The A/C in my 2002 jeep grand cherokee is not working properly. It doesn't cool down, one side blows cool, the other hot, there is a fan noise and there is cold "condensation" smoke (?) that blows out at times. I have been told that the blend door motor needs to be replaced. I was quoted a parts price of $94.00 and approximately 5.2 hours worth of labor.
2002 Jeep Grand Cherokee visibility complaints
Page 10 of 12: complaints 251 to 280 of 326, newest first, as owners wrote them.
The HVAC system in my 2002 jeep grand cherokee became inoperative due to poor quality blend doors. This LED to no airflow from the system and unsafe operation of the vehicle due to no defrost/defog capability and subsequent loss of visibility out of the vehicle.
2202 jeep grand cherokee. Had only cold air on passenger side; but still had function on driver's side. Now no heat whatsoever. Cannot clear windshield. Estimate for repair at local garage $1500-1800. Told is very common with cherokees. When will someone take responsibility for this issue?
(1) none that we are aware of. Feature just stopped functioning. (2) the air conditioning and heater does not direct air flow properly. Cold air is directed to the lower passenger side vent regardless of control settings. (3) duct tape placed over passenger lower air outlet. Other: the problem started before our extended 70,000 warranty had expired but we didn't realize there was a problem until just after passing 70,000 miles. We kept trying to adjust the controls until it became obvious there was some problem with the way the controls were responding to settings. We are not sure of all the effects this problem may have, such as loss of control of other air conditioner / heater settings which may affect visibility related to the defroster/defogger system as controled by the windshield blower.
- dual climate control system on 2002 jeep grand cherokee limited failed. Cold air was blowing from one side despite the settings. Resulted in a $1200 repair at the dealership. -dashboard has a loud creaking sound coming from its underside when I turn on the ventilation. -creaking from the dash seconds after shutting the engine off.
The blend doors on my 2002 jeep grand cherokee with automatic climate control have failed. First the passenger side blend door failed and would only blow cold air, while the drivers could blow warm air. Now the drivers side blend door has failed as well and will only blow cold air. It costs over $1000 at the jeep dealership to repair a blend door since it requires complete removal of the dash assembly. The jeep dealership service technician said blend door failure is a very common occurrence with the 2002 jeep grand cherokee. This is a major problem since this the front windshield defogger becomes ineffective when the blend door is broken.
Visibility: defroster/defogger system:windshield:blower.
A/c system blows cold air only due to high failure item known to daimler-chrysler. Results in no defog during cold weather unless you want cold A/C blowing during the winter with sub-freezing temperatures. Problem can be eliminated if you buy a jeep grande cherokee in tropical climates only.
Dual climate control:passenger side has no control/blows cold air when system is activated. Cold air from all passenger vents. No heat for passenger comfort,or window defog on passenger side.
I see my first complaint about my 02 jeep grand cherokee overland. My second complaint didn't make it on the list. Since then I've have 2 more window regulators go out. Wrote letters to jeep and anyone I can think of. No responces!!! This is a very serious safety issue. We were out to dinner and the window right next to the infant car seat had fallen into the door and a very cold night it was. On our way home, the other window had fallen into the door. Now there is no way to protect the baby in the back in the baby seat strapped in with two open windows blowing cold air at him. What if his car seat would have been stolen when we were in the restaurant??? How would have we got him home safely. What if it had been raining or snowing on him all the way home?? What if I was riding alone and had been car jacked?? What if was really inclement weather affecting the inside of my vehicle all that night and not knowing that the windows had fallen into the doors??? I really don't feel safe taking the baby in the affected vehicle with me any more. Why did I pay so much money for the "valued jeep" I purchased when so much is going wrong with it. I only have 46000 miles on it now. Chrysler really needs to stand up to it's faults with their vehicles and help pay for "their" customers that trust in them!!!!!!!!!!
Regarding my 2002 jeep grand cherokee ltd....only cold air blows from heater on passenger side of car...have been told this is a very common blend door failure on this model and an extremely labor intensive, expensive repair.
Fourth time a window regulator has to be replaced.
Front passenger defroster has failed causing the front window to not defrost on the passenger side.
No heat due to blend door failure and defective HVAC system.
Defroster stopped blowing hot air, windshield fogged up, blender door on heating system needed to be replaced.
02 jeep grand cherokee blend door failure, heater and defogger failure.
Dt*: the contact stated the front passenger side power window failed to operate, and would not roll up. The vehicle was inspected by the dealer, who determined the window regulator needed to be replaced. Afterwards, the front driver side power window failed to operate. The vehicle was inspected by a dealer, who determined the window regulator needed to be replaced. The manufacturer was alerted.
Cold air blows from one side of the dash even when the heat is turned on. Defrosting/defogging of the windshield is not accomplished.
Hvac blend doors fail causing inadequate defrosting of windshield.
2002 jeep grand cherokee - climate control blend door failure. The passenger side temperature blend door failed at 53k miles. This is a known problem with all jeep grand cherokees. The failure was repaired under a self purchased (I.e non-chrysler) warranty with a $250 deductible. The warranty company would not repair the drivers side bend door, thus this repair will most likely need to be performed again.
Windshield fogs to point of zero visability. Hvac has failed - no heat from any vent. The windshield will not defrost/defog making the vehicle extremely unsafe to operate in rain and cold weather.
My jeep grand cherokee's ventilation system has a fault component which causes the vents to blow all cold or all hot air. It causes my windshield to fog up uncontrollably. The repair should really be the product of a factory recall, instead, it will cost me approx $1400 to fix this problem on my own. I know this is a major failure point on these vehicles from 1999-2004. It is a major safety concern and I am willing to file a class-action suit against daimler chrysler as a result of this failure.
Visibility: defroster/defogger system:windshield:blower.
Blower system blend door failure.
Dt*: the contact stated while driving 65 MPH on normal road conditions, the windshield defroster did not work. There were no warning lights illuminated prior to the incident. The vehicle was taken to the dealership, who determined the mid case blend needed to be replaced. The manufacturer was also contacted, who expressed the failure was not a safety feature and the repair must be covered by the contact. The contact expressed concern because a lack of visibility should be considered a safety risk and the repair was rather expensive.
Defective HVAC blend doors on jeep grand cherokees from 99-04. Under normal use these blend doors fail and require a $1800 fix that requires total disassembly of the interior of the vehicle by a trained dealer mechanic. In order to have adequate heat and cooling in my vehicle I had to pay to get it fixed.
Under normal use of my 2002 grand cherokee overland, the automatic climate controls system has started to not work properly. The problem is that when the heat is on, cold air will blow on the passenger side and the front defrost will not work properly either. I have not fixed the failure yet because the repairs cost over $800 and I can't afford it.
The defroster/defogger system has failed preventing warm air from circulating to the defrost ducts making it un-safe and in-operable to drive this vehicle in weather that would require the defroster/defogger system. Nm
Dt*: the contact stated while depressing the automatic power window control for the front passenger side window, it failed to operate, and would not roll down. Two weeks later, the front driver side window failed to operate as well in the same fashion. The dealer was alerted. Updated 2/12/2007 -
On october 13 2006, passenger side window stopped functioning, on december 4 2006, driver side window stopped functioning, it was a loud pop and the window stopped working and would slide down by itself.
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