Heater no longer working.. Dealer found to be "faulty blend door" and "recir door". The issue causes windows to fog making it difficult to see while driving. I was quoted $1200-1600 to have repaired at dealer.. It's too expensive as I'm on a very limited budget... But very concerned about the safety of this vehicle
2002 Jeep Grand Cherokee visibility complaints
Page 11 of 12: complaints 281 to 310 of 326, newest first, as owners wrote them.
Failed HVAC blender doors have caused vehicle to lose heat functionality. This is causing the car to be unable to defrost so during poor weather conditions the vehicle is unusable.
Without any warning and before I knew of its commonality I noticed my defroster not able to keep up and then I had no heat from any vents..blend door failure in 2002 jeep grand cherokee, no heat at all out of any vents, terrible defroster function, very difficult to gain visibility in any inclement weather... I repaired it myself to a cost of $300 or so and around ten hours labor, all with oem chrysler parts, then one year later another failure of the same parts....
Blend door in the ventilation system failed after only 40k miles, causing cold air to blow through the vents on the passenger side, even when the heat was on. Cost of repair was ~ $900 parts and labor.
Power window regulators have failed on all four windows on my 2002 jeep grand cherokee. I know that I am not the only one with this problem, and if enough people have been affected, hopefully the federal safety agency will pressure the manufacturer into recalling these vehicles.
My jeep grand cherokee has a bad ventilation system. This is a manufacturing defect which affects all jeep grand cherokee's manufactured with auto climate controls from 1999-2004. I have had to bring mine in for repair twice now, and it has once again failed. The levers in the ventilation ducts have plastic components which, over time, break down and crack causing cold-only or hot-only air to blow from the vents. This issue causes major fogging of the windshield at times depending upon how the levers get stuck, which is a serious and major safety concern- I have to pull over and wipe the windshield down so I can see. I lead a group comprised of over 1000 people who have formed expressly as a result of this matter; all of our vehicles are ailing, and rest assured, there are thousands more out there with this problem who probably aren't even aware our group united against daimler chrysler even exists. It would be in dc's best interest to issue a recall or settlement agreement before this turns into another class-action suit like they experienced with the 99-03 jeep grand cherokee brake rotor/caliper matter earlier in the year.
Blend door assembly and heater core failed on 2002 jeep grand cherokee. Resulted in loss of defroster for front winshield which resulted in loss of vision through windshield. Replaced heater core, blend door assembly, actuator, and recirculation door assembly.
2002 grand cherokee dual climate control lost heat in both zones. *ts the consumer stated the problem was due to the weak blend and recirculation doors in the HVAC system. The doors are turned by a motor attached to the bottom of the door at the end of a hinge shaft. The motor stops turning when there is enough physical resistance from the door stopping against its housing. This puts stress on the shaft/door junction and over time strips the shaft so that it spins almost independently of the door. The motor then experiences little resistance and keeps turning.
Several months ago I lost heat on the passengers side in my 2002 jeep grand cherokee limited 4x4 sport utility 4dr. I had been trying to save up some money to go have this fixed,and had been searching all over the internet looking on jeep' websites even, trying to figure out what was wrong with my jeep. Then on friday, november 10, 2006, the driver side heat quit working during a snow storm. I left work about 5:00 pm and it was snowing and starting to freeze. The windows werent getting foggy or anything they where just icing up it got to the point where I could only see out of a little spot right where the fan blew on the window. I went 35 MPH on a 65 MPH speed zone because oncoming traffic would temporarily blind me. I don't live in florida, I live in montana. What are people around here suppose to do when this happens to them. Stop on the side of the road to scrape the ice of their windows, as another vehicle plows over them, due to the icy road conditions. In montana we have long commutes, some people drive from red lodge all the way to billings. It takes an hour and to 2 hours depending on the weather. We don't have taxis. This problem can happen at any time. This may not be a problem to people in a warmer climate, but it is to people up north. A very common problem in 1999-2004 model grand cherokees has been weak blend and recirculation doors in the HVAC systems. In january of 2004 jeep issued an informational tsb (#24-001-04) which introduced newly designed sub assemblies. Www.wjjeeps.com I have found the items, the repair instructions and the tsb # on this website http://www.wjjeeps.com/hvac_sub_assembly.htm and there is still no recall on it. This is a threatening problem to jeeps consumers, especially the ones in colder climates. I can't afford jeeps mistakes, whether it's financially for physical.
On 10-30-06 the driver side window of my 2002 jeep grand cherokee failed. I was informed by the dealer that it was probably a regulator and the cost would be approximately $550.00. The jeep has 33,000 mile on it and has a 7 year 70,000 mile warranty, the dealer stated that the part was not covered by the warranty. I had it replaced at superior window glass, the part and labor costs were $343.00. This should have been covered by daimler chrysler corporation.
Front drivers side window regulator failed and window fell into door.
I bought my 2002 jeep grand cherokee new. Since that time I have had to replace the regulator in the window mechanism three times. The front driver's side window went out while the vehicle was still under warranty. The front passenger side window went out after three years and the rear driver's side window went out six months later. In all cases when this happened the window falls down into the door and will not stay in the up position. The last time it happened was during a freezing rain storm with my 16-month old in the back seat. Not being able to keep a window closed is a hazard in many ways. Things can blow into the vehicle, things can blow out of the vehicle into the roadway, etc. When I mentioned to the dealer that replaced the most recent regulator that three of the same component going out was a little more than a coincidence, he agreed and said their shop had replaced quite a few of those lately. I have literally rolled down the back window less than 20 times ever since having the vehicle so I know it is not "wear and tear." this is obviously a component defect.
2002 jeep grand cherokee. Steering wheel began making strange sounds. Steering gear and associated parts were replaced. Shortly after, strange sounds returned, the steering began to become completely unassisted at low speeds for a brief second. The problem causes quite a scare and causes temporary loss of control. This is associated with low speed idle. Damage is imminent without repair. This problem is well documented among jeep chat rooms. Second well documented problem among jeep owners. Faulty power window units that fail without warning and cause window to be stuck up or down. This causes driver to be forced to drive with open non responding windows in a variety of weather conditions, obvious safety and health hazard. Third chronic hazard well known to jeep owners as well as jeep. The blend doors on A/C consistently fail right after warranty period. This causes a failure of the defroster and obvious danger, as well as drivers are forced to drive with constant unheated airflow until costly repair. Jeep is well aware of these problems but refuses to acknowledge a consistent problem and offer correction for all affected vehicles.
Failure of heating system on passenger side of vehicle. The failure of a blend door caused only cold air to be sent to all passenger side air discharges which include the windshield defroster. On cool morning the passenger side windshield would not clear completely of dew, this problem could severely compromise sight out of the right side in the winter months. Several web sites that were visited while researching cause indicated that this is a common problem and parts have been upgraded, also stated that due to labor involved that it was a very costly repair. Some people writing in to these sites indicated that repairs would no be made. Individual driving as well as the rest of the public that are on the roadways with the affected vehicles.
Dt*: the contact stated the passenger side front and rear and the driver side front power windows slid down on their own and would not come back up. There was a broken white plastic piece noted inside the window. The contact replaced the driver side front window. The dealership was contacted. Additionally, once while driving on a dry highway at 60 MPH, the cruise control was set at 60 MPH; when the contact depressed the brake, the cruise control did not deactivate and accelerated until the gas pedal went to the floor. The contact applied the brake again and the vehicle slowed to a stop.
After reading almost all complaints with other 2002 jeep grand cherokees, I have to put in my two cents worth. I can relate to almost every complaint that there is. I just had both my front left and right window regulators replaced a month and a half apart, one just today at $327.00 with my employee discount. (I work for a car dealership) last month, I have had almost $500.00 worth of repairs for my power steering pump problems. I have had my brake rotors turned and resurfaced and am in need of doing it again. Then on the other hand, I have experienced problems with my dual control panel not working correctly which I have not have repaired yet because I don't have the money for that one and didn't know at the time that it was a problem. Then when my jeep was under warranty I have had the air conditioner compressor replaced, new battery(for hard or no starting), amongst other repairs that I can't think of at the moment. I have also been experiencing hard starts with my truck and also the transmission not engaging or jumping (accelerating) while switching gears that the jeep dealer has not been able to recognize as a problem. I feel that those new chrysler commercials are not up to par as american and german engineering. Those germans know how to build vehicles in the first place and help repair them as the problem seem necessary.
I shut the passenger door and my window fell. This is the third time this year for this to happen. First it was the driver side and then the driver side passenger window. The guy at the jeep place said that this is a common failure with the grand cherokee. This is $450 for each time.
I have a 2002 jeep grand cherokee and I have now had the third different power window failure since I bought the vehicle new. The window, when fails, falls down in its track and on one occasion happened while I was driving and it startled me. I have spent hundreds of dollars on the previous two failures only now to have a third failure. Both front windows failed and now the rear left has failed.
2002 jeep cherokee, driver and passenger side window regulators failed. The driver side regulator had to be replaced twice. *kb *nm***nar***
Drivers and passenger side windows have fell inside the door while parked. Chrysler needs to replace this defective part that controls the window. When this happens it leaves your car unprotected to thieves and weather conditions.
Cold air began coming from the vents side of the glove compartment when the heater was on. Dealer found the air conditioner/heater blend doors that direct the air had broken. A plastic part that directs the doors had broken. Dealer technicians said they have repaired several vehicles with this problem.
Front passenger side electric window cable broke. Window would not move and then fell inside of door. Dealer stated that this is a common problem. Approximately one year ago same problem happened with driver side front window.
My jeep seems to be in need of a heater core replacement which is expensive to fix from what I understand. I feel that this is a major safety issue because everytime we get in the car to drive, the windshield is completely fogged up, the defroster doesn't work, heater doesn't work, but the A/C does. I constantly have to fill up the antifreeze, and I cant help but wonder if the fumes being emitted from the windshield are hazardous to me and my family? It is so hard to see through the window at any time of the day because even when you wipe the fog off, it comes right back. I fear getting into an accident with my wife and kids in the car. We contacted worthington dodge of carlsbad, who referred us to daimler chrysler since we have the extended warranty through them. They told us that it is not a common problem, nor is it a safety issue, and they basically told us :oh well, we wont cover it, and get it fixed yourself."
My 2002 jeep grand cherokee has only 55k miles on it and the door\regulator motor for the drivers side and passenger side windows broke. I was informed that this is a common occurrence with jeeps. This is not normal that there are failures of this type. It is 650 dollars to replace both door regulators. This issue needs to be resolved.
Duel climate control doors not working no heat on passenger side or on driver side. Windows fog up and make for dangerous driving conditions. Cost 1500.00 to repair and fix. At the dealership they have seen between 8-10 of these since october 2005 and it is only february 2006. When I called jeep about the problem the customer service person told me he was "setting me straight" and that he didn't care if I was a customer again. He would not let me talk to a supervisor and he hung up the phone on me.
I was driving on sr 70 when I felt my jeep slugging then I looked at the gauge and noticed that it was all the way to the boiling point. Then I pulled over to the side of the road because I wasn't sure what had happened. Called my dad he came and looked at my jeep and found that the fan had busted we had been able to put enough water in it to get it to wal-mart where we came to the conclusion that it had a hole in the radiator. There was pieces everywhere from the shroud. The next day had it towed to firkins in bradenton it was out of warranty so I ended up paying $1131.45 for this to be fixed. Now ever since this has been fixed my check engine light comes on for awhile then goes off. This happened with the fan on 8/17/04 now both power windows in the back are not working just the other day my son got out of the jeep shut the door and down came the window neither of the back windows work had it checked out and it will cost me 300.00 per window for the bearings what is going to happen next the front ones. I thought when I bought this brand I was getting a good value but turns out all I have had is a nightmare.
Heater blend door inoperable. My pregnant wife and I were driving in the mountains near big bear, california . It was about 30 degrees that morning and the heater didn't work. It actually blew cold air on the windshield, and it froze blocking our view when we ran off the road. We could have been killed.
Dt: the contact stated the heater and defroster on the passenger's side of the vehicle was not working. There was no heat coming from any of the vents on the passenger's side. The dealership diagnosed the problem as being the actuator door. The dealership stated this was not a safety issue and offered no free repair. This was not covered under the extended warranty .therefore , no repairs have been made.
Dt: the contact complained about a problem with the window glass . The windows were off track and the glass dropped down inside the door compartment. He took the vehicle to a dealer. The windows were repaired at the contact's expense.
Mid summer my driver side window fell down, I thought with the help of my 5 year old son. The dealer charged me $500 to replace the power window actuator. Today, my passenger window fell also. I'm on disability, haven't worked in almost a year - how can I afford to fix this same problem again? I'm glad to see I'm not the only one.
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