2002 Jeep Grand Cherokee visibility problems

Filed Jan 9, 2016 · Electrical, Visibility · 117,000 miles · IN

I was driving and heat stopped flowing and A/C stopped flowing. It is winter time so the front windshield was unable to defrost, leaving the windshield foggy and hazardous to drive in.

Filed Nov 1, 2015 · Visibility · 144,000 miles · AZ

The HVAC system has many faulty issues which directly effects the ability of the defroster to operate properly if at all . The blend doors as well as the recirculating door are defective. The air ducts do not blow evenly. This causes the inability of the temperature control unit to effectively defrost the windshield while driving down the highway.

Filed Oct 11, 2015 · Visibility · 160,000 miles · WA

Blend doors broken causing no heat to driver side of the cabin. In winter driving, air is so cold it causes numbing of the drivers foot and leg which causes difficulty in moving from the accelerator to the brake. This condition occurs under all conditions, from start up to shut down. This affects the drivers ability to respond to necessary braking conditions, especially in emergency situations. Cost to repair condition is in excess of $1200.00. Research is that this condition occurs to the majority of vehicles with this make, model, and will reoccurs multiple times in the vehicles lifetime.

Filed Nov 25, 2014 · Visibility · 90,000 miles · MO

Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the vent controls failed to work upon using the button to turn on the heat. The contact stated that the vents blew cold air repeatedly. The vehicle was taken to a repair shop who diagnosed that the recirculation door assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.

Filed Feb 4, 2014 · Airbags, Body · 86,000 miles · VA

Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that she received the federal safety agency recall campaign number: 12v527000 (air bags) over a year ago. The dealer was notified several times but the parts were not available which she considered to be a major safety issue especially since her air bag warning lamp was illuminated. The manufacturer was made aware of the problem. The vehicle was not repaired. The failure mileage was 86,000. The current mileage was 91,000. The transmission, windows, fan relay switch, and emergency brake. Also, the radiator was leaking and all of the shocks for the tail gate lift, failed. Updated 02/24/14 *jb updated 3/12/14

Filed Aug 19, 2013 · Visibility · 127,000 miles · OH · fire

Tl* the contact owns a 2002 jeep grand cherokee. The contact was driving 40 MPH when the heater failed. The vehicle was inspected and it was discovered that the heater control modulator was melted. The vehicle was inspected and diagnosed as needing a replacement box. The vehicle was repaired but the failure was beginning to recur. The manufacturer was made aware of the issue. The approximate failure mileage was 127,000.

Filed Mar 28, 2013 · Visibility · 115,000 miles · MO

I have owned my 2002 jeep grand cherokee laredo for 10 years. I purchased the car new from liberty auto city in libertyville, il. At 80,000 miles, I was leaving for school when I noticed my driver side window had fallen into the door. When I tried to use the switch to raise the window, it did not work. I took this car to the dealership, they knew right away that I had a problem with the window regulator, and they fixed it to the tune of $400. The dealership knew what it was because they have fixed so many, and the novice internet surfer would be able to search out this problem and find a myriad of complaints from grand cherokee and liberty owners alike. I understand a class action lawsuit was filed in california by jeep liberty drivers, and jeep has since extended the warranty on liberty windows. Jeep reimbursed me $300 of the $400 dollars for this first incident. Now, last sunday, I was leaving my home to work the night shift at the hospital, and I noticed the passenger window was rolled all the way down - sure enough, the same thing happened to the other window. I drove to work in a snow storm with the passenger window rolled down. Now jeep will not reimburse me for the regulator, which again cost $400 to replace. Again, my new jeep dealership, fletcher auto in columbia, missouri, knew exactly what the problem was because they also have seen it often with vehicles from this time period. I urge you to act to create a recall for this known defective part that has caused significant trouble and expense. I was not in danger, but I had to be at work to cover my shift, so I drove in the storm and had to leave my car in an open air unguarded parking garage with the window down all night. I believe jeep should be held accountable for this. I apologize for not providing my VIN#, I am actually working in the hospital right now for another shift.

Filed Mar 4, 2013 · Visibility · 63,000 miles · NJ

Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the front driver, front passenger, and rear passenger side windows failed. The contact took the vehicle to a mechanic and was told that the motor for the windows failed. The vehicle was repaired. The failure mileage was 63,000 and the current mileage was 71,000.

Filed Mar 2, 2013 · Visibility · 40,000 miles · WA

The blend doors that control the heat for defrosting the windshield for safe clear visibility break about every three years. My vehicle has had this happen three times since I bought the car new. It is always the same thing the needs to be fixed. Plastic material that hold the blend doors break in the same spot. The cost averages $ 1400.00 to repair.

Filed Feb 5, 2013 · Visibility · 184,893 miles · TX · fire

Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the wiring for the air conditioning unit and the heater coil resistor overheated and burned. There was a constant smell of burning heat through the interior of the vehicle. The vehicle was taken to the dealer, who advised that there were no recalls and the resistor and wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 184,893.