I am filing an urgent safety complaint regarding my 2023 Jeep Grand Cherokee 4xe Plug-in Hybrid. During inspection, the mechanic discovered that the electrical connector and wiring associated with the fuel pump were burned and melted inside the gasoline fuel tank. The entire fuel pump assembly was subsequently replaced. Before the failure was discovered, the dashboard indicated approximately 110 kilometers of remaining gasoline driving range, but the mechanic found the fuel tank completely empty. The vehicle also experienced engine vibration and an illuminated check engine warning light. The mechanic suggested that operating without gasoline may have damaged the fuel pump. However, the exact cause of the electrical overheating and melted wiring has not been established. I am extremely concerned about the potential fire hazard associated with electrical damage inside the gasoline tank. I request that the federal safety agency investigate the cause of this failure, the accuracy of the fuel level indication, and whether other Jeep Grand Cherokee 4xe vehicles may be affected.
Jeep Grand Cherokee fuel gauge problems
267 of the 29,174 owner complaints about the Jeep Grand Cherokee describe wrong fuel gauge reading, most of them for the 1997 model year.
- owner complaints
- 267
- worst model year
- 1997
- typical repair cost reported
- $1,400
- typical mileage
- 75,000
By model year
Often reported together
Stalling 34Check engine light 22Fuel pump 19Loss of power 13Won't start 5Warning lights 5ABS 5Wipers 4
Trouble codes mentioned
P2066 1
What owners say
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that after starting the vehicle, the instrument cluster went blank and failed to display the speedometer or fuel gauge. The contact parked and turned off the vehicle. The contact stated that before the failure the battery was recharged due to the vehicle not being driven daily. The contact associated the failure with the federal safety agency Campaign Number: 13V483000 (Service Brakes, Hydraulic, Electrical System, Electronic Stability Control); however, the VIN was not included in the recall. The failure mileage was approximately 172,600.
While driving on the interstate at highway speeds, the vehicle suffered a sudden and complete loss of motive power without warning, causing the engine to stall. The vehicle became a severe safety hazard in active traffic as power steering and power braking assists were greatly reduced, nearly causing a high-speed rear-end collision before I could safely coast to the shoulder.Upon investigation, the vehicle completely ran out of gasoline, despite the dashboard fuel gauge explicitly indicating at least a 1/4 tank of fuel remaining.This is the second time this exact failure has occurred. The first instance happened during the vehicle's factory warranty period. At that time, the dealership misdiagnosed the issue and replaced the auxiliary battery, failing to address the underlying fuel delivery defect.The vehicle currently has 37,950 miles. The defect appears to be a failure of the auxiliary fuel sending unit/siphon pump inside the saddle-style fuel tank layout. This failure prevents fuel from transferring to the main pump, starving the engine of fuel while falsely reporting to the driver that gas is still available. This is a severe manufacturing defect that actively misleads the operator and causes unexpected stalling at highway speeds.
My car started jumping after purchssing it in November 2025 used. The gear would feel like it was slipping. In March 2026 I parked my car turned it off let off the brake and it rolled. I have used the emergency brake since then. The gas gauge is off. The miles and gauge do not line up correctly and I was advised fuel pump may be off. It will drink gas up within a few miles. Check engine light came on without warning. Took it to check it out said oil sensor. He said replace it soon as you can still driveable. The next day i drove to my sons college and the jeep had no power, the check service on the screen popped up. And the jeep would not accelerate. I was anle to take it to O'Reilly and several codes appeared stating 2 gear shift ratio inaccurate 7 gear shift ratio inaccurate, engine oil pressure control circuit performance stuck off, clutch temp threshold achieved auto stick inhibit. The employee said he had never seen these codes populate. He asked if i had smelled any transmission fluid burning. I said no. No leaks nothing. Had the car for 7 months. He stated transmission isnt any good. That I would need a deep decoding done to say for sure. Car is in limp mode now. Unable to drive safely.
Continuously losing power while driving. It almost feels like a drop in power and a tug backwards. It’s not the same as regenerative breaking as I am familiar with that concept. Yesterday it responded differently. Instead of losing power there was a burst of power which almost caused me to crash into the vehicle in front of me. Lastly for the last 6 months my car fuel gauge doesn’t work correctly. It gets stuck at half and doesn’t register the gasoline put in til miles later. This has caused me to run out or gas 3 times, something that never happened in my other vehicles.
The rear trunk opening while the vehicle is in motion The vehicle shutting down while driving at speeds over 40 mph, failing to recognize that it is moving The radio and infotainment system freezing for days at a time The vehicle frequently dying and becoming completely inoperable Situations where the vehicle cannot be jump-started because it sparks, while all doors remain locked, leaving me with no way to access the car The car showing different & random amounts of fuel levels in the vehicle. None of which are accurate. It will show a half full tank with 157 miles left and within 10 minutes it then says I have a full tank with 342 miles left & it continues to change inaccurately.
Lost power and stopped on the highway Gas gauge was not accurate
Vehicle: 2024 Jeep Grand Cherokee 4xe Limited Issue Type: Fuel System / Fuel Gauge / EVAP / Hybrid Interaction Safety Concern: Incorrect fuel-level indication, fuel overflow, unreliable range estimation Description of the Problem: The vehicle’s fuel gauge and range indicator have become inaccurate and erratic. The gauge showed about 95 miles remaining, then dropped rapidly to a low-fuel warning. At the gas station, the pump shut off at approximately 8 gallons, even though the vehicle indicated low fuel. When I manually resumed fueling, gasoline immediately overflowed from the filler neck. There was no gasoline smell prior to this event. After driving away from the station, the remaining range increased, then decreased again, fluctuating by about ±10 miles. The fuel gauge and range readings continue to be inconsistent and unreliable. These symptoms began recently and are getting worse. The vehicle is currently being operated in Hybrid mode only due to an existing recall advising not to charge the battery. This issue creates a safety risk because: The fuel gauge may not reflect the true fuel level, Overflow during refueling poses a fire hazard, and EVAP or tank-pressurization malfunction may be occurring. Frequency: Problem has occurred on multiple consecutive refueling attempts. Safety Risk: Fuel overflow, inaccurate gauge, possible stalling or running out of fuel unexpectedly. Dealer: Issue reported; diagnosis pending. No modifications have been made to the vehicle.
Three concerns: (1) the engine light is on. mechanics cannot determine why. (2) the car has trouble starting. When I park indoors, the car doesn't start. The engine turns over several times and the RPM goes all the way up, but the car will not start until the 3rd or 4th try. mechanics cannot determine why. (3) when I pump gas, the fuel pump automatically shuts off even though the gas tank is not full. So I have to hold the pump in place and use the gas gauge to determine when the tank is full. mechanics have seen this problem in other jeeps but haven't given me a reason why.
Lights on the dashboard were blinking, there were no turning signals, the gas gauge was not working, and the check engine light was flashing. My safety was put at risk because I could not let people know when I was turning. I took it to the dealer, and they said there were too many codes, but none were active for them to fix the problem. So, I have to drive the jeep, but this is dangerous. The warning keeps showing me that there is a problem with the ignition switch that was previously recalled. I want this taken care of, please.
Related recalls
Fuel system, diesel: delivery: fuel pump
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
- Risk
- Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
- Remedy
- Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLS's number for this recall is Z46.
Recall number 22V406000 · Recall details
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.
- Risk
- If the fuel line separates, the engine may stall, increasing the risk of a crash. In addition, a fuel line separation increases the risk of an engine compartment fire and injury.
- Remedy
- Chrysler will notify owners, and dealers will inspect and, as necessary, replace the fuel line, free of charge. The recall began February 23, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U02.
Recall number 18V048000 · Recall details
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Durango and Jeep Grand Cherokee vehicles manufactured February 10, 2016, to April 28, 2016 and equipped with a 3.6L engine built at the Saltillo engine plant. During the assembly of the engine, the fuel rail crossover tube may have been damaged, which, over time, may result in a fuel leak.
- Risk
- A fuel leak in the presence of an ignition source, can increase the risk of a fire.
- Remedy
- Chrysler will notify owners, and dealers will inspect the engine assembly for damage to the fuel rail crossover tube, replacing it as necessary, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S85.
Recall number 16V814000 · Recall details
Fuel system, gasoline: fuel injection system: injectors
- What is wrong
- On certain sport utility vehicles equipped with a 4.0l engine only, the design of the intake and exhaust manifolds could allow debris to accumulate at the #3 cylinder location.
- Risk
- This could result in a vehicle fire.
- Remedy
- Dealers will install a manifold shield to modify the air flow characteristics and to prevent the accumulation of debris in the area of the #3 cylinder. Owner notification began may 13, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 02V104000 · Recall details
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings
- What is wrong
- Certain sport utility vehicles equipped with a fuel tank brush guard fail to comply with the requirements of fmvss no. 301, "fuel system integrity." the onboard refueling vapor recovery (orvr) control valve can become detached during a crash, allowing fuel leakage.
- Risk
- Fuel leakage in the presence of an ignition source can result in a fire.
- Remedy
- Dealers will either replace the fuel tank brush guard with a skid plate or reinforce the existing fuel tank brush guard with a reinforcement bracket. Owner notification will begin march 4, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 02V032000 · Recall details
Fuel system, gasoline: delivery
- What is wrong
- Vehicle description: sport utility vehicles. The fuel inlet check valve could stick in the partially open position. This condition could cause fuel to spill out of the filler tube during refueling.
- Risk
- Fuel leakage in the presence of an ignition source could result in a fire.
- Remedy
- Dealers will inspect the fuel inlet check valve. Vehicles found to have a sticking fuel inlet check valve will have the fuel tank assembly replaced. Owner notification began december 24, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 01V374000 · Recall details
Fuel system, gasoline: storage: tank assembly
- What is wrong
- Vehicle description: sport utility vehicles. Some of these vehicles may have been built with fuel tanks with suspect vent tube welds.
- Risk
- Separation of the vent tube weld could result in a fuel leak. Fuel leakage in the presence of an ignition source could result in a fire.
- Remedy
- Dealers will replace any fuel tanks built in the suspect time period. The vehicle will be inspected and if the bar code on the fuel tank indicates that the tank was built during the suspect period, it will be replaced.
Recall number 00V195000 · Recall details
Fuel system, gasoline: storage: tank assembly
- What is wrong
- Vehicle description: multi-purpose passenger vehicles. The fuel tank mounted fuel level sending unit accuracy can degrade over time, indicating significantly more fuel in reserve than is actually present.
- Risk
- Owners may not be aware that their vehicle is low on fuel increasing the risk of a vehicle crash if the vehicle stops due to no fuel.
- Remedy
- Dealers will replace the fuel level sending unit.
Recall number 97V194000 · Recall details
Questions about the Jeep Grand Cherokee fuel gauge
Which Jeep Grand Cherokee years have wrong fuel gauge reading problems?
The model years with the most reports are 1997 (149 complaints), 1998 (47 complaints) and 2014 (9 complaints).
How much does it cost to fix wrong fuel gauge reading on the Jeep Grand Cherokee?
Owners who mentioned a price put the repair at about $1,400 (median of 8 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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