complaints) and 1996 (85 complaints).
Other 2002 Jeep Grand Cherokee problems
Airbags 486Visibility 326Brakes 179Engine 172Seats 91Electrical 85Transmission 58Fuel system 57Steering 41Acceleration 38Seat belts 24Lights 21Suspension 17Wheels 12Tires 9Locks 5Driver assistance 2
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