The defrost only works 50% of the time. Did not work while driving down the highway at 65mph. This was extremely dangerous as I could not see through the windshield. The next day was working fine and a week later I had the same issue. I had the heater core replaced and the issue is still happening.
2002 Jeep Grand Cherokee visibility complaints
Page 2 of 12: complaints 11 to 40 of 326, newest first, as owners wrote them.
My AC system is faulty. Hot and cold air blows at the same time. Windows constantly fog up and I can't see. Getting blend door codes on the climate control reader.
2002 jeep grand cherokee. Consumer states problem with front window regulators *tgw the front window regulators were replaced by an authorized jeep repair facility three times in the past 14 months. The consumer stated based on owner reports, the plastic piece on the window lift mechanism that held the cable appeared to be at least part of the problem.
I as well as many other people am having problems with my power windows cords and regulators breaking I have put over $400 in one window and now have 2 more broken. Chrysler states first that because I am the 4th owner they cannot help me, then states that because of my cars year (2002) and mileage (126k) they cannot help me.
Failure causes windshield to fog up and driver cannot see roadway. All AC and heater functions fail. This is the 5th failure after repeated repairs. The vehicle is unsafe to drive.
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the dual heat system failed and would not allow the heat to circulate. The vehicle was taken to an independent mechanic where they advised him that the dual heating system needed to be replaced. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 110,000.
The defroster blows cold air randomly while driving in the winter. Causes the windshield to fog, then freeze while driving. This is a very common issue and easy fix, but requires removing the entire dashboard assembly. To replace a $5 piece of plastic. This is a common issue and a safety problem and should be covered by the dealer.
Faulty blend doors in 2002 jeep grand cherokee ltd A/C unit.
2002 jeep grand cherokee limited. May 2010 front passenger side window fell down while driving. March 2011 back driver side window fell down while driving with my 4 year old daughter on that side. Went to dealer said it would cost $800 to fix both windows. The way it sounds this is happening alot. It needs to be recalled. Had to drive 30 minutes in 20 degree weather home with daughter in car. Something things to happen asap. To much money to be spending ever 6 months to a year.
Tl*the contact owns a 2002 jeep grand cherokee. The contact stated that the heater ducts would not function correctly due to leakage in the evaporator coil. The heater core was replaced by the dealer. After the repair, moist air emitted throughout the vents causing the windows to become foggy. The contact had concern with the health and safety hazards regarding the air quality circulated throughout the vents. The failure mileage was 65,351.
Electrical system:wiring:interior/under dash. The federal safety agency campaign id number : 01v288000 my 2002 jeep grand cherokee is having electrical issues of this nature. Car lost directionals and heater/defroster, brake lights on highway. All electrical related.
Same common problem that has occurred on thousands of chrysler/jeep grand cherokee's. The blend door actuators that regulate hot and cold air fail so that heat stops working entirely. This also means the defrost stops working which is a major safety hazard when driving in wet and cold climates like the winter months in washington state. I recently drove over one of our mountain passes and could not see anything because it was snowing and I could not defrost the windshield. The repair costs $1600 at a chrysler dealership.
2002 jeep grand cherokee limited (wj), electrical wires melting at blower motor controller (resistor block) for heater /AC interior fan. Fire hazard as this circuit is hot even when the vehicle is off. Poor contact between the wire female spade connector and the blower motor controller male spade terminal caused excessive heat which resulted in the wires being charred and the blower motor controller housing melting. Device is located under the dashboard on the passenger side. I am ordering a harness and heater resistor to remedy this manufacturer defect. While my car did not catch on fire, this is clearly a fire hazard that should be addressed by the manufacturer.
Dual control A/C heater unit on the jeep grand cherokee limited stop working.
Tl* the contact owns a 2002 jeep grand cherokee overland. While driving 55 MPH with the heater engaged, the heater failed to blow from the front passenger side blower. The vehicle was taken to an authorized dealer where the dealer advised the contact that the blend air door on the front passenger side would need replacing. The contact stated that the failure caused the defrost on the passenger side to become inoperable and would decrease visibility. The vehicle was not repaired. The approximate failure mileage was 40,000 and the current mileage was 50,000.
Due to poor manufacturing and low quality parts, 1999-2004 jeep grand cherokees have been subject to breakage of interior parts controlling the heating and A/C systems, including but not limited to the blend doors and actuator. This system breakdown can occur suddenly, and can affect both the A/C and heating systems. When this occurred to my 2002 jeep grand cherokee ltd. It was in the dead of winter (dec 2009) and the weather had been extremely cold. I was unable to properly defrost my windows, causing extreme difficulty in seeing out of my windshield and right side mirror. Because of this I was often having to roll down my windows--even if it was snowing--in order to drive safely to school and work. In march I took my car to a local jeep dealership to get more information on this issue and I was told by one of the service advisor that this is a known problem in many jeeps, and is seen very frequently. Due to the problem being in the dash of the vehicle, the repair quote is over $1,300.00, and is not covered by my pre-owned vehicle protection plan with western general. Daimler-chrysler has received thousands of complaints about this issue but refuses to recall a warranty or assist jeep owners in repairing broken parts. I am not comfortable paying $1,300 and being penalized for daimler-chrysler's mistake when, if repaired with the same parts, I could be facing this same issue again very soon!
Blend doors on my 2002 jeep grand cherokee not working.
Climate control system blend door failure.
Heater/AC blend doors have detached from the shaft attached to the electric motor. The doors circulate conditioned air to the cab and are responsible for defrosting the windshield. The windshield no longer defrosts causing visibility issues during the winter months.
I don't understand how the federal safety agency can ignore the problem with the HVAC blend door assembly unit on the wj jeeps. How can having no heat and no defroster not be a safety issue. I live in maine and can not afford the estimated $1200 repair to fix this widely known defect. Try driving in 15 degree whether with snow on the roads and no defroster. Guess what happens? Your breath causes the windows to fog hence to the point on no visibility. I slid off the road after hitting a snow bank on the side because I could not see and was trying to scrape the quarter inch on frost on my window off. This is ridiculous chrysler needs to do something.
Driving along the highway when the passenger window started to go down by itself. I had some paperwork in the car and it started blowing around, causing me to become distracted and nearly hitting another car on the highway until I was able to pull over safely. The window regulator failed, which is a common problem with the jeep grand cherokee.
I have been having troubles with the blender doors closing all the time on my 2002 jeep grand cherokee limited. I have had the SUV for not even 3 years and the doors have closed 4 times already. 2 months ago they closed and it cost $1,200 to fix it, now 2 months later the doors closed again today 5/27/10. This is getting out of hand. These blender doors have a defect and chrysler is not doing anything about it.
Failure of both passenger and driver front window control mechanisms within 17 months of each other. Replacement is $545.00 each, with two hours labor ($212.00) being charged when it took less than 1 hour to complete replacement. Service was at a jeep dealership.
The heater failed in my 2002 jeep grand cherokee. This is apparently a very common problem in this model. Previously the seat heaters overheated and the power steering hose failed.
I would like someone to check into the type of product that chrysler (jeep) to be specific is using on their windows. I have a 2002/and 2003 jeep grand cherokee laredo at this time only one window is operable that being the passenger side, the other three windows have to be taped up, to stay up, the windows can not be fully secured which causes rain to enter the vehicle, and also dampness when sitting out overnight. This also occurs when driving at night, when I explained this problem to chrysler I was told this was not a safety issue I beg to differ trying to not have it raining on you when driving or coming in the other windows is a safety issue they explained that the vehicles were out of warranty I did not know there was a warranty on safety. The web site shows there are thousands of this particular model with the same problem a high power needs to step up and investigate the inferior products being used by this company chrysler wants to fall on deaf ears rather than back its product that is one reason that imports are a much more popular vehicle, though they also have some problems, but it seems that the foreign auto makers are willing to back their product they have pride in their selves unlike american mfgs.
Visibility-defrost.
Heating system in 2002 jeep grand cherokee failed. I don't have defrost, heat. Have heard of numerous complaints from other cherokee owners with the same problem.
Another blend door failure complaint. Passenger side went out and not only does it affect the defrosting ability on that side of the windshield, a passenger has no heat either. Blows cold air all the time. Chrysler has known about this problem with the cheap plastic parts used to manufacture the units but don't take responsibility for doing the right thing and fixing them for free. My jeep had less than 50k on it when the failure occurred. I will never buy another chrysler product. They are despicable.
The heater / defroster stopped blowing hot air out on both passenger and driver's side of vehicle causing dangerous conditions while driving in cold conditions. I live in colorado and the other day even the inside rear view mirror was frozen and was no use.
Jeep grand cherokee blend doors. That all I have to say. The blend doors are junk. They break in every jeep gc. It's a 1500 dollar job that chrysler is aware of. It happens in all jeeps. The doors break, leaving the passenger compartment with no heat. Chrysler is aware of this problem. They have issued a tech bulletin, but still they do not recall this part. This is '!@#$%. They know about the problem. Fix it for the consumer already!
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