1999 Jeep Grand Cherokee: doors won't lock, open or latch

Filed Oct 7, 2014 · Electrical, Locks · TX

I'm continuing having to replace the lock actuator on the driver's door & also each door locks on the remaining doors. This has been costly & time consuming and needles to say without a vehicle. Some of my friends have the same concerns regarding the locks. Hopefully I can get ya'll to assist with getting a recall for these locks. Any assistance is appreciative.

Filed Jan 24, 2014 · Body, Electrical · 197,542 miles · WA

Passenger side front door would not unlock. All doors automatically lock when vehicle speed increases above approximately 15 MPH. Vehicle was parked and passenger was not able to open door using door handle. After several minutes we were able to get the door to unlock and passenger was able to egress the vehicle. This could pose a serious threat to occupants that could lead to serious injury or death by delaying or preventing their exiting from the vehicle in an emergency or after an accident. This locking system failure also disables the external door operating mechanism making it impossible for someone outside the vehicle to open the affected door thereby making it more difficult for them to assist those inside the vehicle. This make, model and year vehicle has a recall that addresses loss of fuel tank integrity following a rear end collision. If the loss of fuel tank integrity resulted in a fire the failure of the door lock system to prevent occupants exiting the vehicle could result in serious injury or death.

Filed Dec 12, 2013 · Electrical · 105,000 miles · OH

One day I was on my way to work and the heater on the passenger side was blowing cold air. The drivers side was warm air blowing. I took it to the shop to be fixed and it cost me $796.00. Once I started telling people what had happened it seemed like any one that had a jeep had been through this expensive problem just to have heat in your vehicle in the middle of winter and no extra money to fix it right away. I think this should be a recall on jeeps for the actuator and blend doors. I think I should be refunded for the cost of this bad/poor design on jeep's. Also the electric door locks. I was leaving work one day and went to unlock my door and it would not unlock. I had to call a lock smith to get it unlocked, only to find out the electric door switch went bad in it. That cost another$185.00. I also hear this problem happens to alot of jeep's. Now my heated mirror on the drivers side is all messed up and you can not see out of it clearly and it will not defrost. So now it looks like about another $100 or so to get that fixed. When I first bought this jeep about 1 1/2 years ago the fan that cools the motor went bad and was causing the motor to overheat. That cost another $200 to have that fixed. I think some of these items need recalled and give these people with jeeps some of there money back because of all of the problems that we have had with them and all these things seem to start around 100,000 miles. Something needs done.

Filed Aug 17, 2012 · Locks · 164,000 miles · MD

Door locks not working, initial rear passenger lock making a buzzing noise followed by not opening. Now the front passenger door is buzzing and opening intermittently.

Filed May 26, 2010 · Locks · NC

Passenger rear door lock actuator and rear latch lock actuator broken making it impossible to enter the car from those two doors.

Filed Mar 18, 2009 · Locks · WI

Have been going out to unlock jeep and will not unlock. This is now happening every day where the door will not lock or unlock on the drivers side. I have heard that several other people with the same jeep have the same problem. Now the dome lights will not go on until I close the door and then will not go out. So I am forced to drive with them on and the door unlocked. I don't feel very safe in this anymore.

Filed Dec 14, 2008 · Electrical, Locks · 45,000 miles · NM

I have a 1999 jeep grand cherokee limited. I have had the vehicle since it had 29,000 miles and it now has approx. 81,000. I have replaced three of the five locking mechanisms on the vehicle and now have two more that need replacing. This is not acceptable. The door locks allow for me to open the corresponding door or rear hatch sometimes but most of the time do not allow me to open the door or rear tailgate at all. When the rear tailgate lock is allowing for me to open the rear tailgate it will not lock at all. My vehicle has sat in my driveway every night without anyway for me to lock it. When it is stuck in the locked position it will not open because there is no way for me to manually open the rear tailgate. When the driver side lock went out it locked me out of the vehicle because there is some type of electrical drain on the vehicle as well, the key less entry fob could obviously not unlock the other doors. This is just one of the frustrating issues that I have had with the locking mechanisms on my vehicle. I was told by the dealership that it would cost approx. $250 per door in locking mechanisms alone to get replaced this time! I am pissed off and at a loss. I have replaced these locks before and it should never be an issue for me the entire life that I own this vehicle, especially not this many times. I may have the previously repaired items for review. Please help me find some type of solution to this problem since I am out of money and out of patience. Thank you.

Filed Mar 6, 2008 · Locks · NJ

The driver door lock f&r make a squeaking noise when being operated keylessly. This is an ongoing problem with 99-00 jeep gr. Cher. Locking is an issue and a safety concern.

Filed Dec 17, 2007 · Locks · 75,000 miles · PA

Door locks(automatic)drivers side and rear drivers side doors have to locked manually dealer says between 200 and 500 to repair out of extended warranty I feel this is a safety concern and should be recalled please help!!!!

Filed Feb 23, 2006 · Locks · 38,500 miles · TX

1999 jeep grand cherokee limited rear passenger side door lock failure. Could not unlock door. Took car to don davis auto group who replaced the lock for $185.

Filed Apr 22, 2004 · Locks, Transmission · TN

1999 jeep grand cherokee loredo exhibits the following problems: 1) lurch when shifting from park to reverse along with a noticeable 'thump' noise 2) humming noise at highway speed (65-75 MPH) that graduated into a sudden 'pop' noise. This issue caused a loud grinding noise which I am now trying to deal with. Dealership informed me that this was a common problem in 1999 and 2000 model year for rear differential due to diffential supplier to chrysler overtorqueing differential components. 3) driver's side door lock failure

Filed May 27, 2003 · Electrical, Engine · 48,038 miles · CA

1999 jeep grand cherokee limited. Only 45,000 miles. Vehicle stalled when making turns and now stalls when operating at high speeds. Last time vehicle was traveling approximately 65 miles an hour and stalled. Usually the vehicle will start back up as soon as it is put in neutral and you turn the key. But on some occasions vehicle has had to sit for approximately 15 minutes before starting again. Vehicle has been towed to a dealership on 2 occasions and each time when it arrives and is checked by mechanics it starts up. Mechanics and computer checks revealed no problem at the dealership. People have said that is possibly a computer problem in the vehicle and the reason the dealers found nothing wrong is the computer resets itself each time the jeep is restarted. Not sure but the dealerships cannot give me any advice on what to do to fix the problem. I cannot afford another vehicle and I am worried that vehicle stalling at high speeds is going to result in an accident. Please let me know if this is a problem you have found in other jeeps and if you know a remedy. Jeep has also had electrical problems in the past such as two auto door locks going bad, air conditioner went bad, and the battery failed. Not sure if this is related somehow or not. Check of past owner records shows maintenance for check engine light at 21418 miles (2/19/01) and 33488 (2/28/02) and automatic transmission problems at 33488 miles.