Front driver side window went down and was covered under warranty. Now all three remaining windows are down. All three went within the same month. This is obviously a factory defective problem and very expensive. Chrysler should recall and cover this issue at their expense.
2002 Jeep Grand Cherokee visibility complaints
Page 4 of 12: complaints 71 to 100 of 326, newest first, as owners wrote them.
I was getting ready to go to work. It was cold and I needed to turn on the heat. I turned the heat on and all I got was cold air, the entire 30 miles that it takes for me to get to work. Took it to the dealership and they told me that it was my blend doors and that it would cost $1500.
I own a 2002 jeep grand cherokee limited v8. Since I have owned the vehicle I have been battling with no heat. There is a problem with the blend door that comes with the dual module heating and cooling system. I sell homes and people do not get loans if there is no heat in the house. It is considered uninhibitedly. What do I say to my 2 year old when they want to be warm while driving anywhere in the cold months. Their are to many people with the same problem with the same vehicles. A recall is mandatory.
Prior to the problem the vehicle performed as designed and then suddenly a snap noise came from the dash area and then the windows fogged while I was driving. The failure was a plastic component of the climate control vent system and the consequences are no heating of the drivers compartment and compromised comfort & visibility while driving. The only solution that the jeep dealer offers is to replace the badly designed expensive parts with equally inferior expensive oem replacement parts which are inevitably going to break again. Diagnostic / repair quote $1600.00 I sought advice / info regarding my problem and discovered on my own a company in texas which makes a reliable / permanent solution for the jeep grand cherokee poorly designed dual control vent & recirc systems. I bought an after mkt repair kit from a texas co. Heatertreater.com for $225. The superior designed parts are impervious to breakage like the oem jeep components and will not repeat this trouble in my vehicle like the original parts. Please review heatertreater.com as useful info as to how jeep engineers should have built it and to see demonstration of the problem. My old parts are available for you to review.
Blend doors failed on 2002 jeep grand cherokee. Cannot get heat, defrost windows, etc. This happen to our jeep at 80,000 miles, but I have heard from many jeep owners with the same problem, some happening as soon as 40,000 miles. This is clearly a manufacturing defect and is a safety issue if one cannot properly defrost windows. Cost is $1,200 to repair per dealership.
No heat, poor defroster performance. Was told the problem is the heater blend door has failed and the cost is around $`1,800.00 to repair. I started last winter with no head on the passenger side, now there is no heat on either side. Defrosters not properly clearing windshield.
Blend door actuator failure, safety issue!! No visibility!!! No heat on passenger side.
Apparently there is a huge number of jeep grand cherokee owners with defective blend door actuators. I am one of them. I own a 2002 jeep grand cherokee limited and have no heat on my passenger side. No defrost, big safety issue. Dealer quotes over $1,000 to repair. I can't afford that!
Inability to see through the windshield due to excessive moisture on windshield and unable to clear windshield.
In the fall of 2007, the heat on the passenger side of 2002 jeep grand cherokee stopped working. I did some online research and this problem was so common that I easily found plenty of people with the exact same problem that were able to self-diagnose the problem using the jeeps internal computer to output the system faults. Using the same method to enter the azc self-diagnostic mode, the climate control display output the system fault codes 52-54-56. Since most of the consumers I've run into with this problem get that exact code, or have had the same problem diagnosed by a jeep dealership service department, I already know that it will cost anywhere from $1000+ to be repaired, the majority of it being labor as the entire instrument panel assembly has to be removed. To address this problem, daimler-chrysler released tsb 2400104 - new HVAC sub-assembly replaces blend or recirc door components. Each new sub-assembly consists of several individual components. The new sub-assemblies improve component reliability. It is recommended that the respective sub-assembly be installed if a blend air door(s), a recirculation door, a door link, or a sub-assembly housing requires replacement. These new parts cost less than $200 according to the bulletin, but I find it hard to believe that daimler-chrysler expects their customers to pick up the tab on a design flaw. Especially a design flaw that is so labor intensive that even though the parts are less than $200, the final bill will be more than $1,000. A job so consuming that it wouldn't be wise to have it serviced by anything but a jeep service technician. Not to mention some repair shops wont even take on the job due to the time and possible accountability of such a project. This is a major safety issue; not only because you lose the ability to defrost but of the effects extreme cold can have on a body too. The nhtsb needs to address this with daimler chrylser.
My 2002 grand cherokee suddenly has no heat. The defroster works randomly and sometimes shuts down only blowing cold, outside air causing the window to fog up with no warning. After researching this issue online there are thousands of complaints about this, the dealer fix is to take off the dash ($1000+ in labor) to fix a $20 part. There are parts available online to do the fix yourself for $100. Seems to me that not only does jeep know there is a factory default with their jeeps, they rip people off by charging exorbitant amounts of $$ to fix something simple. I searched through your database and there are pages and pages of complaints for the same issue. At this point I am going to fix it myself because I cant go through the winter without heat, but im sure as heck not going to take it to the dealer and get charged $2500. And im definitely never buying another gm car again.
The A/C, and heater does not work properly!!! On my 2002 jeep grand cherokee limited (wj), the heat does not work on the drivers side, there is a flap under the dash that is jammed shut, so the heat only works on one side!!! I got a quote to get this problem repaired, and it was 800-1200 minimum!!!!
2002 jeep grand cherokee blend door actuator broken and defrosted is now disabled I can not see.
This is in regards to the blend door issue on jeep grand cherokee models that have the dual climate control. The fact that this issue is imminent in nearly every one of these vehicles is disturbing enough in itself, but what is downright unacceptable is that the average cost to repair ranges from 1000.00-1300.00!! This issue is so prevalent that 3 different jeep site forums have had so many jeep owners bring this up that it has become a posted issue. I have recently purchased a 2002 model and, knock on wood, have not experienced this issue. I believe it actually may have already been taken care of, but in the event that I am wrong, I can only hope and pray that dc/jeep has stepped up and done what is right, and, at the very least, as a recall/tsb, covers a large portion of this repair.
Visibility: defroster/defogger system:windshield:blower.
The car does not blow heat on the passenger side. Apparently there is a well known problem with the blend doors and the actuators. It is very dangerous in the winter when the right side of the jeep does not defrost because no worm air blows out. No visibility.
Two years ago my passenger side heat stop working. When I took it to the dealer, they stated that it was not cover by any warranty and it would cost $1500.00 to repair. So the put tape over those vents and only had the driver side working. Last may my driver side stop blowing hot air also. Took back to the dealer, guess what it will cost $1200.00. I'm tried of this, jeep should have a recall!
I bought my 2002 jeep grand cherokee used with 51,249 miles I found out after 30 days that my blend door needed to be changed out the dealer where I purchased it was kind enough to split the cost 50% my part $492. Now it has gone out again and you would have thought that it would last more than 2 years what can I do besides trade it in.
When blower motor turned on high panel under passenger side under dash getting extremely hot. Removed paneling under dash and wires are melting, too hot to touch! Extreme fire hazard!!!! Huge liability!! Scared to even turn on blower motor any more due to possibility of fire. During current rain storm unable to get windows defogged to see to drive had to pull off to side of road.
Brought my 02 jeep grand cherokee in november 2007 had problems with the heat mode blowing cold out the passenger side vents. To stop this and make the passenger side feel the heat I had to tape up the vents on the passenger side. Well summer of 2008 began so I remove the tape from the vents. With the AC on the air flow was weak the as was recharged the driver side blew cold, but passenger side was weak. Around august turn on the AC nothing but a very weak airflow from both sides. The possible villains blend air doors and the air recirculation door. Cost from dealer to repair 1,000.00 to 1,200.00 the winter of 2008/ 2009 is approaching no heat and *no defrost. Could get dangerous. Pleas help!!!!!!!!
In the fall of 2006, the heat in my 2002 jeep grand cherokee stopped working. I did some online research and this problem was so common that I easily found plenty of people with the exact same problem that were able to self-diagnose the problem using the jeep's internal computer to output the system faults. Using the same method to enter the azc self-diagnostic mode, the climate control display outputted the system fault codes 52-54-56. Since most of the consumers I've run into with this problem get that exact code, or have had the same problem diagnosed by a jeep dealership service department, I already know that it will cost anywhere from $1000+ to be repaired, the majority of it being labor as the entire instrument panel assembly has to be removed. To address this problem, daimler-chrysler released tsb 2400104 - new HVAC sub-assembly replaces blend or recirc door components. Each new sub-assembly consists of several individual components. The new sub-assemblies improve component reliability. It is recommended that the respective sub-assembly be installed if a blend air door(s), a recirculation door, a door link, or a sub-assembly housing requires replacement. These new parts cost less than $200 according to the bulletin, but I find it hard to believe that daimler-chrysler expects their customers to pick up the tab on a design flaw. Especially a design flaw that is so labor intensive that even though the parts are less than $200, the final bill will be more than $1,000. A job so consuming that it wouldn't be wise to have it serviced by anything but a jeep service technician. Not to mention some repair shops won't even take on the job due to the time and possible accountability of such a project. To make a vehicle where the heat does not work correctly is unacceptable and most likely dangerous. Not only because of the effects extreme cold can have on a body, but also due to the heat being used for defrosting. It cost $884.00 to repair.
Tl*the contact owns a 2002 jeep grand cherokee. While driving at an unknown speed, the seat frame spontaneously failed and allowed the seat to suddenly retract backwards. The failure increased the risk of a crash. The dealer stated that the entire seat frame needed to be replaced at the cost of over $400. He is in the process of having the seats repaired. Secondly, the power windows worked intermittently. The dealer replaced the window regulators. Thirdly, he noticed that fluid from the heater coil leaked into the front passenger side of the vehicle. The manufacturer would not assume any responsibility for the repair because the vehicle exceeded the warranty. The failure and current mileages were 94,000.
2002 jeep grand cherokee. Blower controller connector is overheating and melting connector and now not working. Replacement with new connector is possible from dealer with morpar repair kit #05102406aa . However... This does not fix the problem as it will happen again and again. This is due to strain on the blower motor drawing high amps because the common problem with this jeep is with the AC "blend doors" which was the first problem for me....as with many jeep cherokee owners. It costs over $1000 to fix a simple problem with the blend door because the entire dash has to be removed! So, the blend doors are a common problem with an expensive fix, and if you don't fix it, the blower motor and controller will overheat, leaving you with no air control to remove moisture in damp weather. The controller could overheat, possibly cause a fire, or if the controller and blower don't work, you have no way of clearing foggy windows....bad thing! Very frustrated as this should be part of a major recall. Why should so many jeep owners have to pay for a simple, yet expensive fix?
3 out for 4 regulators had to be replaced on my 2002 grand jeep.
Blend and recirculation door failures in HVAC unit. Failure is extremely common, and costs over $1,000 in repairs.
Air conditioning blower would quit working. Found a jeep forum on line. Determined the problem was the blower motor resistor wiring connections overheating. This is a very common problem with these grand cherokees. Seems like jeep should have done a recall.
2002 jeep grand cherokee limited (v8) went out to car this morning and driver side windows was half down in door - tried to roll it up - nothing. Window then fell into door frame completely - regulator problem with plastic part.
Visibility: defroster/defogger system:windshield:blower having a visibility problem with the heater/airconditiong in car heating/airconditioning not clearing windshield. *tr __________________
Blend door failure on '02 grand cherokee.
The heat on the passenger side of the jeep is blowing cold air in winter, even when it is set to maximum heat. The dealer told me that there is a service bulletin on the blend door and they want over $700 dollars to fix it. My question is if they know there is a problem with it from design how come they don't fix it for free and why should I pay for it when they knew they sold me a bad design. Also now the AC is blowing hot air and they are telling me it is the same problem with the blend doors. This is a safety issue since in the winter I can not defrost the front windshield and have to pull over to clean the ice and fog build up from inside the window.
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