Heater/air conditioner ventilation system not functioning properly. Just stopped working. Would not direct heat/air to all vents. Was not covered by extended warranty, even though they knew there was a defect in the equipment. $1200+ to fix with a couple $10 parts! The whole dash has to come off.
2002 Jeep Grand Cherokee visibility complaints
Page 6 of 12: complaints 131 to 160 of 326, newest first, as owners wrote them.
Blend door for heater doesn't work, will not defrost windshield. Poor visibility.
Visibility: defroster/defogger system:windshield:blower.
The heater in the grand cherokee I own doesn't work and will not defrost the windshield causing discomfort and a safety visibility issue.
Heater system fails and will not blow hot air. Blend door, and motor replacement is required at a cost of $800.00. I have a 2001 and 2002 jeep grand cherokee both of which have failed. One failed two times. Each repair is $800+.
The heating/air conditioning on my 2002 jeep grand cherokee limited is malfunctioning. It blows out cold air on the passenger side when I'm calling for heat.
Tl*the contact owns a 2002 jeep grand cherokee. The contact noticed that the heating and cooling system did not work. She called the local dealer and they instructed her to bring the vehicle in for inspection. While driving at an unknown speed to the dealer, she noticed freon rising from the instrument panel. As a result, other components of the engine and engine cooling system began to fail. The air conditioning and heater no longer worked. The dealer stated that not only had her blower motor and resister failed, but the heater core, evaporator core, actuator, and blend door (which no longer provided heat on the driver side of the vehicle) were corroded as well. The dealer further stated that the freon from the instrument panel originated from the evaporator core, indicating the presence of ethanol (toxic gas). The manufacturer has not offered any assistance and stated that the failures were due to lack of maintenance. Currently, the estimated cost that the contact has spent on repairs is $2,000. The vehicle is at the dealer and has not been repaired. The failure mileage was 91,000 and current mileage was 91,350.
Climate control blend door failure - fogged up front window and nearly caused an accident.
While driving, the front passenger side window slid down in its track. I had to pull over and pull the window up by hand. The same thing happened to my jeep's front driver side window on 12/22/05, except that occurred at night and it was 15 degrees outside (lived in ny at the time)-had to drive half an hour home with the window wide open.
I own a 2002 jeep grand cherokee overland edition with dual climate zones. When the heat is on, passenger side vents blow cold air. Driver side vents blow warm air. In looking on jeepforum.com, it appears that this is happening to most people who own this type of vehicle. It is a known blend door issue.
Visibility: defroster/defogger system:windshield:blower
I have a 2002 jeep grand cherokee. I have had to have 3 window regulators replaced. I only have one left, who knows when that will go, perhaps next year, because it seems one breaks per year. I have had each of these replaced at a chrysler dealer. Chrysler is quite aware that this is a problem with it's vehicles, but is unwilling to do anything about it, because it is not a "safety issue". This part with labor is $460 each time it needs to be replaced. Chrysler is willing to keep draining the pockets of its consumers with no care to its loyal customers. There are 5 pages of complaints on automotive.com with the same issues. I want to file an official complaint. Chrysler is unwilling to do anything to correct the problem, because the vehicle is no longer under warranty. I would like my money back. I think this car is a lemon!!!! I have put more money into this vehicle over the last two years then I have paid for the car. I hope you can help me retrieve some of my financial losses.
First there was the recall on the electric radiator fan, and now consequently the heater, or blower doesn't produce hot air. There has been multiple hundreds of these similar problems within the past year check this link to secure the validity of this argument http://www.topix.com/forum/autos/jeep-grand-cherokee/tserat48371icob68/p14.
Dual climate control is broken. Cold air on one side & hot air on the other side.
I can't believe after reading on the internet and reading the complaints on this site about this problem that nothing has been done! I own a 2002 jeep grand cherokeellimited with dual heat zone. I recently lost heat on the passenger side. Now you ask how is this a safety issue? Well when you have it on defrost you have heat on the driver's side and ice cold air blowing on the passenger side. (remember that when you have the defroster on the A/C pump circulates which causes very cold air to blow) now only part of your windshield is clearing up. I live in central pa where the weather is always changing. Especially in the fall and spring. This temperature change can cause the windshield to fog up rather quickly especially when it's damp and there are warm bodies in the car. This can occur when your driving down the road at any time. I work for napa auto parts and travel in 3 states. I'm a former vehicle technician and know a lot of repair shops. I was blown away at how many of theses repair shop knew exactly what the problem was and said that this is very common. They also stated that it is very time consuming and very costly to repair. Most dealership stock the parts to repair this. This alone should throw up a red flag! The blend doors were designed very cheaply and we the consumer have to pay for it. Anyone can see the hazard here the question is, will somebody do something before there is a death? ( there may have already been some, but nobody will ever know if the person is dead!). Now you know why this should be a recall. I can tell you that not many people are aware of this website. You would have a lot more complaints on this issue if they did.
Visibility heating and cooling. Passenger side air wont heat. Drivers side works fine on dual climate control overland. Passenger side will not. When I phone my local dealer here in yankton sd, the service rep actually completed my sentence when I was describing the problem. He indicates this is a repeating ongoing problem with the grand cherokee. He even described the impaired vision as a result of the very well known malfunction. He told my wife and I that unless there is a severe chance of personal injury jeep will not step up to the plate and take responsibility for this poor design flaw. Also he indicated it may cost as much as $1500 to fix. He suggested I stuff plastic bags into the heat duct to stop the flow of cold air until I get it repaired. He commented that poor visibility will continue if not worsen by doing so. Plain and simple, jeep needs to take accountability for their design flaw. The know the problem is theirs but continue to take advantage of their customers for their own doing. If I wanted this kind of treatment, I would of purchased a gm. The tacoma, great performer and service people who don't take you for an idiot.
Heater blend door malfunction - due to wear on plastic pins dodge garage said that it caused the blower motor to overheat and melted the wires going to the blower motor. Repairs will cost around 1200 dollars at the dodge garage.
I have a 2002 jeep grand cherokee limited and always heard noises from the vent since I bought the jeep, got it checked out when it was under warranty and they did something to the actuator. A little over a year ago I had coolant leaking into my car on the passenger side, had to get a new heater core ($800) then when they finished no heat was coming out, it was the blend door so they had to redo all the work in getting in there ($350 after I complained), 3 months ago, same problem heater core leak ($920), now 3 months after that I have no heat, took it in last week, blend door problem and $730. I have no heat in my jeep!! I cannot believe they do not have a recall for this problem with so many people having the same issue and I have had it twice! Something should be done.
While vehicle was parked, driver side window fell, and power window control failed to raise the window. It is now stuck in the half-open position, pending repair. My research shows that this is a common recurring problem among jeep owners, and that the repair is approx. $400 for each incident. Given the hundreds of owner reports I have since discovered for this exact problem, chrysler should issue a recall to both improve the quality of the part(s) and remedy the problem.
We have a 2002 jeep grand cherokee and since the first month that we purchased it nwe we have had problems with the window regulators breaking. We have now had four to break in the five years that we have had the vehicle. The first one that broke was repaired under warranty, but the other three have taken place since the beginning of august of this year. The first window regulator that we had to have repaired by the dealership cost $422. We have not had the other two windows fixed yet, because we are hoping that daimler chrysler will help us out with this. I have contacted the customer service center and they will not cover the malfunction due to the warranty expiring. I feel this is an eventual safety issue. When the cable snaps it sounds like a shot gun firing, which could cause the driver to react to the noise. More than anything, I find it to be a manufacturing defect that consumer nation wide are having to pay for. I have read hundreds of similar problems of jeep grand cherokee owners on car forum websites on the internet.
Windows fog up so bad I can't see on right side of car. Cold air blows out on passenger side even as the temp control is set on hi position. Ran diag. On HVAC and error code 52 = ai (recirc) door travel range too large & 56 = right temperature door travel too large.
Blend door failure in the HVAC system of my 2002 jeep grand cherokee overland. Failure causes HVAC system to blow cold air only. This could be catastrophic as I live in colorado and need heat in the winter for visibility out the windshield.
Heating sysytem problem in my 2002 jeep grand cherokee limited (no heat at all).
Turned on my 02 jeep grand cherokee on a cold january morning, there was no heat after several minutes. This problem persisted for a week and after bringing my vehicle to a nearby dealer, I was informed the blend door actuator had failed. The cost to repair the issue would be in excess of $1000 and if I had opted to perform the procedure myself the parts alone would have cost upwards of $300 and taken at least 8 hours to complete. This seems to be an issue on all 1999-2004 jeep grand cherokees and leads to complete heat failure with excessively expensive repair costs.
No heat or defrost on passenger side.
Heater blend door broken. No heat at all!! Kind of dangerous if you can't defrost your windows because you have no heat. This is a very common occurrence for my model jeep grand cherokee.
I have owned my 2002 jeep grand cherokee for 2 years now. Overall I have loved the car but two weeks ago on the way home the driver's window just dropped into the door. Thinking that was odd and a rarity we continued home. Later that evening the left passenger window did the exact same thing. I decided that this wasn't a rarity but some sort of defect and turned to the internet to find out what I should do about the problem. To my dismay I find that there are lots of people that have run into the exact same problem and that it is because of a piss poor design that jeep doesn't want to fix. Even more to my dismay I find that not only does jeep not want to fix the issue that want to charge $450 per window to fix it.
My 2002 jeep grand cherokee first lost heat on the passenger side, then a few months later the drivers side heat would not work as well. I was told by my mechanic that the blend doors actuators were not working and would have to be replaced at the cost of $800-$1000. I have been told this is a very common problem. I think this should be a recall issue. Please advise.
Heat failed on passenger side.
The HVAC blend doors on my 2002 jeep grand cherokee (wj) overland failed at approximately 88, 000 miles causing a loss of heat and defrost abilities. Due to the construction of the vehicle it will require a trained mechanic a quoted seven hours of labor to replace a plastic part which has failed. I believe this is a safety hazard, the loss of defrost ability, that jeep manufactures have been aware of and that a recall should be issued so that these jeeps, regardless of mileage may be repaired at no cost to the current jeep owner.
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