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2002 Jeep Grand Cherokee visibility complaints

Page 7 of 12: complaints 161 to 190 of 326, newest first, as owners wrote them.

See the summary of 2002 Jeep Grand Cherokee visibility problems: which part fails, at what mileage and related recalls.

Filed Nov 1, 2007 · Visibility · 67,523 miles · AL

My climate control system only provides cold air. When the heat failed it caused a rapid fogging of the windshield since the defroster went from hot to cold.

Filed Oct 30, 2007 · Visibility · 55,000 miles · WA

I own a 2002 jeep grand cherokee overland with 60,000 miles. The events leading up to the failure of the ventilation system were (1) rapid fogging of front windshield,(2) fogging of front passenger windows,(3) failure of passenger heat and driver heat function, and (4) only cold air release on both sides of jeep. Consequently,(1) the windshield and front windows do not defog, and (2) no heat whatsoever comes from the passenger side floor and dashboard ventilation system. To correct this problem, a "blend air door" is necessary at a cost of approximately $1,200 inclusive of 7 hours of labor. According to the certified service department at the local jeep dealer and online forums, this has become a very common problem for 2000-2004 jeep grand cherokee limiteds with duel zone ventilation systems.

Filed Oct 30, 2007 · Visibility · 69,000 miles · NJ

My heat stopped working in my vehicle and I can not defrost my windows.

Filed Oct 29, 2007 · Visibility · MI

Visibility: defroster/defogger system:windshield:blower.

Filed Oct 29, 2007 · Visibility · TN

My 2002 grand cherokee limited blows cold on pass. Side and hot on driver side. It has done this for some time. I found out that there are many jeeps doing this. Please help....

Filed Oct 28, 2007 · Visibility · 78,900 miles · NH · crash

My jeep 2000 grand cherokee suddenly will produce no heat, this is a safety concern since the windows will not defog and can create serious visibility problems. The heating system will only blow cold air, which can suddenly create condensation on the window and entirely obscure visibility. There were no events leading up to the failure, it just stopped working. Upon a short bit of research, it seems to be a very common problem with jeep grand cherokee's from 2000-2004 and jeep will not acknowledge it as a manufacturing defect even though thousands upon thousands are having this same safety problem happen to them.

Filed Oct 26, 2007 · Visibility · 60,000 miles · MN

We own a 2002 jeep grand cherokee. The heating system stopped blowing hot air. When we took it in to the dealership they informed us that the blend doors were not functioning. They said this is a common problem on the jeeps and that cost to repair it would be in the neighborhood of $1200. Apparently the entire dash needs to be removed and this takes 6hrs of labor to accomplish.

Filed Oct 26, 2007 · Visibility · 50,000 miles · WA

The heater has stopped working blowing only cold air out of the vents, doesn't properly defrost windows, so when driving on cold days the window fogs up causing a hazard, very difficult to see, almost hit some other cars because of the lack of visibility. Not to mention driving in a freezing car with my young child.

Filed Oct 23, 2007 · Visibility · 71,200 miles · MA

Heat not working on driver's side of car. Blower works sporadically and when it does work, cold air coming out of driver and center blowers. Heat does come out passenger side. Without defrost cannot drive vehicle in the cold. Had to bring in for service, just got $900 estimate to replace blend door and actuator. Have no choice but to pay this due to the climate I live in. This 2002 jeep grand cherokee has 71,00 miles on it.

Filed Oct 20, 2007 · Visibility · MN

Ventilation system blend doors have broken, no control of airflow to the defroster. Safety issue, can't defrost windshield.

Filed Oct 16, 2007 · Visibility · 135,000 miles · NY

I own a 2002 jeep gc limited, the passenger side vents only blows cold air, my mechanic had told me this is a very common and expensive problem, but that chrysler motors has not yet issued any kind of recall for this issue. He also told me that eventually the driver side will also fail, because the defective part is poorly made.

Filed Oct 16, 2007 · Visibility · IN

Air blend doors located deep inside dashboard have failed on my car & thousands of others. This causes the drivers compartment to typically freeze during winter months. Even though it is an admitted manufacturing defect, chrysler will not issue a recall because it is not deemed enough of a safety issue. Since repairs are $1k or more, many people are putting off service or trying homemade remedies to fix the problem. Thus going without the repair or trying to do it yourself you make the drivers compartment very unsafe. Chrysler is making a huge profit off this repair and their service centers admit this.

Filed Oct 15, 2007 · Visibility · 69,850 miles · MA

No heat from the passengers side of dual climate control systems well as odd odor. Would not clear the windshield of condensation. Jeep dealer recommended replacing the control unit ($500 plus labor) turns out the passenger side blend door was broken and the heater had to be replaced. The whole dash had to be removed, a $1200 - $2100 dealer job. I had the system repaired for about $850 at a private repair facility. This should not have happened to a vehicle with under 70,000 mile on it.

Filed Oct 14, 2007 · Visibility · NJ

Creaking, shattering noises coming from the passenger side of the dash. Cold air coming out of vents, when it's not supposed to. Dealership told me it was the blend doors that are failing.

Filed Oct 12, 2007 · Visibility · VA

The heater does not work on my jeep, it blows cold air. I took it to a dealer and it will cost me anywhere from $1,600 to $1,800 to repair the blend doors. I see on many web sites that this is an extremely common problem. Why has jeep not stood up and taken responsibility for this faulty equipment? I am a 20 year old and I do not have the income for the payment , insurance and the costly repair.

Filed Oct 10, 2007 · Visibility · 69,000 miles · VA

Events leading up to failure: normal usage of vehicle cabin comfort and safety controls (air conditioning/demister) systems. Failure: cabin air conditioning system now does not regulate temperature. The system cannot be made to use hot or cold air on demand. In investigating this failure, it has come to my attention that 99% of all other owners of this vehicle report experiencing a failure of the 'temperature blend control doors' within the 'A/C blend assembly'. Consequences: the vehicle demister is unable to clear the front windshield of mist/fogging (effectively, depending on outside temperature). Corrections: no corrections have been performed due to cost prohibitive expense to do so. The local dealerships quote a price of around $1800.00 to repair the failure, while obtaining parts and performing self-repair will cost upwards of $300.00 plus time spent.

Filed Oct 3, 2007 · Visibility · 65,000 miles · FL

2nd window regulator on my 2002 jeep grand cherokee within 3 mos that has stopped working. After calling several local parts stores in the area, I was told by most of them that this is a common problem with the jeep. I also learned that the part can only be purchased by jeep directly. I called jeep to find out if the part has been recalled, none available. This part alone is $300, with labor the repair is $459. My vehicle currently has 66,000 miles on it.

Filed Oct 1, 2007 · Visibility · 65,000 miles · PA

2002 jeep grand cherokee blowing cold air. I had this looked by the dealer and they said that they needed to replace HVAC sub assemblies. They quoted me $1000 to have this fixed. After researching this problem online, it appears that this is a common problem for 2002 (plus other model years) jeep grand cherokees.

Filed Sep 30, 2007 · Visibility · 45,000 miles · NY

On my 2002 jeep grand cherokee limited cold air blows from one side of the dash even when I have the heat turned on. The jeep dealer told me that I have a blend door failure and the repair will cost about 1200 dollars. *jb

Filed Sep 22, 2007 · Visibility · 75,000 miles · NY

I own a 2002 jeep grand cherokee limited. Late winter, when I needed it the most, my heat began not working only on the driver's side of the vehicle. The passenger side had plenty of heat though. I took it to the dealer and after a $1100 repair bill to repair the blend doors inside the AC system (mostly labor), it was repaired. Today, again, I have no heat and now no AC too. A diagnosis now says that I have a code for "travel too large"-this is the code for the blend doors again. After an internet search, I see that there are many, many others like me who are having the same issue. This is a safety concern as in the winter, there is no way to clear the windshield with the cold air. Dailmer chrysler needs to do the right thing here and stop profiting from their own defects. This should be a recall to repair all affected vehicles.

Filed Sep 18, 2007 · Visibility · 42,250 miles · OH

Blend door on my 2002 jeep grand cherokee limited initially stopped at that point and only blows cold air to the passenger. Now a year later I have no heat at all. Disappointed for sure and from the numbers of people with this problem, seems to be defective from the start. A recall should be called. 1500-1800 to fix on a car with less that 43,000 miles, give me a break, no wonder more people are buying japanese.

Filed Sep 17, 2007 · Visibility · NY

Blower motor/ visibility windshelid.

Filed Sep 13, 2007 · Visibility · 50,000 miles · NY

2002 jeep grand cherokee ltd with dual zone cilmate control system. At 50,000 miles the passenger side heat and defroster stopped working. Now in at 60,000 miles the driver side heater has also failed. Per a web site it is a very common occurance with this vehical. It appears chyrsler is not taking any action to recall this saftey issue.

Filed Sep 12, 2007 · Visibility · 69,000 miles · TX

Tl*the contact owns a 2002 jeep grand cherokee. The contact stated that the power windows failed to operate and all of them would roll down intermittently and without warning. The windows were pushed up manually and a piece of cardboard was stuck in between the windows and the rubber to prevent them from falling. The vehicle was not inspected by a dealer. The failure mileage was 69,000 and current mileage was 72,000. Updated 01/07/08. *lj updated 12/12/07.

Filed Sep 10, 2007 · Visibility · 36,000 miles · CA

In april 2007 the passenger power window of my 2002 jeep cherokee limited stopped working, now 5 months later my drivers power window has done the same thing. Dealership says it's not a recall item...how is this possible? I see on all the blogs that this problem is rampant with 02 grand cherokees. *jb updated 09/26/07

Filed Aug 27, 2007 · Visibility · 62,000 miles · AL

I purchased my 02 jeep grand cherokee in 2004. In december of 2005, my heater went out. I had to replace a blend door. That was an $1,100 job. Now my air conditioning have went out with the same problem. I am looking at another $900 job. I have very loud noises coming from the panel when I shut off the engine. I am also 7 months pregnant and cannot afford this.

Filed Aug 23, 2007 · Visibility · 67,400 miles · PA

Blend door is broken must be replaced, heater only blows cold air on driver side, front windshield defroster only blows cold air, causes poor visibility due to fogging.

Filed Aug 16, 2007 · Visibility · 95,428 miles · TX

Hvac blend doors fail causing inadequate defrosting of windshield and uncontrollable temperatures within interior of vehicle $1593.42 to repair.

Filed Aug 12, 2007 · Visibility · 95,000 miles · NC

The passenger side vents on our 2002 jeep grand cherokee have started to blow warm air even with the A/C tuned to its lowest setting.

Filed Jul 25, 2007 · Visibility · 41,000 miles · GA

Tl*the contact owns a 2002 jeep grand cherokee. The contact stated that front and back driver and passenger side power windows could not be opened. He has taken the vehicle to the dealer and they stated that it would cost $358 to have the window repaired. The current mileage was 41,000 and the failure mileage was unknown. Updated 09/11/07

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