This is my 4th jeep. Here is a little background on this issue. I purchased a 2002 jeep grand cherokee, the overland edition. The dealership pushed buying a used certified jeep vehicle! They mentioned the extended warranty that would take care of any issues that the jeep had during the last years of my ownership. I went in the dealership looking to purchase a new vehicle but they told me all the added benefits / value from buying from the used jeep facility! The warranty: as mentioned I purchased the warranty sold by jeep at the local dealership. The service agreement that was sold by the dealership went bankrupt! Gary miller chrysler jeep isuzu located in erie, pa sold this to me. My 1st issue was when I decided to take the vehicle in because of a vibration while driving. I was made aware that the company was bankrupt when tying to call and find out what information will be needed when I go to the local jeep dealership in kansas city. Furthermore I mentioned to the jeep dealership that pushed the contract that I am wiling to purchase the best contract to make sure I do not have an issue with my new vehicle in the future. The constant issues: I have now taken in my jeep for 6 visits! I have only included some of the payments (see the additional paperwork) but you can see a trend here. This jeep had been nothing but a problem since I purchased the vehicle! I am now stuck replacing the steering pump for the 2nd time! I have to pay for the replacement and live without a vehicle. I am out several thousand dollars and still have to take this vehicle (that jeep pushed on me) to the service shop about every 6 months. I just started driving my vehicle from the last service repair (I am getting very familiar to the local jeep dealerships) and still the item is not fixed and my jeep is leaking oil all over our company driveway. This vehicle is a lemon and the company that made the vehicle sold me a bankrupt contract.
2002 Jeep Grand Cherokee visibility complaints
Page 12 of 12: complaints 311 to 326 of 326, newest first, as owners wrote them.
Right rear passenger power window regulator failed on 10/3/05, and the window fell down. Cost to replace $370.00. While at the repair shop picking up the vehicle, the right front power window regulator failed. Regulator also had to be replaced, total for the day $725.00.
Dt: the contact states he owns a 2002 jeep grand cherokee limited. The consumer states that there was technical service bulletin 10005603 regarding the visibility:defroster/defogger system:windshield:controls/wiring. The consumer stated that he had the repairs done, but the cost was $1,357.24. He was still not satisfied with the repair of the vehicle because some of the vents pushed through a lot of air, and some of the vents pushed through a minimum amount of air. The consumer felt that this was a safety defect because it did not allow the defrosting system to work properly on the passenger's side of the vehicle. The consumer was concerned that there was no heat or air conditioning on the passenger's side. The digital control for the passenger's side of the door did not work due to the breaking of the door vents and the duct work for the defrost/defogger, air conditioner, and heating system. The consumer contacted the manufacturer, and they stated they would get back in contact with the consumer after they contacted the dealership. When the manufacturer called back, they stated there was nothing that they would do because the vehicle was over the three year, 36,000 miles warranty.*ak the transmission governor solenoid was replaced. The rotors were replaced because they were warped.
I was picking up my children from school on 8/26/05 when we had got home the kids had got out of the car and when my son shut the left passenger side door the window fell down and I had it on lock tried to get it to go back up you could here the motor but it would not take it up but it would take it down. Finally had to put a garbage bag over it until I could figure out how to get it up. Called to find out how much it would cost and they said around $300.00 but they could get it up for me for $100.00 . Then on 9/9/05 we had went out to dinner, after dinner we stopped at my parents house my older son got out to go in and when he shut the door the right passenger side window just fell down. Same thing all over again now I am at a replacement cost of around $600.00 plus whatever labor is. As I was reading under all the complaints I found that I am not the only one that has had this same problem, this is a safety problem what if there was a storm and you are driving down the road and the regulator fails what would happen? This really needs to be checked into because people have infant children that ride in the back passenger seats.
On 9/6 driver side power window regulator failed. Went to firestone for repair cost was 420 dollars. 2nd time part was replaced, first time was within warranty period. 3 days later same exact part failed in passenger side door. Car has less than 50k miles on it.
Engine light came on my jeep I took it to the dealership and they informed me the light is from a malfunction with the gas cap seal. Also the heater and A/C don't work and I had them look into it they said the main device inside the dash was malfunctioning and want to charge me over $850. Also my seat heaters don;t work anymore and again they said the heating pad failed. They refuse to repair the malfunctioning parts stating it's not cover in the warranty that ended 1 and a 1/2 month ago
Faulty dual climate control.
I own a 2002 jeep grand cherokee, in less than 3 yrs, the heating actuators and switching baffles for heat/cooling split temperature. Control has failed after this short time, which is a design issue ! Warranty did not cover the cost to repair.
Windshield wiper arm broke and had to be replaced because it was scraping the window.
Vehicle - 2002 grand jeep cherokee ltd problem - 03/14/2002, 06/27/2003 complaint - "ticking" and rattling noises from front dash and floor gear shift area when driving with and without the heat or air turned on. Was told that the blend doors were operating normally for this vehicle and there was no problem. 11/23/2004 had to bring the vehicle in for repair - heat was gone on the passengers side. I noticed that there are at least 4 other reports odi reports for this same problem. Happens when the warranty expires - I agree - what a scam !!!!
Consumer stated dual climate control failed. As a result, extremely cold air blew in.
Dual climate controlls on jeeps fail. One side of the units will not heat and only blows cold air thus making winter driving very dangerous. I believe this is a known defect that should be looked at.
2002 grand cherokee limited has a known problem with the dual climate control system. A door in the system routinely breaks or strips as soon as the vehicle has passed the manufacturers warranty end date. One side(drivers) of the system works as advertised, however the passenger side will only blow extremely cold air. The cost to rectify this anomaly is around $800 at a jeep dealership. From reading several automotive repair forums on the internet, this problem is occurring in a very high number, probably percentage of vehicles. Supposedly jeep is aware of the defective part used in the system and is not doing anything about it. At what point is an auto manufacturer required to issue a recall? Is there anything consumers can do to force the maker of the vehicle to fix defective parts?.
On dual climate controls, one side of the vent will not let hot air circulate but blows just cold air. Will not defrost on one side . After talking to other jeep owners this seems to be a commam problem.
The vehicle's front rotors and pads had to be replaced at 11,000 miles. *nm after numerous visits for the same problem the consumer was charged. The vehicle wiper blade were noisy and skipped, the dealer replaced the left wiper blade. *tc
My jeep is only a year and a half old and I already have to replace the door\regulator motor for the power window. The vehicle has only 39,000 miles and that's 3,000 more than the warranty covers. I ordered the part from the local dealer and its on a month back order. I asked the dealer if that might be a red flag that there is a problem!.
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