Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.
2002 Jeep Grand Cherokee airbags complaints
Page 3 of 17: complaints 41 to 70 of 486, newest first, as owners wrote them.
My car was at the dealership for r06/the federal safety agency 15v‑046 recall 3 times since march 2015. Each time the item to repair the recall was on back order and recall could not be fixed. Continued calls to the dealer was "they will contact me when parts are available. The last time was on october 7, 2016 still unable to fix due to back order parts. What can I do???
Tl* the contact owns a 2002 jeep grand cherokee. While driving approximately 60 MPH, the driver and passenger side air bags independently deployed and fractured the windshield. The vehicle was driven to the contact's residence. The contact sustained burns to the left arm, which required medical attention. The VIN was included in the federal safety agency campaign number: 15v046000 (air bags). The manufacturer was not notified of the failure. The VIN was invalid. The failure mileage was unknown.
Tl* takata recall. The contact owns a 2002 jeep grand cherokee. The contact received an interim notice for the federal safety agency campaign number: 15v046000 (air bags). The dealer indicated that the vehicle was unable to be repaired until the manufacturer sent the second notification letter indicating that the parts were available. The contact was unable to determine when the vehicle would be repaired. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Part distribution disconnect.
At every stop there is a noise in the air bag compartmen
Tl* the contact owned a 2002 jeep grand cherokee. While driving 30 MPH, the front passenger and driver side air bags deployed simultaneously. After the air bags deployed, the visibility was obscured and caused the contact to crash. The contact's neck and back were injured and required medical attention. The driver of the other vehicle sustained an inquiry to the jaw and back that required medical attention. The vehicle was towed to a dealer where the cause of the failure was not determined. The vehicle was destroyed. A police report was filed. The contact received notification of the federal safety agency campaign number: 15v046000 (air bags) after the failure occurred. The manufacturer was made aware of the failure. The failure mileage was 100,000.
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Part distribution connect.
Tl* the contact owns a 2002 jeep grand cherokee. While driving approximately 20 MPH, the driver and passenger side air bags suddenly deployed without warning or impact. There were no injuries. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 91,700.
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2002 jeep grand cherokee. The contact received a recall notification for the federal safety agency campaign number: 15v046000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2002 jeep grand cherokee. While driving approximately 40 MPH, the contact crashed into the preceding vehicle. The air bags did not deploy. The vehicle received damage to the front end. A police report was not filed. The contact received injuries to the face, but did not receive medical attention. The vehicle was not diagnosed nor repaired. The vehicle was included in the federal safety agency campaign number: 15v046000 (air bags). The manufacturer was not made aware of the failure. The approximate failure mileage was 185,000. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2002 jeep grand cherokee. The contact stated that the air bag light illuminated after the air bag recall repair was performed. The failure recurred, but was not diagnosed. The manufacturer was made aware of the failure and advised the contact to reach out to the local dealer that performed the recall repair. The vehicle was not repaired. The recall details were not provided. The failure mileage was approximately 169,000.
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v046000 (air bags). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the steering wheel and front passenger side air bags abruptly deployed while driving 65 MPH. The vehicle was towed to the local dealer for further inspection. The vehicle was not repaired. The contact was not injured. The manufacturer was notified. The vehicle was not repaired. Prior to the failure, the contact received notification of the federal safety agency campaign number: 15v046000 (air bags). The manufacturer stated that the parts were unavailable. The approximate failure mileage was 140,000.
Tl* the contact owns a 2002 jeep grand cherokee. While driving 40 MPH, the air bag warning light illuminated. The contact received notification of the federal safety agency campaign number: 15v046000 (air bags); however, the parts for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was 225,000. Parts distribution disconnect.
Tl* the contact owns a 2002 jeep grand cherokee. While the vehicle was stationary, the air bag light remained illuminated. The vehicle was previously repaired per the federal safety agency campaign number: 15v046000 (air bags). The manufacturer was not made aware of the issue. The failure mileage was 174,059. Updated 09/23/16*lj the consumer stated the airbag went out after contacting the manufacturer. The appointment was canceled. Updated 10/18/2017
Air bag lights does not go off.
Gresham, or dodge, jeep and ram dealer quoted 3 weeks for an appointment on a voluntary safety recall notice (r06 / the federal safety agency 15v‑046) for my vehicle. If my airbag could deploy inadvertently you'd think they'd want to bring it in right away but, guess not. I guess the company would like more lawsuits because I'm assuming everyone else is having this issue in my area. Hopefully they pull their heads out their asses and make recall notices a priority or bring in some more technicians to make time for the recalls.
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the air bag light remained illuminated. The contact received notification of the federal safety agency campaign number: 15v046000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 132,000. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2002 jeep grand cherokee. While attempting to accelerate from a stop, a large truck crashed into the front passenger side of the contact's vehicle at a high rate of speed. None of the air bags deployed. A police report was filed. The contact's head struck the steering wheel and the chest plate was impacted due to the force of the crash and no air bag deployment. The front passenger sustained whiplash and slammed into the dashboard. The three child passengers in the rear were thrown over to the driver side upon impact. The children sustained whiplash. All the passengers received medical attention. Months after the crash, the contact received recall notifications for the federal safety agency campaign numbers: 16v199000 (electrical system) and 15v046000 (air bags). The dealer was notified of the crash and the vehicle was towed to a dealer. The manufacturer was not notified. The failure mileage was not available. Parts distribution disconnect.
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that after the vehicle was started, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure and the VIN was not included in the federal safety agency campaign number: 15v046000 (air bags). The failure mileage was unknown.
I was sitting at a red light and upon the light turning green I turned to the right and was about to merge into the left lane when both airbags exploded for no reason. No one was in the passenger seat at the time of the incident nor was there any other cars close by that I could have hit. The bag burst with such force that I saw stars for a second. Damage left me with a bruised cheek, cut arm and bruised hand along with a sore chest pain. The smell and smoke from the air bag filled my vehicle even though I could still see it was foggy. It happened right near my home so I was able to park the car. The sound was like someone was shooting a gun at my car. The result is chrysler does have a recall on these airbags, they have my vehicle but are unable to find the parts to make repairs. The force was so hard that it damaged my whole dashboard. Chrysler dealer now has my car and they are telling me they will need to do an investigation on "their recalled airbags" and do not know when or if they will be able to get my car fixed nor are they willing to provide me with transportation during this time. I am a property manager and could loose my job over their negligence.
Tl* the contact owns a 2002 jeep grand cherokee. The contact received a notification of the federal safety agency campaign number: 15v046000 (air bags); however, the parts for the recall were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The VIN was invalid. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2002 jeep grand cherokee. While the vehicle was idling at a red light with the brake pedal depressed, the passenger side air bag deployed and then immediately the driver side air bag deployed. The failure occurred without warning or impact. A police report was not filed and there were no injuries. The contact drove the vehicle home and called the insurance company. The manufacturer was not notified of the failure. The contact also stated that a recall notification for the air bags was received, but the vehicle was never repaired. The federal safety agency campaign number was unknown. The approximate failure mileage was 109,000.
Tl* the contact owns a 2002 jeep grand cherokee. The contact received a recall notification for the federal safety agency campaign number: 15v046000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2002 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 06v119000 (engine and engine cooling) and 15v046000 (air bags). The parts had not been supplied by the dealer to receive the repairs for longer than six months. The manufacturer was unable to provide a reasonable time frame to schedule the repair. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2002 jeep grand cherokee. While the vehicle was parked, the driver and passenger side air bags inadvertently deployed without warning or impact. The contact stated that the dashboard and windshield were fractured. The vehicle was not diagnosed nor repaired. The vehicle was included in the federal safety agency campaign number: 15v046000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 194,000.
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