My 2002 jeep grand cherokee laredo front drivers seat has broken loose while driving from the floor frame twice and the seat back twice. This is caused by under quality strength of metal and welds. Form asks for a date of incident below but this has happen four times over a three to four year period.
2002 Jeep Grand Cherokee seats complaints
Page 3 of 4: complaints 41 to 70 of 91, newest first, as owners wrote them.
Defective front seat on my jeep cherokee 2002 had broken.
Took my 2002 jeep grand cherokee into dealership to fix a window. When I picked it up they had changed some part that was a recall on my heated seats. The heated seats then burned out a module and the dealership said that it was not their problem and that it would cost $200.00 per seat to fix. I couldn't believe it. Obviously I now have seats that only heat on high.
2002 jeep grand cherokee. Complaint concerning chrysler safety recall- heated seat elements *gr the consumer stated both front seat heater elements were replaced after the drivers seat stopped working. The dealer refused to repair the vehicle free of charge, because the consumer's vehicle was not included in the recall. When the consumer went to another repair facility, they discovered the drivers component was charred.
Drivers side front heated seat worked intermittently at first then one time got extremely hot and no longer works. The mechanic where we purchased found the heated seat element had burned in two and the foam cushion had burnt as well. Told us to contact chrysler, they said our vehicle was not included in recall.
Driver's seat frame broken, 3rd time. Welded twice before to repair.
2002 jeep grand cherokee overland heated seat no longer works prior to it quitting, it would get very hot and have to be shut off I was advised that there was a recall & when I called the dealer they said my 2002 jeep was not inlcuded--maybe someone should look into including additional 2002 jeep cherokees-
Front drivers heated seat element got very hot and burned me and stopped working.
Driver side seat lower frame broke while me driving and made me swerve left almost running off the by-pass,upon looking at my seat I revealed a cracked lower seat frame,which makes me very uncomfortable when driving, the seat is very loose. My actual weight is 210lbs 5 11" I feel that the seat should be assembled to easily handle a 250lb person.
My heated seat on my 2002 jeep grand cherokee overland got to hot and melted the seat padding on the drivers side it dose not work and there is a recall on them and my jeep is not on the recall.
Whilst driving heard a snap and the front driver's seat started to wobble. The metal bracket snapped. This is a 2003 jeep grand cherokee.
My 2002 jeep cherokee limited front driver seat brackets have broken on all 4 legs where they bolt onto the floor.. I had them welded back and it appeared sturdy until the other day when I went to get into the seat... The left upper front brace broke completely thru. I called cross jeep in louisville ky, to replace this part... They said I had to pay $331 in advance and couldn't give me a very good date when the order will be filled... He pulled up current orders from dec 2009 and the eta on their seats was june 2010.. This is a major safety problem.... Its like not wearing a seat belt because you are not strapped down to anything...
Driver side seat totally broke, including the brackets on the bottom, and the right side of the back part of the seat. It is very dangerous, was driving on the freeway when it happened and the seat just snapped. Now I'm having a hard time finding a replacement seat...
My 2002 jeep grand cherokee driver's seat breaks from the frame of the vehicle. The seat was rewelded to the frame but then the rails that are attached to the vehicle broke and needed to be replaced. A jeep dealers' mechanic stated that this was a common problem with this vehicle.
Driver's side heated seat got extremely hot and has since quit working. Called dealer and chrysler/jeep and both say it is not covered under the current recall #j14. I see where there are 17 under the "seat" heading of component and others under the electrical heading. This should be a recall someday and soon.
Tl*the contact owns a 2002 jeep grand cherokee. The contact stated that the driver side heated seat stopped working. The failure was caused by a faulty wire. The contact viewed recall number 09v117000, seats front assembly seat heater/cooler; however, he was advised that his VIN was not related although the failure was identical. The contact is concerned about the risk since someone could have been seriously injured. The failure mileage was 150,200. Updated 02/19/10 *bf the consumer stated the seats started to smoke prior to the failure. Updated 05/05/10.
Tl* the contact owns a 2002 jeep grand cherokee. The heated seats on the driver-side burned his leg after being turned on. The vehicle was taken to the dealer for inspection. He was advised that his vehicle was excluded from recall the federal safety agency # 09v117000 (seats:front assembly:seat heater/cooler). The failure mileage was 71,150.
My drivers seat has broken off of my car offering no support in the event of an accident. The bracket that holds the seat onto the car broke at the base where the bolts hold it onto the car. If just sitting in the seat breaks it how well will this hold up in the event of an accident? Getting into an accident at a highway speed could totally break the seat off of the car and offer no help in the event of a crash. In my opinion the seat should never break off of the car. The seat and the seatbelt are the only things offering me support in the event of an accident. I have had older cars before this one with more miles that have never had this problem.
Tl* the contact owns a 2002 jeep grand cherokee limited. The driver side heat activated seat would become too hot when turned on the high level. Also the passenger side seat heater failed. He would only be able to adjust the heater to low which he noticed no problems with to-date. He took the vehicle to the dealership and was told that failure was common for his model type.. He referenced recall 09v117000(seats:front assembly:seat heater/cooler), but the manufacturer told him that his vehicle was not included. The vehicle had not been repaired to-date. The current mileage was 67,452. The failure mileage was approximately 60,000.
2001 jeep grand cherokee heated seat failure and fire, the heated seat stopped working on investigation of the cause it was discovered that the carbon fiber element in the seat cushion had failed and burned the surrounding foam and seat cover material.
Tl* the contact owns a 2002 grand jeep cherokee. The driver-side heated seats burnt his legs. He took his vehicle to the dealer and was advised that his vehicle was excluded from recall # 09v117000 (seats:front assembly:seat heater/cooler). He then called the jeep manufacturer, but was not provided with any assistance. The failure mileage was 60,000. Updated 01/12/10 *bf updated 01/14/10.
2002 jeep grand cherokee overland 10 way heated power memory seat . The original seat heater element burnt up in winter of 2006 . The mechanic who fixed the car said that there was a noticeable burn marks on the leather underside of the seat cushion. The replacement unit burnt again in 2008. I then decided against paying for the repair again. Now chrysler has recalled over a 100000 jeeps for seat problem under recall j17. I am told by chrysler my 2002 is not involved in the recall. I feel if it is not, it should be. Apparently they have a problem also since the original repair was only 100 dollars and when it happened the second time it was over 300 dollars.
Tl* the contact owns a 2002 jeep grand cherokee. The drivers seat heating unit was repaired twice under warranty because it did not function properly. On one occasion the seats became incredibly hot. The vehicle was taken to the dealer, and a technician stated that he would have to pay $700.00 to replace the seat because the warranty expired. The manufacturer was contacted in reference to recall # 09v117000 (seats:front assembly:seat heater/cooler). Since his vehicle identification number was excluded from the recall, he was ineligible for a free remedy. No repairs were made. The current mileage was 100,095. The failure mileage was approximately 65,000.
2002 jeep grand cherokee driver's seat frame broken in front and back. Original break on the front of the frame needed to be welded back on. Second break is on the front and rear of the frame. Need to replace entire frame.
Tl* the contact owns a 2002 jeep grand cherokee limited. The driver-side heated seat was inoperable. He then removed the driver seat and noticed that a hole was burned into the cushion. His model year was excluded from recall # 06v197000 (seats:front assembly:seat heater/cooler), so he was ineligible for a free remedy. The current and failure mileages were 76,000.
Tl* the contact owns a 2002 jeep grand cherokee. While attempting to enter the vehicle, the driver-side seat shifted out of position without intention. The vehicle was taken to a local body shop, and a mechanic concluded that the seat bracket need to be replaced. No repairs were made to the vehicle. The current and failure mileages were under 99,685.
My driver side seat on my 2002 jeep grand cherokee is sagging on one side. Checking on-line this is a very common problem where chrysler designed it poorly and used substandard parts.
We purchased a 2002 jeep grand cherokee laredo on 7/1/09. The driver's side front seat shifts forward and backward depending on the direction of travel, bumps in the road, etc., making it difficult to maintain full control of the vehicle.
My son's 2002 jeep grand cherokee driver's seat started wobbling and then completely broke loose from the frame. He is 240 lbs and was just driving normally. Over time ... The wobbling gradually got worse. The seat completely broke loose as he was accelerating after waiting for a stop light. I removed the seat to see what was wrong and saw that both brackets that are welded to the front rod that runs parallel with the front of the drivers seat were cracked and the front bolt on the door side of the drivers seat ripped right through the flimsy metal bracket on the base of the seat. This structural defect is "life threatening." he almost fell backwards into the back seat. Had there been other cars coming at this intersection, he would not have been able to react. I checked the internet and saw that this seat/structural defect on jeeps goes back to 1999. How can the federal safety agency and jeep/chrysler ignore this problem for years? This should be a safety recall. Jeep should be held responsible for fixing this problem now. Given all the blogs related to this issue ... They sure won't win in court.
Approximately mid january, the driver's side heated seat cushion overheated and caught fire. Luckily turning off the switch extinguished the fire. However it left a couple of inch long burn mark in the leather seat cover. We had been noticing "hot spots" in the heating element, and my wife had placed a fleece hood on the seat to sit on. This also received some melting but saved her from any burns. Discussion with family and friends lead to the discovery of a recall involving jeep heated seats. I contacted my local dealership and was informed that my vehicle did not fall under the recall guidelines. Recall was for '03 & '04 models, I have a '02. I asked if they would cover the repairs anyway as the problem was the same, they declined. I then contacted chrysler/jeep by phone. I received the same response from a representative and the supervisor. When I asked about an appeals process they said I had just been through it by talking to the supervisor. My understanding of the '03/'04 recall is that both driver and passenger seats and seat back heating elements would be replaced due to potential failure. I am concerned that just fixing the "broken part" would leave the possibility of this occurring on the other seat also. I have not replaced this as yet. We are just not using the heated seats. I am in the process of checking on various replacement options and prices such as factory parts, replacement with aftermarket parts, etc. I wonder what options are available besides paying for this repair myself?
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