Hvac unit in my jeep wj, 2002, broke. Determined to be blend door and recirculation door malfunction. Common problem with very expensive repair!!!
2002 Jeep Grand Cherokee visibility complaints
Page 5 of 12: complaints 101 to 130 of 326, newest first, as owners wrote them.
Repeated climate control blend door failure on 2002 jeep grand cherokee.
Blend door failure in 2002 jeep grand cherokee. May 19, 2008.
Jeep blend door break - visibility problem because of defroster.
Passenger side HVAC blows cold air only.
I own a 2002 jeep grand cherokee limited and it is equipped with dual climate control. I've noticed a funny noise coming from the bottom of the dash it almost sounds like a twisting or a clapping noise. Just recently I needed to turn on my heater because it was really cold out and for some reason although the temp was set all the way too high it was still blowing cold air from the driver side. However, the passenger side still worked fine. I bought this vehicle used and I know it will cost way more than I can ever afford for this repair. I have investigated this issue and understand that the problem is imminent to jeep owners. I understand that the company feels it is not a safety issue but a luxury. However it is for most of us that own a SUV it is because we need to transport our families comfortably. For that is what they advertise. I have a new born child and I think it is ridicules I can not transport her in my jeep because it is to cold for her and she would be at risk of getting pneumonia, because the chrysler corporation has failed to take care of their customers. Please help us in making the company fix their inadequate climate control problem and live up to their expectations.
While rolling up driver side front window, heard a loud noise within car door. Window then fell into door and would not go back up. Informed by dealer that the regulator was broken. Service dept stated that this happens frequently because the part is made of plastic. Was charged $295 for replacement part. Exact same thing happened to my brother, who also owns a 2002 jeep grand cherokee, two months ago.
Blend doors on the HVAC system have failed. Passenger side only blows cold air. A common problem on these jeeps.
Tl*the contact owns a 2002 jeep grand cherokee. On august 11, 2005, the front passenger side window regulator failed. The window was up at the time of the failure. Approximately one year later, the driver side window regulator failed. The window was up at the time of the failure and the contact could hear a popping sound before the failure occurred. A few months later, the rear driver side window failed in the same manner. The dealer repaired all the window failures. On september 17, 2007 the rear driver side window failed again. The contact has all the repair orders for the failures. The failure mileage was 50,745 and current mileage was 79,362.
Heat stopped working on the passenger side of my vehicle. Now there seems to be little to no heat on the driver's side. I was told that this has been an issue with the jeep grand cherokee line, and yet nothing is done about it. Of course this always seems to happen after the warranty has expired. I have yet to pursue repairs as this will cost me almost $500.
My passenger side heat is blowing cold air and I understand this is a common problem. It has been repaired before and I'm not going to pay anther $900 because its jeeps fault.
The blend doors on my 2002 grand jeep cherokee have broken and no heat to defroster or to interior car. Jeep mixed problem in 2004 models but refuses to issue a recall. This is a major problem/safety issue since windshield will not defrost and cause potential accident. Many people have left messages to your website about this over the yrs. Why are you not doing anything? Does someone have to die first? I guess so. Thanks .
The heater blower blows very cold air on passenger side. Very poor defrosting on windshield even with the temperature setting on max.
Cold air blowing from passenger side vents and windshield defroster regardless of control or temp settings. Driver side temp adjustments work properly, but passenger side and windshield defroster controls do not provide any heat. Windshield does not defrost, as temp mix is not functioning for passenger vents or for windshield defroster. Problem has not been resolved.
I own a 2002 jeep grand cherokee overland with 44,500 miles. The events leading up to the failure of the ventilation system were (1) rapid fogging of front windshield,(2) fogging of front passenger windows,(3) failure of passenger heat while still maintaining driver heat function, and (4) only cold air release on passenger side of jeep. Consequently,(1) the windshield and front windows do not defog, and (2) no heat whatsoever comes from the passenger side floor and dashboard ventilation system. In addition to the fogging there is a leak of antifreeze, hazardous material, coming into the vehicle driver and passenger areas, due to defective heater core. To correct this problem, a "blend air door" is necessary and a new heater core at a cost of approximately $1,700 inclusive of 7 hours of labor. According to the certified service department at the local jeep dealer and online forums, this has become a very common problem for 2000-2004 jeep grand cherokee limiteds/overlands with dual zone ventilation systems.
I purchased my 2002 jeep grand cherokee limited 2 years ago, and 6 months ago, the passenger side blend door actuator died as well as broke the blend door itself upon inspection. This is a problem as it takes removal of the entire dashboard, draining and refilling the AC system and draining and refilling the antifreeze. I spent greater than 10 hours working on the problem. This is not just an isolated incident as there are entire websites set up to help fix the problem (http://www.wjjeeps.com/hvac_sub_assembly.htm). There are numerous message boards relating this problem, and even a company who sells a metal replacement to the plastic part.
Blend air doors broken. Blow cold air all the time.
The blend door on my jeep grand cherokee stopped working all of a sudden and now I need to replace them which is going to cost hundreds of dollars.
Faulty window regulators in 2002 grand jeep cherokee. Chrysler paid for the second window but refuses to pay for the first one after receipt was requested and provided. Very common problem with this model according to the dealer but chrysler has refused to issue a recall. Window drops down and creates a safety issue.
Problem started right after I purchased my 2002 jeep grand cherokee limited in oct 2006. Passenger side heat vents started blowing really cold air. Took it to a mechanic..he said the blend doors were bad. It was not covered under warranty. Well I got the dealership I bought the jeep from to pay for it which was around $900. Well then in jan 2008 my heat started turning on and off by itself. Finally yesterday 1/30/08 my heat just stopped working. I called my warranty provider..of course this is not covered. I called jeep dealership said it will cost $1200 to fix the everything. It is -24 degrees outside and my window keeps fogging up then freezing..a total safety issue. I do not have this type of money to fix it. I have called chrysler and I did not get anywhere with them. Same voice recorded message. I have looked over and over to see if this problem with the heat was common and it is really common for 2002 jgc limited. Someone needs to do something. This is totally uncalled for.
No heat on passenger side. Recirculation does not work. Blower fan intermittent. Repairs are too costly...estimated to be $1,500.
Defroster / defogger failed to produce warm air resulting in restricted visibility. Dealer had to replace the "blend doors" within the defrost / heater system. Cost of repairs was $1100+. Visibility: defroster/defogger system:windshield:blower.
Heating/AC non-functioning. Blows only cold air. Jeep grand cherokee 2002. Started @ 75,000 mi with only cold air on passenger side, 1 year later only cold air both sides. Jeep dealer wants $1200 to replace a "blend door" behind the glove compartment. Many other jeep owners with same problem.
I want complain about HVAC system in myjeep grand cherokee overland 2002, I bought a car on 19.11.2007 and one week after I ve got cold air only and no heat /passenger and driver side/, outside -2 and after one hour driving temp inside +1 , so if im planning to go to centre of europe where in middle of january is about - 15 than I will be frozen over,that my first wj but I really disappointed when I heard that repair of this item in uk cost 1200 pounds!!!!!!!!!!!car done approx 48000 miles so im really anxious to think what would be happening when he reach 100,000.....my god!
Blend door mechanism broke numerous times, blower motor resistor burnt up twice.
Passenger-side A/C blend door is broken.
When heat is on, cold air blows from the passenger side. I believe the passenger side blend door is broken. I believe this is a factory/design problem and it affects the defogger and visibility. Estimates over $1,000 to repair.
Heat doesn't work at all and the ventilation system creaks loudly.
Blend door failure 2002 jeep grand cherokee, cold air comes in on passenger side around glove box. Can not turn heater on high, if you do heater turns off because of resister that has been replaced once already(had to wait for the part because of back order, imagine that). Winter weather - cold outside, warm bodies in jeep, windows fog, no visibility!! Leave jeep sit outside with fog on windows - scrape ice (which once was fog) off the inside of windows. This is a problem that needs attention by jeep. Does someone have to loose their life before this gets addressed by anyone!! I understand that this part(s) are replaced and keep going out. At $1500 to fix each time, how can anyone afford to drive the jeep gc.
Broken blend doors and actuator in heating system on 2002 jeep grand cherokee.
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